Virginia Hayward Reviews 

6.656
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have had several hampers recently for different members of my family including my sister for Christmas,my Dad for Father’s Day and my wife on her birthday. All were very happy with the delivery and... Toon meer

Beoordeeld met 5 van de 5 sterren

It is reassuring to know that any hamper bought from Virginia Haywood will arrive safely to our family or friends. The hamper we chose will have been packed with care and will deliver our love, appre... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and b... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeaumandenwinkel
  2. Bedrijfscadeau leverancier
  3. Cadeauwinkel

Over Virginia Hayward

Geschreven door het bedrijf

Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.

A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.

Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.

Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:

“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”

Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.

Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 82% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(6.656)

451 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I wanted to buy a special gift for my sisters 50th bday

I wanted to buy a special gift for a special birthday - my sisters 50th. I wanted to buy something supplied by a business based in Dorset as that is where I live for my sister who lives in London.

I ordered a Birthday hamper well in advance - the hamper didn't arrive on time and is not arriving at all. As way of compensation Virginia Hayward offered 2 bottles of wine (unknown quality).

I think Virginia Hayward miss the point of compensating missing this delivery - it is not the cost, it is the fact I have not been able to organise a gift for my sister on her 50th Birthday. After all they aren't just a retailer selling clothes which doesn't really matter if they are late - they are selling gifts for special occasions and when they miss the date cause quite some distress. Customer service was prompt but offer was not relative to the error.

2 juli 2026
Review zonder uitnodiging
Logo Virginia Hayward

Antwoord van Virginia Hayward

Good afternoon, Daniel,
We do sincerely apologise your hamper was lost in transit with FedEx, this is unfortunately out of our control.
In your email informing us the hamper had not arrived you asked for a full refund, which was actioned immediately.
As an apology we offered a complimentary wine gift, these are wines we use within our hampers.
I do apologise this was your experience, we never wish for our customers to be disappointed but we have resolved this to the best of our ability.
Hope you have a good day.
Kind regards,
Gemma
Virginia Hayward

Beoordeeld met 4 van de 5 sterren

Always good hampers from Virginia Hayward

Ordered another hamper for our wedding anniversary this time. I have ordered some Christmas ones in the past and they have always been very good. This time did not disappoint. It was reasonably priced and delivery was on time.
The quality of the goods is always good and I can trust what I am buying. Would not hesitate to order again, or recommend to you. I can see me ordering for this Christmas and there is a gluten free option too.

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Delayed delivery

I paid for and selected delivery on a specific date. It was delayed over a weekend (without notice) and entirely missed the recipient before vacation.

25 juni 2026
Logo Virginia Hayward

Antwoord van Virginia Hayward

Good morning, Shereese,
We do apologise FedEx delayed the delivery of your gift, unfortunately it was delayed at their depot.
I can see from the notes on our order, the named day surcharge paid was refunded as the gift was not delivered when expected.
Hope you have a lovely day.
Kind regards,
Gemma
Virginia Hayward

Beoordeeld met 4 van de 5 sterren

Gift itself was great

This was a gift for which I am told the contents were lovely, however, extra was paid for the postage but it wasn't delivered for another 2 days.

I also wrote out a message which was not received to say who it was from.

19 juni 2026
Beoordeeld met 5 van de 5 sterren

Delivery service and contents

I ordered this hamper as a morale pick-up gift for a friend who had just lost his wife of 20 years to a fast cancer. He received the hamper within a couple of days - service was very fast - and phoned me to say how much he was enjoying it. Five stars all round!

22 juni 2026
Beoordeeld met 3 van de 5 sterren

Ordering all good

Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as picture from delivery showed item left on doorstep. Disappointing as did not get an excited thank you call which I was expecting.

19 juni 2026
Logo Virginia Hayward

Antwoord van Virginia Hayward

Good morning Julie,
I have checked your order and can see that your gift message was on the hamper, however they are not put inside the box, they are on the outside of the box under a peel and reveal label.
I do hope your recipients enjoyed the gift.
Have a lovely day.
Kind regards,
Gemma

Beoordeeld met 1 van de 5 sterren

Delivery did not turn up even after…

Delivery did not turn up even after paying extra for a weekend delivery

19 juni 2026
Logo Virginia Hayward

Antwoord van Virginia Hayward

Good morning, Sian,
We do apologise your order did not arrive on time, it was despatched from us when it was meant to be, however I can see from the notes on your order, it was unfortunately lost in transit. Your Saturday surcharge was refunded to you and a replacement was sent.
Hope you have a lovely day.
Kind regards,
Gemma
Virginia Hayward

Beoordeeld met 5 van de 5 sterren

I always prefer to use Virginia Hayward…

I always prefer to use Virginia Hayward to send hampers and gifts . Yes I can order online but the security of knowing that telephone help is at hand and easily accessible is very reassuring . I have only been met with help and courtesy when I have called . The products are excellent with a wide range of choice and prices . I will continue to use and thank you all for your efficiency and attention.

18 juni 2026

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer