Vodafone UK - Ashford Reviews 

258
•
TrustScore 5 uit 5

4,9

2 County Square, TN23 1YA Ashford, GB

•

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Beoordeeld met 5 van de 5 sterren

28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Toon meer

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Beoordeeld met 5 van de 5 sterren

Alex was super helpful took the time to explain everything clearly and even helped me set the phone up, very happy customer :) thankyou again

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Beoordeeld met 5 van de 5 sterren

Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.

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Beoordeeld met 5 van de 5 sterren

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Toon meer

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Bedrijfsgegevens


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  • 2 County Square, TN23 1YA, Ashford, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

258 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(258)

39.841 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, bubbly and lovely, plus saved me money and great!!

25 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi Harry,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Bradley

Bradley, the assistant helping me was superb. Very assertive and helpful.

24 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hi. Thank you for your review for Bradley. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Another miracle preformed by Joe at…

Another miracle preformed by Joe at Ashford Vodafone shop. Sorting out a recently purchased iPhone. Thanks very much.

22 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joe is amazing

I was served by Joe in the ashford Vodafone store and am very happy with the service. Joe helped me understand my options to upgrade my
Phone and how to optimise my storage on my phone and with my iCloud. I felt really assured and confident in making choices with Joes Guidance.

20 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi Harriet,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joe was very patient and thorough as…

Joe was very patient and thorough as sorted out two phone upgrades for my Dad and me

20 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hi Culley,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Joe for all the professional…

Thank you Joe for all the professional advice and thank you for being so patient.

18 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi Simon,

Thank you for your review for Joe. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The advisor I dealt with with was Owen…

The advisor I dealt with with was Owen he had brilliant customer service. He really went into detail about the phone. Also helped me transfer my data from my old phone to my new phone.

11 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hi David. Thank you for your review for Owen. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Bradley was great, ae usual. Thank you

9 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi Sarah. Thank you for your review for Bradley. It's always lovely to such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The best part of my day today was…

The best part of my day today was meeting Alex at Ashford Vodafone. Alex was extremely helpful and sorted out my new contract and mobile phone with ease. 110% for knowledge, helpfulness and politeness.

6 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi there,

This is lovely feedback for Alex. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Joe was very helpful Very professional…

Joe was very helpful Very professional excellent service

6 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi John,

This is amazing feedback for Joe. Thanks for leaving this review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Joe was very helpful with my data…

Joe was very helpful with my data transfer today and everything came over nicely

4 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi there,

Thanks for the great feedback! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joleen was outstanding!!

Joleen was outstanding today she helped me get a new phone and everything transferred over perfectly!

2 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi Carole,

Thanks for your review for Joleen. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Joe was amazing

Took a trip to Vodaphone Ashford today, needed to replace my iPhone 6 😂.
Joe in the store was most helpful, knowledgeable and sorted everything for me 👍.
Had a great experience, definitely would visit again!

18 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi Nigel,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service!

I was helped today in Vodaphone Ashford by Owen, he couldn’t have been more helpful. He solved the problems I had with ease. A+ service! Very pleased!

12 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joe was very helpful

Joe was very helpful, friendly and professional service. Helped me upgrade to a new iPhone. Would recommend to everyone.

3 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service very jelpfup

Great service very jelpfup
very friendly people served today by Joe and Owen , excellent

3 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi Patricia,

Thanks for the great review! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service , went in and got out with my new contract and new phone in a 30 minute time !!!!

21 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service delivered by Alex at…

Very good service delivered by Alex at Ashford store!👍👏

14 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was incredibly helpful and…

Alex was incredibly helpful and explained everything really clearly

10 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hello, Sarah,

It's great to hear about the positive experience which you've had with Alex. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent friendly service

Sadly they were unable to help me but the service and attitude from the young lady who helped me was second to none can not fault them and will be back thank you

5 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi Simon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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