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Beoordeeld met 3 van de 5 sterren

I purchased few creams from this company, the best was q10 moisturiser, after finishing, I tried to buy another one ,but company runs out so I purchased another Propolia day and night anti age cream s... Toon meer

Beoordeeld met 5 van de 5 sterren

This product is amazing not only is it affordable it is the only thing that has helped my psyrioas I've been under the hospital and gp and steroid s just flared up burning me and my feet swelled I... Toon meer

Beoordeeld met 2 van de 5 sterren

Exeskin purchased to improve my dry working hands. Used couple of times causing a awful contact dermatitis flair up, which I’ve not had for many years. Contacted ultrabee who advised continuing to use... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Please dont use this if you have pollen allergies or eczema that worsens due to allergies. It made my daughters eczema worse, I genuinely believe its because she has pollen allergies.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huidverzorgingskliniek

Informatie afkomstig van verschillende externe bronnen

We are Ultra Bee Health, an independent skincare and wellbeing company championing British Bees and all that they offer us. Harnessing the power and potential of bee products all our offerings are created from bees: naturally, responsibly and sustainably. Our natural skin care products are kind and gentle on all skin types. Our natural moisturisers will leave your skin feeling nourished, soft and protected.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

100 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 2 van de 5 sterren

Unfortunately didn't work for my son

Unfortunately didn't work for my son.
I have read the advice that this should be used for a period of time however, my son has been using Exeskin on his chronic eczema for several weeks with no improvement.
He has no remarked that it's not working for him and is using something else.
Why didn't I contact Ultrabeehealth? I really cannot afford to try yet another product that may or may not work as these creams are no inexpensive.
I've given a poor rating as although this product may work for some people, ultrabeehealth appear to have deleted any negative reviews from their Facebook page - thus, in my opinion, creating a false impression of the product's effectiveness.
I'm sure this may have worked for some people but it does not work for everyone and customers should be aware of this.

In response to Ultrabee Health' reply. I received my order in May for at least 2 weeks and not one week. No, I haven't given it 6-12 weeks however, some of the reviews posted state that this product started to work almost immediately or that there was some effect after a couple of weeks. this product had no effect whatsoever.
As a parent who has frequently visited GPs and dermatologists, no of them have asked my son to revisit in 6-12 weeks whilst just using a cream.
This may be the case with your cream however, you did not choose to delete the reviews of persons who stated that it worked immediately - choosing just to delete the reviews of those who for them informed that it did not.
My review did not state 1 star and it was given as a true and honest account. Not to deter those from buying from you but to advise other users that it may or may not work. This does not appear to be the case as reported by another user who said that you deleted their and indeed other Facebook reviews. However, you have chosen to publish the reviews of those who said that it worked immediately.
All of these reviews including your replies should be published and not deleted in order that the customer may make up their own mind.
This will then show that you are being open and honest and not deleting information that the customer should read before making up their mind.
Update 8 July 2020
Using the last of the 3 pots sent. Unfortunately still no improvement at all.
What does disappoint me is that some people have expressed negative reviews on Facebook. However, these have all been deleted, giving the impression that everyone is satisfied.
If you wish to be honest as you say, it doesn't work for everyone, then why delete these reviews?

4 juni 2020
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Hi Angela
Thank you for your feedback. We can see from your order that you would have only had the product for approx 1 week, We do recommend using for at least 6 to 12 weeks to obtain the optimal benefits from the nutrients, vitamins and fatty acids essential for good skin health. Of course everyone knows, not everything works for everyone. We have had amazing feedback from users of this product that have found it very helpful. Thank you Ultra Bee

Beoordeeld met 1 van de 5 sterren

Very Unhappy

I ordered the product on 13 May.It is now 26May and no sign of delivery.I have sent 5 e mails and had NO REPLY. I tried to telephone but despite calling constantly for over two hours this morning the line is permanently engaged.The order confirmation said that I would receive confirmation of despatch.I have heard nothing.I am beginning to think I have been subject to an elaborate SCAM.
If the company does exist then their customer service should score zero.

