United Carpets & Beds Reviews 

11.711
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased new flooring for my bathroom ,from the Burslem ,stoke on Trent store , Has usual , Great service , staff really helpful , lots of choice and happy with the prices All my flooring I have... Toon meer

Beoordeeld met 3 van de 5 sterren

I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtwinkel
  2. Slaapkamermeubilair winkel
  3. Vloerenwinkel
  4. Meubelwinkel
  5. Woonkamermeubilairwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Geschreven door het bedrijf

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(11.711)

1.998 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service always happy to gelp

18 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Linda, thank you so much for sharing how our Pontefract store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We look forward to assisting you again in the future with any projects you may have. Take care!

Beoordeeld met 5 van de 5 sterren

Rob and Danny were fantastic

Rob and Danny were fantastic! From the moment we walked in we were greeted with a very welcoming vibe from both staff members. We were able to walk around with-out any hassle and when we needed help Rob was sublime with all the workings out with our measurements/dimensions. We told Rob what we were looking for and he helped us find the most PERFECT carpets. Danny was also incredibly helpful regarding fittings and getting it booked in for us. We are incredibly happy with our visit. ALSO we were able to tick off another purchase we needed with a mattress with more help in finding the best one. Such a great store with great staff. Thank you.

18 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Lydia, thank you so much for your wonderful review! We're delighted to hear that the team made your visit such a positive experience.

It's great to know you felt welcome from the moment you arrived and that Rob was able to help you find the perfect carpets while making the measuring and planning process easy. We're also pleased Danny was able to assist with arranging the fitting and ensuring everything was booked in smoothly.

Your kind words mean a great deal to the team, and we'll be sure to pass your compliments on to Rob and Danny. Thank you for choosing us, and we look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Callum was very knowledgeable

Callum was very knowledgeable, helpful and friendly when we were buying a new bed. Not pushy into upgrading etc, we will be going back!

18 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi, thank you so much for sharing how our Northfield store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We look forward to assisting you again in the future with any projects you may have. Take care!

Beoordeeld met 5 van de 5 sterren

Went into united carpets this morning…

Went into united carpets this morning to pick laminate & carpet. Cella was absolutely fantastic sorted us out and quick fitting date.
Superb customer service.

18 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Mandy, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Stechford store could meet your expectations and provide you with a 5 star service throughout.

We hope that you love your new carpets once they have been fitted.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Brilliant fitter quick efficient and…

Brilliant fitter quick efficient and knowledgeable
Lovely finish

17 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Emma, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.

Thank you so much for the recommendation. We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Fantastic Service

The staff in the store were very friendly and helpful.
They gave advice on what would be a suitable purchase.
They were very efficient in coming out measuring the area and arranged fitting.
All was done in less than a week.

5 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Dawn, thank you for taking the time to leave such a kind review.

Its so great to hear that our Northfield store could make your experience with us a fantastic one throughout with friendly & helpful staff and quick fitting.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Exerlent communication service

Exerlent communication service

1 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Patricia, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Pontefract store.

Thank you so much for the recommendation. We look forward to assisting you again in the future.

Beoordeeld met 3 van de 5 sterren

Carpet joints

I think there was a little more mess than expected but more than this, the strange place a join was located on the upstairs landing I believe may lead to future issues.

24 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Mark, thank you for taking the time to leave a review.

We're sorry to hear there was more mess than expected after the work was completed. If you feel there is anything we can do to improve your experience please get in touch with us directly and we can look into any uncertainties you may have.

Your feedback helps us improve, and we appreciate you bringing these points to our attention.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

Harry was very helpful today in store

Harry was very helpful today in store. Sorted out our flooring and a new rug for the lounge. Was very pleasant and would highly recommend 👌

17 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Kerry, thank you so much for sharing how our Nuneaton store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Beoordeeld met 5 van de 5 sterren

Sales man very informative and helpful

Sales man very informative and helpful. Carpet fitters were the same. Highly likely to use again

24 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Billp, thank you so much for sharing how our Batley store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Beoordeeld met 5 van de 5 sterren

Very good company

l was very impressed with the guy who sold me my single bed he was fantastic guy.from start to the delivery men who were very pleasant. l certainly would go to united carpets again.

