Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie1 Commercial Road, RG21 7LJ Bournemouth, GB
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Lees wat reviewers zeggen
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
Bedrijf heeft geantwoord
Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
Bedrijf heeft geantwoord
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Basingstoke
Geschreven door het bedrijf
Contactgegevens
1 Commercial Road, RG21 7LJ, Bournemouth, Verenigd Koninkrijk
5,0
Uitstekend
297 reviews
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Antwoord van Vodafone UK - Basingstoke
Hey Sinead,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lots of upgrades & a new phone!
There was no queue when we arrived. James greeted us & we explained that we wanted to have a look at all our accounts to see if we were getting the best deals. He then spent nearly an hour finding the best deals on all 4 plans, as well as finding a perfect new phone for my daughter. Then went on to get us a great broadband deal. Very efficient & polite. Thank you so much
3 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Peter for helping with…
Thank you Peter for helping with upgrades
2 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Dorathy,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dara at Basingstoke a credit to Vodafone
Dara at the Basingstoke store is a credit to Vodafone. Nothing too much trouble, knowledgable and thorough. A very happy continuing Vodafone customer!
2 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Debbie,
Thanks for the lovely review and fantastic support for Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was amazing really helped and…
James was amazing really helped and explained everything throughout thank you so much
22 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Laura,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob was very helpful and sorted my…
Jacob was very helpful and sorted my upgrade
10 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Gillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A really great experience in the…
A really great experience in the Basingstoke store today and Luke was very helpful.
9 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Bill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter gave us excellent service and…
Peter gave us excellent service and easily renewed all our families services
7 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Simon,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very grateful to Lauren for her…
Very grateful to Lauren for her professional advice, she helped me set up my new contract phone and i couldnt be happier.
5 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Robert,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was very knowledgable and…
Lauren was very knowledgable and friendly.
4 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Tarina,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham and Ashley were brilliant
Graham and Ashley were brilliant , looked after us in store .
1 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Abarth,
Thanks for the lovely review and fantastic support for Graham and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Basingstoke
Hey Peter,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrage
Helped by the lovely matt to upgrade this afternoon, lovely and quick and made sure I got the best deal for what I needed
1 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Roseanne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jane Vodafone Basingstoke
Jane did my upgrade, really helpful thank you
1 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hey Gaynor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James was so helpful today i really…
James was so helpful today i really appreciate his help.
15 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lauren
Lauren has been great help to me and my kids today. Gave me best deal possible after going though all the different options.
8 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hi. We're happy to hear that you and your children had such a positive experience. We appreciate you taking the time to share your feedback, and we're so glad we could help you find the best options. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob from Basingstoke was amazing
Jacob from Basingstoke was amazing, so polite and helpful. A credit to the store, keep up the good work. X
8 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hi. We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and polite. We appreciate your kind words! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was extremely helpful
Luke was extremely helpful, knowledge and resolved an issue and happily assisted me with an upgrade! Great customer service
8 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
Hi. We're happy to hear that the issue was resolved and you were assisted with an upgrade. We really appreciate the wonderful feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Upgrade with Matt
Very helpful upgrade process with Matt, happy with the new phones provided and pay monthly prices - makes it so much easier to do in store with him! Would come back for help again! Thanks Matt :)
6 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mark and his team were really nice and…
Mark and his team were really nice and helpful
6 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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