26 mei 2020
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Hi Lesley
We are sorry there have been delays with delivery. We ars still dispatching same day with Royal mail. As you may be aware that due to the impact of the Covid 19 virus there has been delays with delivery. We of course are also safe distancing with our staff, however we do respond to all emails and can see that a number of emails were sent to you regarding your order. We can only assume these went to your spam/ junk folder and may have been missed.
Kind Regards
Ultra Bee

Beoordeeld met 5 van de 5 sterren

Bought this for my 9year old daughter…

Bought this for my 9year old daughter dermatitis on her hand
Steroid creams ,moisturisers as prescribed by doctors
Nothing worked for for well over 12months
Until I tried the exeskin balm
Two days in I noticed a difference 2 weeks later there was such an improvement
I'm really impressed and so happy something so natural had started to work
I will be purchasing more and I would highly recommend
There customer service is excellent also
Thank you

13 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brillaint Products

Best products. After a broken leg my cast was removed and I was left with terrible dry skin on my foot. Tried every cream and nothing worked. I brought the honey peppermint and lemon foot cream. After 2 days its completely gone. Baby soft feet again. It smells amazing to. Couldn't recommended enough

29 april 2020
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Thank you for the Feedback. We are so pleased this is working for you. Ultra Bee Health

Beoordeeld met 1 van de 5 sterren

I bought this cream as the results were 'Rubbish'…

I bought this cream as the results were fantastic. In the reviews its claimed that this cream is the answer to all skin conditions. Well, this cream certainly did not work for myself. So I thought I would leave a review on their Facebook page. I simply said, it did not work. And I pointed out that I didn't know how it would work on active psoriasis. Well, guess what, they took my review off their Facebook. My review was a negative comment regarding their wonderful magical cream. So basically when we read all those positive comments, the negative ones have been taken off. Shame on you EXESKIN. Taking my money and promising great results. Why didn't you let everyone read my comments?

As for the cream, it smells nice (that's why you got one star). A little does go along way. In no way did it stop any itching or improve any dry skin.

It's interesting that the company doesn't supply sample pots.

You know the saying, 'when something is too good to be true'

28 april 2020
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Hi We are sorry that our product was not suitable for you. We can see from the date of purchase to the date of your comment that you would have been using this for less than 1 week. We usually recommend using our balms for at least 6 weeks as skin takes approx 27 to 35 days to regenerate. We do not claim a miracle cream but is has proved to be helpful for many. We are sorry If you were expecting a miralce cream and immeditate results and were as such dissappointed. It s designed to be nourishing and soothing and helpful with the itch. We don't supply sample pots for this very reason. A sample will not produce the optimal benefit from the product as in your case it seems a few days, but of course everyone skin is different so what might work for one may take longer for another or not be suitable at all. If you are able please continue to use for at least this time. All constructive feedback is appreciated. thank you Ultra Bee health

Beoordeeld met 2 van de 5 sterren

Disappointing

I bought Exeskin to use on my eczema and reading the reviews persuaded me try it. It may work for some people but unfortunately it didn't for me. I've been using it for over 2 months 2-3 times a day and still its itchy and dry. Even using a little it's difficult to absorb and greasy. I try to use natural products where possible, so will continue my search...

6 april 2020
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Thank you for your feedback . We are sorry the product was not suitable for you. Most people find that it is easily aborbed and leaves no greasy feel. A little goes a long way and we recommend applying lightly. Skin can be difficult and what may work for one may not necessary work for another. thank you . Ultra Bee

Beoordeeld met 5 van de 5 sterren

Incredible!!

Incredible!!! For so many years I've suffered from psoriasis on my scalp, I've tried just about everything but nothing works, until now, I purchased Ultra Bee's Exeskin for dry skin & scalp relief and have been using it for 3 days, the improvement is amazing, the itching has gone, my skin no longer feels tight - unbelievable, thank you Ultra Bee.

