Turtle Bay Reviews 

I have been an avid supporter of Turtle Bay for many years loving their food and the selection of cocktails. Yesterday my friend, who was leaving the area to go and live up north, gathered a few of us together to go for her leaving meal.

As of Tuesday this week they change the menu. It has considerably shrunk down to the point where there was nothing on there that I could eat another friend who had allergies found that no one could tell her exactly what was in the recipe and so they had to agree to do a breakfast for her so that they knew exactly what was in it. I can safely saying they have lost a regular customer, in fact at least eight of us! Poor show TB!!

Solihull branch is decent.

Lovely bottomless brunch. Served by a lovely lady.

Durham branch a no-go zone.

Very disappointed with the meals and cocktails at the Durham branch. Regular visitor to the restaurant in London's Hammersmith that is 5* to have such a disappointing experience in Durham. After selling it to those accompanying me, the coctails were nothing like you get at Hammersmith, paling in comparison. I understand they are catering for students, but the price is still the same. So just felt ripped - off. Nothing good to say about the experience at all, Food, staff or cocktails.

I went to Turtle Bay, Nottingham, expecting a good dining experience, but it turned into one of the most disappointing restaurant visits I’ve ever had. My wife wanted to try the stew chicken, but she doesn’t like overly spicy food. I politely asked if she could simply taste a drop of the sauce before ordering — nothing unreasonable, just a quick check.

The waiter asked the chef, who flat-out refused. No explanation, no compromise, nothing. When we asked why, we were met with silence and a shrug. At that point, we cancelled our drinks and left.

If a restaurant can’t show even the most basic courtesy or flexibility for its customers, then it doesn’t deserve their business. We will not be returning, and I would urge others to think twice before going.

Very pleased and happy lovely place lovely food and drinks staff friendly and helpful Evelina was friendly and helpful

Our 5th visit over the past 2 years for Bottomless brunch. We found the experience has slowly gone down hill. Very disappointed on our latest visit to York mainly because they no longer serve Gin Based cocktails such as ‘Tingalings’ even though Google says Turtle Bay still does. Not everybody likes Rum based cocktails. Staff were great, friendly, very helpful, especially Drew and George. Food was average, fried chicken was bland, poor quality chicken. Probably won't be going again

Charlotte was fantastic this afternoon! Very friendly and quick with our food and drinks

Visited Turtle bay Birmingham last weekend. Lovely atmosphere, food & drinks great, we had bottomless brunch, only downside was although I understand that time is limited our server was getting us to order drinks every 10 mins to get as many in as you can which is great but it was chaos he seemed very anxious which in turn made us anxious about what we were ordering so in the end ordered any drink without even looking, & he didn't take the 20% of blue light card only giving 7% but by the end we just wanted to get out of there , we've had lots of lovley times at Turtle bay but unsure I would rush to go back to that one after our last experience.

has been amazing with service especially with Lena who has served us so polite , and drinks was very quick with her service . would be coming again.

Great attentive staff and quality of food
LOLA was so attentive and welcoming while she was on.break her boss Freia was amazing and Darren the Chief his food was so so good I am from a Carbwan family and my dad was a great cook and I haven't had a Caribbean food cooked that good since I lost him so thank you.

We had a family celebration at Guildford, and on the whole had a good time.

A first thank you to the bar staff as they were friendly and accommodating.

Our waiter was a lovely Jamaican guy who called Ma Aunty 🤓( sweet), and she was gifted a birthday shot drink he was very attentive and accommodating but the menu these days at TB is too small and limited.

There were many comments saying that the curry goat was sparse on goat and mostly gravy and a few said too seasoned. The beef was fatty and the chick pea curry although described as would be mild with coconut was very spicy and inedible sadly.. even my sister law took 1 mouthful like I did and pushed it away and she loves chickpea curry.

I think the kitchen needs to work on the menu, we understand stripping it back to make it easier survive as a business but you need more options especially vegan, vegetarian and less seasoning in the food, afterall you have a Jamaican family saying food is too over seasoned😵‍💫 …and we love a bit of seasoning …

My Wife and I went to Turtle bay in Crawley on Sunday we were greeted by a Lady Called Charlie she was fantastic very helpful and answered all our questions with a smile.

The food was excellent especially being West Indian the food was like what my mum use to make and i love my food.

Well done Turtle bay see you again Soon

Winston & Christine 😍

Cocktails were so good, however we had a 30 min break between where we had no service however our server made up for it and gave us two drinks at the same time. They were so lovely honestly. I can understand we came at the wrong time as OASIS wad going to play.

Emma is an amazing waitress, and kept us top up all the way through, really friendly . Food amazing as-well! Prawns outstanding x

Went to check it out this restaurant since its refurbishment. Bought a starter to take away and was looking at the menu. First of all very disappointed it doesn't have any costings on anything, drinks or even main menu. It took 5 minutes for staff to notice me. Wanted patties. They didn't have any. Got a large prawn starter. Very very pricey. Tasted beautiful but very very oily. I thought maybe that was a one off and I might visit with my family. But when I looked at the menu on line, there again there was no pricing whatsoever. I love caribbean food but the one in Chelmsford will fail if they fail to put prices on anything and don't make their food better.

Leicester venue ordered full rack of ribs received just over half rack. looked like they cut off 4 ribs and offer them in the starters section.
Server was great and offered another food option so no issues with that. Food tasted good.

Visited turtle bay Exeter and the service was terrible even from the 2 managers and they didn't clear the tables despite asking several times and said they were busy. Had to wipe my own table. What a shame as cocktails are good!

Gone down hill, won't be back !
Poor service, poor food, dirty floors and table.
Lipstick on glass. Terrible cocktails.
And the worst thing ... waitress clearing our table of five when one guest was still eating, totally unacceptable!

Chelmsford- Great food and the staff were relaxed yet attentive. Can’t fault our experience there and will be going back