15 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Dawn, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.

Thank you so much for the recommendation. We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Good advice

Good advice given when I chose my carpet. Friendly approachable staff.
Fitting was done to suit my timing. Fitters did an excellent job.
All round brilliant service.

15 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Catherine, thank you for taking the time to leave such a kind review.

Its so great to hear that our Boothferry store could make your experience with us a brilliant one throughout with friendly staff and excellent fitting.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Barry and the team were spot on

Barry and the team were spot on. Helped us with our carpet choice and provided very useful advice.
Martin the carpet fitter was superb, as always.

10 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi David, thank you for your fantastic review!

We're so pleased to hear that Barry and the team were able to help you choose the perfect carpet and provide advice that made the process easier.

Thank you for choosing us, and we hope you enjoy your new carpet for many years to come!

Beoordeeld met 5 van de 5 sterren

Absolutely awesome

Absolutely awesome - and couldn't help us more. Thanks Rob

16 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Sophie, thank you so much for sharing how our Arnold store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Beoordeeld met 5 van de 5 sterren

Helpful polite staff

Helpful polite staff, efficient and knowledgeable. Recommended a carpet fitter who was excellent. From ordering to fitting was one week. Excellent service, thank you.

10 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Valerie, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

10 out of 10

10 out of 10
always good quality
nice couple fitting carpet
DREAM TEAM
LOL
😜
Always look after you 😜

12 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Mandy, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Worksop store could meet your expectations and provide you with a 10/10 service throughout.

We're so pleased that you're happy with the finished results of your new carpets.

We hope to assist you again in the future! Take care.

Beoordeeld met 3 van de 5 sterren

Started with great service at the shop But!!

Started with great service at the shop regarding our carpets. But no response after we left regarding a fitting date for kitchen and hallway floor. Leaving us no time before moving to get them done. Fitters very pleasant and did a good job. But left us with all there rubbish and different really make an effort to tidy there mess. Overall I wouldn't go back without shopping around first.

12 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Shaun, thank you for taking the time to leave your feedback.

We're pleased to hear that you received great service in-store and that you were happy with the work carried out by the fitters.

We're sorry, however, that we let you down with the communication regarding your fitting date and that this caused added stress before your move. This is not the standard of service we aim to provide.

Your comments have been passed on to the team so we can use them to improve our service. We appreciate your honest feedback, as it helps us do better.

Thank you again for your review, and we hope we'll have the opportunity to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Went above and beyond

Went above and beyond, very easy experience , staff very helpful , recommend to anyone .

2 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Paul, thank you so much for taking the time to leave a review.

Its great to hear that our Cannock store was able to go above and beyond to ensure that your expectations were met.

We're so pleased that the team could make your experience an easy one. Thank you again for your recommendation!

Beoordeeld met 5 van de 5 sterren

great experience.

great experience.
As we were shopping with a vunerable adult, we felt listened to and respected by all the staff who helped us through the buying process.
David, Mike and Courtney in particular were very understanding of our needs.
The carpet was of a reasonable price, the staff kept us informed of the payment process, the fitting team removed the old carpet, moved furniture and laid the new carpet on the day and time agreed. also at a fair price.
We would definitely recommend this company.

16 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi, thank you so much for your wonderful review and recommendation.

We're delighted to hear that you had such a positive experience with us. Providing a welcoming, respectful, and supportive service to every customer is incredibly important to us, so it's great to know that we helped make the buying process comfortable and met your needs.

We're also pleased that you were happy with the value of your carpet, the communication throughout the process, and the work carried out by the fitting team.

Thank you again for choosing us. We truly appreciate your support and hope you enjoy your new carpet for many years to come!

Beoordeeld met 5 van de 5 sterren

Another beautiful carpet fitted by United Carpets

Great service from the showroom staff and the carpet fitters. Wouldn't buy carpet from anywhere else

16 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Marilyn, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Long Eaton store.

Thank you so much for the recommendation. We hope to assist you again in the future

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