31 maart 2020
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Thank you for the review . We are so very pleased our product is doing what is should and working for you. Thank you Ultra Bee

Beoordeeld met 5 van de 5 sterren

Been using the balm for 3 days

Been using the balm for 3 days, what a difference. The rash, redness and the itch on my face and eyelids had just about gone. Contact dermatitis and was using steroid cream from the Doctor. Would not hesitate to recommend this balm and will also be looking at there otherroducts

8 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve suffered with chronic eczema since…

I’ve suffered with chronic eczema since birth, using different medications from pharmacy creams to steroid creams to injections and much much more. With all of those products it really thins your skin and your body becomes reliant on them. So I thought I’d give Ultra Bee Health a go.. honestly the results are amazing. Nothing happens straight away, but this cream relives they itch like no other, my flare ups have been less frequent and the smell of the cream is unreal.
If you’re like me and you’ve tried everything out there, give this a go and it may change your life!

14 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The only thing that reduced my redness…

The only thing that reduced my redness of my eczema on my face used to be steroid cream since using Exeskin I haven't had to use steroids and it has reduce the redness in my face a 100%

11 februari 2020
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Thank you for the Review . We are so pleased Exeskin is working for you.

Beoordeeld met 5 van de 5 sterren

psoriasis relief

I’ve had psoriasis for quite a few years but the past year has been unbearable and flared quite badly after trying pretty much everything on the market as well as steroid creams which none worked then I thought I’d give ultrabee a go although it hasn’t cleared my psoriasis it has brought much needed relief from the itching and soreness and also it has taken down the inflammation on my ankle. I use it morning and night and can’t praise it enough the effect it has to sooth my skin is immediate thankyou so much for such a fabulous product

31 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We tried exeskin on my grandson who had…

We tried exeskin on my grandson who had been suffering from baby excema. This product is the only thing that worked. It's not an overnight cure. These things take time. I would highly recommend exeskin. Used correctly it has improved my grandsons excema tremendously. Go buy some if you're suffering

14 januari 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing and lacking, dont get your Hope's up!

I have ezcema and have since childhood, I also have dermatitis on my hands due to my job, I couldn't wait to try this product!

This product was recommended to me by my partner who had seen adverts on Facebook! (So Facebook, you should be considering whom you are advertising!)

Anyway I thought I'd give it a shot, after paying £20 a pot I have to say I was really disappointed!! Like, really disappointed! Considering the pictures on Facebook showed some really bad examples of ezcema and how it had cleared up!!! I smell something!!

This product maybe all natural bees wax, vegan and veggie etc... it did bugger all!!

Although this product is greasy there is no actual moisture to the skin! Its greasy but lacks anything! No substance! My skin still feels itchy and red, irritated and more so by this product!?
Vasaline is more moisturing?!
I know this is Bees wax and blah blah blah, all natural, but if you have ezcema or dermatitis dont get your hope's up!!
The only plus side I found that for curly hair its great to scrunch threw!!

5 januari 2020
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

We are sorry that our product was not suitable for you. We have had amazing feedback from users who have found it very helpful with their skin conditions with a multitude of vitamins and nutrients unlike vaseline which contains petrochemicals . If you found it too greasy it may be that you were most likely applying too much as a little goes a long way and you only need to use lightly so it is quickly and easily absorbed. Little but often is best. As it is all natural we also recommend using for at least 6 to 12 weeks to obtain the optimal benefit. P.S. Bees products are not vegan. Thank you Ultra bee

Beoordeeld met 1 van de 5 sterren

Very disappointed with this cream

Very disappointed with this cream - please take heed! I put it on the psoriasis in my scalp last night and it's been itchy, hot and sore ever since! Wish I'd never tried it
With regard to your reply I didn't try it with a chemical based product.- however I now have seen a specialist who has given me something on prescription which I hope will calm things down! It's a shame as I would much prefer to use something natural. And I have to say I dont remember reading any instruction suggesting a trial patch test on your product.

19 december 2019
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Hi Jan
We are sorry our product was not suitable for you. The ingredients are all 100% Natural and non irritant. We do advise as a precaution to always do a skin patch test checking for a reaction or allergies to bee products. Sometimes skin can flare up when changing products, you can read about TSW online. We also recommend not to combine and apply at the same time with a chemical based product . Thank you Ultra Bee

Beoordeeld met 5 van de 5 sterren

Costs a bit but well worth it for me

Costs a bit but well worth it for me. Such a good product, healed my skin straight away and stayed healthy with continued use. Fast delivery and good customer service

26 oktober 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I’m deeply unsatisfied with this…

