United Carpets & Beds Reviews 

11.712
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased new flooring for my bathroom ,from the Burslem ,stoke on Trent store , Has usual , Great service , staff really helpful , lots of choice and happy with the prices All my flooring I have... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely great experience from first visit to the store to install. Adam and his colleagues took good care of me and my project. Will recommend to anyone. The product quality and price were top... Toon meer

Beoordeeld met 5 van de 5 sterren

No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtwinkel
  2. Slaapkamermeubilair winkel
  3. Vloerenwinkel
  4. Meubelwinkel
  5. Woonkamermeubilairwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Geschreven door het bedrijf

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(11.712)

1.998 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

great experience.

great experience.
As we were shopping with a vunerable adult, we felt listened to and respected by all the staff who helped us through the buying process.
David, Mike and Courtney in particular were very understanding of our needs.
The carpet was of a reasonable price, the staff kept us informed of the payment process, the fitting team removed the old carpet, moved furniture and laid the new carpet on the day and time agreed. also at a fair price.
We would definitely recommend this company.

16 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi, thank you so much for your wonderful review and recommendation.

We're delighted to hear that you had such a positive experience with us. Providing a welcoming, respectful, and supportive service to every customer is incredibly important to us, so it's great to know that we helped make the buying process comfortable and met your needs.

We're also pleased that you were happy with the value of your carpet, the communication throughout the process, and the work carried out by the fitting team.

Thank you again for choosing us. We truly appreciate your support and hope you enjoy your new carpet for many years to come!

Beoordeeld met 5 van de 5 sterren

Another beautiful carpet fitted by United Carpets

Great service from the showroom staff and the carpet fitters. Wouldn't buy carpet from anywhere else

16 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Marilyn, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Long Eaton store.

Thank you so much for the recommendation. We hope to assist you again in the future

Beoordeeld met 5 van de 5 sterren

First class and highly recommended

A very knowledgeable and helpful team. Fantastic value for money and excellent measuring and fitting service. I wouldn't go anywhere else now.

9 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi David, thank you for taking the time to leave such a kind review.

Its so great to hear that our Leeds store could make your experience with us an excellent one throughout with fantastic value for money.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Jay was very polite

Jay was very polite, very hardworking, he gave my mum a great deal on carpets, we got two carpets, grippers, carpet spray and underlay for a very low price , definatly recommend , will be coming back again!

16 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Jodie, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 5 star service. We're so pleased that you're happy with the overall service that you recieved.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Parkgate Rotherham

Parkgate Rotherham, excellent service from Julie in selling me my carpets , the carpet fitters also did excellent job

15 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Sue, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the excellent service that you recieved from our Rotherham store.

Thank you so much for the recommendation. We hope to assist you again in the future

Beoordeeld met 5 van de 5 sterren

Great service..nothing too much trouble…

Great service..nothing too much trouble for these guys 👍 Ty

15 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Kerri, thank you for taking the time to leave such a kind review.

Its so great to hear that our Dudley store could make your experience with us a positive one where nothing was too much trouble.

Thank you so much for the recommendation. Take care.

Beoordeeld met 4 van de 5 sterren

Friendly helpful staff in store

Friendly helpful staff in store. Excellent fitting service. Good price

7 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Carla, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Alfreton store.

Thank you so much for the recommendation. We hope to assist you again in the future

Beoordeeld met 5 van de 5 sterren

Matt from Boston store

Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pick the right flooring for us and at a very reasonable price. Thanks Matt we will see you soon for our kitchen flooring.

15 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Debbie, thank you so much for your wonderful review!

We're delighted to hear about your positive experience with Matt. We really appreciate your kind words and are thrilled you found the perfect flooring at a great price. We look forward to welcoming you back when you're ready for your kitchen flooring.

Thanks again for your support!

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell
Will definitely use again

14 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Clare, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the amazing service that you recieved from our Scunthorpe store.

Thank you so much for the recommendation. We look forward to assisting you again in the future.

Beoordeeld met 1 van de 5 sterren

Told me it was free fitting

Told me it was free fitting, but then had to pay for Carpet to be fitted. It should be advertised more clearly rather than turning up on the Day and expecting to pay money that you think you’ve already paid.

9 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Good afternoon Jonathla, thank you for taking the time to leave feedback.

We're sorry to hear that your experience with us did not meet your exceptions and the free fitting terms and conditions were not explained clearly enough for you. Our free fitting offer applies on any carpet only when you buy the equivalent size underlay.

Please don't hesitate to contact our Boston Store or alternatively email customerservice@unitedcarpets.co.uk if you need any further assistance, and we will be more than happy to help.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

Fab experience.

Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our laminate and carpets. Extremely pleased with the entire service. Thank you for making our house a home, and onto the next chapter! Lee 🏡

7 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a brilliant 5 star service. We're so pleased that you're happy with the finished results of your laminate and carpets.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Would buy again. Delivery was spot on!

20 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Tracy, thank you for taking the time to leave such a kind review.

Its so great to hear that our Worksop store could make your experience with us an excellent throughout.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Andy who completed the sale was really knowledgeable and explained everything. The carpet fitters were organised and worked tidily. Great service all round. Price was a bargain!

10 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Maka, thank you for taking the time to leave a review.

Its such a pleasure to hear that our Stockton-on-Tees store could meet your expectations and provide you with a great service throughout.

We're so pleased that you're happy with the finished results of your carpets.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent customer service good quality…

Excellent customer service good quality carpet and fitted when required.

14 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Abbie, thank you for taking the time to leave such a kind review.

Its so great to hear that our Dudley store could make your experience with us an excellent one with great qaulity carpets and great fitting.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Knowledgeable

The staff were really friendly and knowledgeable....we also had a good laugh with them during the sale.

30 mei 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Steve, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Stockton-on-Tees store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Really happy with my carpets all great…

Really happy with my carpets all great quality and fitted quickly. Staff friendly and helpful in store. Would definitely recommend and use in future. Thank you

13 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Lorena, thank you for taking the time to leave such a kind review.

Its so great to hear that our Leeds store could make your experience with us a positive one with great qaulity carpets and great fitting.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Always great service

Always great service, prices and installation. Always will use them.

15 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Alastair, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Stoke-on-Trent store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Elton made it easy for us to choose our…

Elton made it easy for us to choose our carpets everything went smoothly , very professional , I think he needs a pay rise

13 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi, thank you for taking the time to leave such a fantastic review.

Its so great to hear that your experience with our Cardiff store went so smoothly and professionally, and that Elton could make choosing your carpet so easy.

Thank you so much for the recommendation. Take care.

Beoordeeld met 4 van de 5 sterren

The fitting was great but they didn't…

The fitting was great but they didn't sweep under the new flooring and you can feel humps under the floor

1 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Mr Bettison, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Kirkby store. Please don't hesitate to get in contact if you feel like there is anything we can do to improve your experience.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent customer service as always.

Excellent customer service as always.

11 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Ellen, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cheadle Hulme store.

Thank you so much for the recommendation. We hope to assist you again in the future.

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