Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie1 Commercial Road, RG21 7LJ Bournemouth, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
Bedrijf heeft geantwoord
Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
Bedrijf heeft geantwoord
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Basingstoke
Geschreven door het bedrijf
Contactgegevens
1 Commercial Road, RG21 7LJ, Bournemouth, Verenigd Koninkrijk
5,0
Uitstekend
297 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Dara helped me consolidate all of the…
Dara helped me consolidate all of the family’s plans. He knew his stuff, made solid recommendations and got us through the admin with minimum fuss. Thank you Dara.
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service, quick and very patient. Thank you, Dara. Amazing job
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Florin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jane was very helpful
Jane did my upgrade, she was very helpful and I am satisfied
6 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Ian,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We found Peter very helpful
We found Peter very helpful. Which is much appreciated by us as members of the older generation. We could do with more of this type of help with other companies.
5 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was my consultant who was very…
Lauren was my consultant who was very helpful and experienced and explained everything to me. She is a credit to the Vodapone store in Basingstoke
5 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Sue,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark was brilliant at Basingstoke and…
Mark was brilliant at Basingstoke and fixed my account after having terrible issues with the customer service team
4 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Savannah,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So much better dealing face to face
So much better dealing face to face, Luke was very pleasant. Good deals and simple explanation! Good value for money.
2 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Andrea,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helpful in getting me a new phone…
Was helpful in getting me a new phone and a good deal
23 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Glyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Data was so good in helping me with my…
Dara was so good in helping me with my new phone set up. Highly recommend seeing him for any advice. Thankyou Dara
17 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Ady,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
First Class Service
Greeted by, I believe the manager, with a positive welcome. Explained what the visit to the store was for and he showed both my husband and I to the assistant named Dara.
Dara was a very cheerful, positive, polite and knowledgeable young man. He listened to what was required and found a phone and updated a contract for my husband.
He took the time to explain things in detail and answered any questions we asked with confidence.
Very happy with the service in the Basingstoke Vodafone Store today.
Thank you Dara
21 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Harkie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Peter thank you
9 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Peter,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James and Ashley were very helpful…
James and Ashley were very helpful today really appreciate their help!!
8 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to store looking for a new phone…
I came to store looking for a new phone and a sim, I ended up getting a phone and a sim for what I was just spending on my sim before! Very happy, thanks Jane!
7 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Called into our local Vodafone shop in…
Called into our local Vodafone shop in Basingstoke to see about an Upgrade to my phone. James saw us. Excellent Customer Service gave me clear answers to my questions.
Upgrade DONE.
Thank you James.
7 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Roger,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lauren was very knowledgeable and…
Lauren was very knowledgeable and helped me upgrade which I would not have been capable of on my own
6 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Anthony,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark and his team was super helpful and…
Mark and his team was super helpful and friendly, highly recommend to anyone
6 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Marcus,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff
Great staff. Luke was really friendly and so helpful. He and Graham found every way possible to tick what it was I needed at the lowest possible price.
2 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New phones
Welcoming from walking into the store.thank you to Peter for your help getting the right plan and phones for us
12 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Paula,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke is amazing!!!
Luke is amazing!!!! Definitely kept mẹ as a customer
8 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Chan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into store and was seen by Lauren…
Went into store and was seen by Lauren she was very helpful to me and my wife and got everything we needed sorted she is amazing at her job and a great help
3 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Joe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.