I’m deeply unsatisfied with this product, which I bought in good faith due to the highly pervasive advertising I encountered in my social media feeds.
I’ve suffered with mild to moderate eczema on my hands and fingers for nearly 40 years, and over that time I have learnt a huge amount about skin management, diet, the immune system, and of course a good daily moisturising routine.
After the very first application of the Exeskin product, I knew it wasn’t the miracle cure as advertised to me so aggressively, with all the claims from reviewers that this is the one product that has helped them manage their condition.
The product doesn’t moisturise at all. Rather than being absorbed into the affected skin area, which the video advert seem to show, the product spreads into a thin greasy film across my hands which then rubs off and contaminates with greasy patches anything I touch. Completely useless for the hands. The first ingredient is sunflower oil - you might as well use a cooking oil for all the good it did.
Worse than that, I tried leaving an amount on the affected area on my hands overnight and using my clean, pure cotton gloves to keep the cream in place at least for a while to have a chance of working. Unfortunately this made my skin condition much worse and it flared up and became incredibly itchy and sore, and it is the worse it has been for many years. I had to stop using the product as it was having a detrimental affect on not just my physical health but I became very anxious and frustrated, which was exacerbated by the fact I’ve paid so much money on a product I thought would be useful. I stupidly bought three pots for well over £50, and then wasted more money having to return the products. I guess I should have realised not to trust internet advertising, but I was so desparate to try anything. This is your classic 'snake oil' - do not buy!

21 oktober 2019
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

We are sorry if the balm was not suitable for you.
It is non medicating and all natural ingredients and we usually recommend moisturising lightly 2 to 3 times a day for at least 6 weeks to get the maximum benefits from the vitamins and nutrients. We do not claim this to be a miracle balm as the moisturising results differ from person to person as you would be aware of having learnt a huge amount about skin management as per your email over the past 40 years and have not found a miracle cure yet. If the balm is not absorbing this could indicate that you are applying too much at a time as a little does goes a long way and it is easily absorbable, we have had very good feedback from users of the product that have found it to be absorbing and helpful with their dry skin conditions. We are dissappointed that you felt the need to leave a review like this when you were advised to return the products for a refund and you were refunded. You responded by NOT sending ALL the products back but still wanted a full refund. We advised you that we could only refund in full if you returned ALL the items or you would have to pay for the item that you were not returning. We understand that this obviously annoyed you and perhaps you were hoping to retain one of the items but be refunded in full, which did seem strange as you indicated the product was not suitable, having a detrimental effect on you physically and emotionally. On receipt of the opened jar we noticed that a small (one finger tip) amount only had been used out of the jar, clearly indicating that the product had hardly been used and that possibly cost was more detrimental than the product. With 40 years of skin management we are sure you would have been aware of doing a skin patch test checking for allergies and reaction. We fully stand by our product which has succesfully helped many adults and children alike. You can check our reviews online and on our website. Thank you Ultra Bee

Beoordeeld met 1 van de 5 sterren

Bad product

I excitedly bought three tubs of this to help my mum and nephew who both have skin conditions. My mum tried it first and for about 5 weeks the product seemed to be helping the very dry and irritable skin on her legs, but then it went into overdrive and made her symptoms much worse than they ever had been! Her skin went scaly & started peeling off in huge pieces and the irritation was awful. Her legs started to swell and she had to elevate them for 2 days before they started to improve! When she went back to just using Vaseline the symptoms improved. I feel terrible for buying this for her and making her discomfort so much worse. I will have to throw the other two tubs away as can’t risk using them on anyone else in the family given our experience. Very upset about this product - not sure how something so natural can have such a bad effect.

8 september 2019
Review zonder uitnodiging
Logo Ultrabeehealth

Antwoord van Ultrabeehealth

Hi We are sorry your mum seemed to have had a reaction after sucessfully using the product for 5 weeks with an improvement. Usually allergies to any of the ingredients would be visible within 24 hours, so we can't help but wonder if your mums leg came into contact with another chemical based product or soaps or even washing power on clothes can effect the skin. Skin of course can be a difficult customer and become sensitized for no apparent reason and of course not everything is suited for everyone. Instead of throwing way the 2 unused jars please contact our returns customer services who can resolve this for you. Thank you Ultra Bee

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