T W White & Sons Reviews 

402
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.

Beoordeeld met 5 van de 5 sterren

Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a rea... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorvoertuighandelaar
  2. Autodealer

Informatie afkomstig van verschillende externe bronnen

Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons


Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

402 reviews

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4,9

Alle reviews

(402)

356 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service .

Great service and product.

13 augustus 2026
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Antwoord van T W White & Sons

Antonio, we're so pleased that you're loving your new Suzuki. Do get in touch if we can answer any questions or help further.

Beoordeeld met 5 van de 5 sterren

Great buying experience

Excellent process throughout. Thanks

13 augustus 2026
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Antwoord van T W White & Sons

Stephen, we're pleased you had a great Suzuki buying experience with our TW White Effingham showroom team. Thank you for your comments.

Beoordeeld met 5 van de 5 sterren

They asked me why I chose my car

They asked me why I chose my car, if it addressed my needs. They took the mats out of the old car to put in my new car which was helpful. They also went through the format of the Motability scheme which they were familiar with.

13 augustus 2026
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Antwoord van T W White & Sons

Stephanie, we're so pleased that you found our Bookham Mazda showroom team to be so supportive throughout your purchase. We always try to ensure the customer is 100% satisfied with their proposed purchase, so it's great to score 5 stars with you.

Beoordeeld met 5 van de 5 sterren

First Class

Brought my KIA to T W White & Sons in Byfleet on a number of occasions.
These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs.
They put main dealerships like KIA GWR and Shelly Motors to shame.
I've left this review a little late because I was expecting to be asked to leave a review, but apparently they don’t ask.
I just felt compelled to let you guys know I appreciate the work you’ve done.

24 juni 2026
Review zonder uitnodiging
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Antwoord van T W White & Sons

Thank you, our Byfleet service team really do appreciate your feedback. We do try to invite customers to review us, but not often enough for you to feel pestered, we hope.

Beoordeeld met 5 van de 5 sterren

Professional as always…

As always a very professional experience with TW White. I've used TW White every year since 2014 and would not consider anyone else for my Mazda service/MOT.

21 juli 2026
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Antwoord van T W White & Sons

Nigel, thank you, our Bookham service team will be delighted to hear these wonderful comments and look forward to next time.

Beoordeeld met 5 van de 5 sterren

TW White @ Bookham - Highly Processional Car Dealership

Relationship stretches 7/8 years , the expected levels of service and product offer has not diminished during this time. I took the opportunity to visit competitor showrooms for quotations to compare. Mazda not the cheapest, however confidence that they would continue to offer a high level of care overshadowed a cheaper option. Sales Consultant showed a real sense of wanting to please without giving a hard sale experience.

13 augustus 2026
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Antwoord van T W White & Sons

Mark, thank you for putting your trust in our Mazda showroom team. We're pleased to see that we delivered a high quality of service during your Mazda purchasing process. Long may you remain a customer.

Beoordeeld met 5 van de 5 sterren

Have used this company for many years…

Have used this company for many years for my present
Mazda and my previous one for yearly service and MOT. They have always been first class with the work
involved and communicating and keeping me up to date where necessary with what’s going on.
Would highly recommend them. Always polite and
friendly and helpful.

6 augustus 2026
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Antwoord van T W White & Sons

Christine, your kind comments and recommendation of our Orpington Mazda service team is appreciated, thank you. we do look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Yeah

Yeah, so I bought a second-hand Toyota Aygo from them. The guy I spoke to on the phone, Mark, was really nice and helpful. I asked for a video of the car inside and out, and they added me on WhatsApp and sent me a comprehensive video.

Because I live quite far away, I asked them to deliver the car to my place. The guy who delivered it was nice and friendly too.

The whole experience was really good and professional, and the car was exactly as described. Very happy with the service and would definitely recommend them.

30 juli 2026
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Antwoord van T W White & Sons

Raphael, our Bookham showroom team always strive to provide complete customer satisfaction, so we're very glad we succeeded. Your comments and recommendation are truly appreciated.

Beoordeeld met 5 van de 5 sterren

Five star service

30 juli 2026
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Antwoord van T W White & Sons

Greg, thank you for you 5 star feedback for our Orpington Mazda team.

Beoordeeld met 5 van de 5 sterren

A truly personal experience

Friendly with fantastic advice. Was able to take out 3 cars for a test drive on one visit. We were given a curtesy car when our newly purchased car went in for its checks. Nothing was too much trouble for Geoff and his colleagues, whether we were phoning for advice or wanting to test drive a car. They were all patient and very knowledgeable about the Suzuki brand and each model of car. Was a truly personal experience and I would not hesitate to recommend them if anyone is looking for a Suzuki

30 juli 2026
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Antwoord van T W White & Sons

Teresa, our Effingham Suzuki showroom team do strive to provide a top quality service to our customers and it's great to receive a glowing review like this. Your recommendation to others is also well appreciated so thank you.

Beoordeeld met 5 van de 5 sterren

Annual Service

I am always made welcome. The staff are always polite and efficient.
This time I needed a courtesy car which was ready for me. A very good explanation was given and the satnav was set up. The only omission was where the petrol cap cover release lever was located. It was black and blended in with the black carpet!!
But I managed to find it.
My own car was ready in good time and was beautifully clean.

17 juli 2026
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Antwoord van T W White & Sons

Fiona, thank you for your kind review of our Bookham servicing team. We'll be sure to pass along your comments to the team.

Beoordeeld met 5 van de 5 sterren

Top marks for T W White & Sons

The staff were exceptionally helpful and patient. They made the purchasing experience very ease and were not pressurising at all. I would certainly return to them if I was going to buy another car.

30 juli 2026
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Antwoord van T W White & Sons

William, we're pleased to hear that you found our Orpington Mazda showroom team to be supportive throughout your purchasing experience with us. We do hope we'll see you again.

Beoordeeld met 5 van de 5 sterren

Excellent service from the TW White…

Excellent service from the TW White team. Great communication throughout my CX-5 service from Harry. Master technician was excellent & my car drives like a new car. Highly recommend.

6 augustus 2026
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Antwoord van T W White & Sons

Claire, thank you, your recommendation means a lot to the Bookham service team. We're delighted you had a good experience with us.

Beoordeeld met 5 van de 5 sterren

Really good customer service

Really good customer service. Polite friendly and done a great job. Will be back. Recommended.

13 juli 2026
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Antwoord van T W White & Sons

Caroline, we really appreciate your recommendation for our Byfleet servicing team, thank you. We look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

Buying a Mazda 3

Very good service and advice and no pressurised selling

30 juli 2026
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Antwoord van T W White & Sons

Barbara, thank you so much for your positive comments about our Bookham Mazda showroom team. We look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

So impressed

So impressed. To avoid a cyclist I hit a post and took off my door mirror. Rob managed to sort out a temporary fix so that I actually had a mirror and ordered the parts needed. It’s now fixed and I was lucky as the camera didn’t need replacing, saved me £500+. Honest and genuine customer service

6 augustus 2026
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Antwoord van T W White & Sons

Clare, we're glad our Bookham team could help. Thank you for your kind comments, much appreciated.

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