Vida Homeloans Reviews 

The Premier Hub team truly are what they say they are... PREMIER all the way. Responsive, flexible and sensible approach to everything. 5* all day every day! Thank you.

Lisa Dowson the senior underwriter on the case was brilliant and so helpful throughout a tricky case. She was easy to get hold of and getting back to documents sent across she was really quick!

Very efficient and quick offer for a portfolio landlord. Thanks to Thomas Nykolajczuk

Overwhelmed with happiness! We chosen to use CLS MONEY as our mortgage advisors we was assisted by Lucy and Holly who was absolutely fantastic! We submitted our mortgage application on the 11/08/2026 and having sent all our documents over that was requested Vida came back and asked for 2 more documents which was provided as soon as available! We then had our valuation of the property on the 19/08/2026 and recieved our mortgage offer at 9:04am on the 20/08! Vida have been amazing from start to finish all communication was extremely fast! Never left waiting the whole process, even though a mortgage is stressful in its self with our mortgage advisors and vida the process has been extremely quick! We thank all parties massively we are now very excited to move forward with our little family on a massive milestone of our lives! Massive thank you to everyone! all round 5⭐️

Hi there very easy to switch
Only rate more expensive than market if Vida home can reduce they interest rate will be lovely
Otherwise they good very easy to do work with them
Thanks anyway

Vida Homeloans understood my needs and offered me a competitive mortgage package. As I am self-employed it took a bit of time to assess my income but the loan was finally agreed and the offer was great. A+++

I am a mortgage broker and have had a case with another provider for nearly 2 months which has been a nightmare for myself, the clients and the vendor of the property. I had never used Vida before and what a breath of fresh air. Despite the case being 95%, with 1 years accounts and some historic credit blips, the case was offered in less than 2 weeks!. One happy broker and very very happy clients- thanks VIDA !

For an existing customer very disappointed with the length of time taken and the over inquisitive underwriting which ended up delaying the application to the point we had to start again and in that time interest rates had increased. If is not that the company does not know the business I do so it was more of the same but the fact that they wanted to know me as a new customer was irritating and caused delays as well as money.

I'm a whole of market broker and the service I receive from VIDA is one of the best on market. To have an underwriter who actually speaks to you, understands and is proactive is worth its weight in gold. Andrew Laing deserves a mention! Thank you so much for your support with our business.

Really good experience dealing with Barry Lindsay at Vida Home Loans. Barry was the underwriter on a BTL limited company case and took the time to call and talk through the case with me. He picked up the notes quickly, was easy to deal with and helped get the case through to mortgage offer swiftly.

Really appreciate the efficient and professional service

I don't often leave reviews, but this one is well deserved.

We submitted a portfolio buy-to-let application on 27/07/2026 for an investor with six properties, all of which required full valuations. Despite the complexity of the case, we received the mortgage offer on 07/08/2026.

A special mention has to go to Barry Lindsay, the underwriter, who was excellent throughout. He kept us updated, responded quickly to queries and dealt with the application in a prompt, professional and practical way. Good communication makes a huge difference on more complex cases, and Barry certainly delivered.

A very efficient service from start to finish. Thank you.

Hi, I am not computer literate, but it really was easy to switch to a new mortgage. Very easy and thank you to Vida loans 6/8/26

I submitted the my Ltd company buy to let application with Vida on Tuesday at midday, and by the next day at 2pm it was offered. Incredible service, and the underwriter Barry was particularly helpful quick to act. I would definitely recommend Vida

"I had a great experience with Vida. Kiya was very helpful and responsive, even when the computer system had issues. She worked hard to support me and made the process smooth."

Barry Lindsay was fantastic and speedy with his responses. His advice was excellent for helping get the case to offer successfully. Thnak you.

I use the V-Hub team most days when need assistance with cases. All the team are very helpful but Gemma in particular is very helpful and always has the time to help with cases, explain handy criteria or patiently assist you with DIP enquiries ect. I always feel in safe hands when Gemma is on the other end of the phone and her hard work enables me to find lending solutions for my clients

Once you understand Website it is very Comprehensive and easy to use

The Vida Premier Hub Support team are absolutely fantastic. They're always on call to support our clients' cases, deal with any issues quickly and efficiently, and are an absolute delight to speak to.

Their patience, politeness and insight are a huge comfort whenever I submit a case with Vida.

I hold the whole team in the highest regard, and consider them to be the gold standard when it comes to broker support!

The Premier Hub Team were attentive and pro-active, and helped resolve a situation just as rates were about to go up. Will go back to them for assistance again.