Vodafone UK - Broadstairs Reviews 

319
•
TrustScore 5 uit 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB

•

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Beoordeeld met 5 van de 5 sterren

Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Toon meer

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Beoordeeld met 5 van de 5 sterren

Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Toon meer

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Beoordeeld met 5 van de 5 sterren

I came I store and saw Callum to pick up my new phone and transfer my data. The staff were very helpful and professional. Will be returning again⁰¹

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Beoordeeld met 5 van de 5 sterren

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(319)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Connor is amazing very helpful and…

Connor is amazing very helpful and friendly thank you

2 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I popped into store today as my pay as…

I popped into store today as my pay as you go plan was getting too expensive. Chris sorted me out a much cheaper and better deal, very pleased with my interaction today. Chris is an asset to your company.

29 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Margaret,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service

We were greeted by Callum who assisted in completing an early upgrade for my partner's phone.
Not only did we get exactly what she wanted, he saved us money on the process and actively looked to get us the best deal and save money. Callum was excellent and coming from someone who has worked for this company many years ago he is exactly who you'd want from a store advisor. Well done Callum and thankyou for your help!

24 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Craig,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth provided excellent customer…

Beth provided excellent customer service today assisting with upgrading some of my accounts. Very informative and professional manner throughout.

24 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Every time I visit the store

Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly, and genuinely cares about helping customers. It makes such a difference walking in and knowing I’ll be looked after properly. Connor is a real credit to the team, I honestly couldn’t recommend him enough!

15 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Bee,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali waz very friendly and helpful in…

Ali waz very friendly and helpful in solving my query

17 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and friendly.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali was very helpful in setting me up…

Ali was very helpful in setting me up with broadband and lowering my sim plan

17 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Beth was really helpful with regards to setting up my new upgrade.

15 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Experience was excellent

Experience was excellent. Beth was helpful and considerate.

15 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth was particularly nice and helpful

Beth was particularly nice and helpful, along with with the rest of the staff.

9 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Thank you for sharing your feedback with us about our team,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was very helpful with my transfer

Harry was very helpful with my transfer

6 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth was amazing

Beth was amazing. So informtive and has eased my mind in so many things regarding my phone. Thank you so much

6 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

We're so glad to hear that you had such a positive experience and that you found our team member so helpful. We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth was great and helped me with a new…

Beth was great and helped me with a new contract and was able to reduce my partners bill. Very good and clear information for me

6 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We appreciate your wonderful review and support for Beth. We're happy to hear that she provided amazing support.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth was very helpful in sorting out my…

Beth was very helpful in sorting out my new phone and contract. I was not too sure which upgrade/phone to go for and which airtime was best for me. Beth was very knowledgeable and understanding guiding me through all my options. I will back when my wife's phone needs updating.

1 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone shop westwood

I’d had ages on the phone trying to sort my phone contract out. Connor sorted exactly what I was asking for so fast and efficiently. Definitely need shops

30 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Be very careful when using this company…

Be very careful when using this company i gave use their WIFi for about 15 years and loyalty means nothing with them, they are purely interested in taking money, the phone signal is have had was poor but the WiFi is good. No reduction even through i transfered to Vodafone. The store is as bad as 4 years ago on my Google review nothing gas changed.

30 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We're very sorry to hear about the issues you experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.

If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

First time going to the Broadstairs…

First time going to the Broadstairs branch and I was pleasantly surprised! I needed to trade in my old phone and I was served by Henry - he made the whole transaction easy, quick and painless! Thank you!

9 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was Very helpful and polite

Callum was Very helpful and polite , didn't waste time and done exactly what was needed.

28 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Russ,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience thank you Beth was…

Great experience thank you Beth was very helpful with my upgrade and tablet purchase.

19 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Harlie,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth was amazing

Beth was amazing. So helpful to someone not used to tech! A really good experience.

19 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hi Christine,

Thank you so much for your wonderful review and the amazing support you’ve shown for Beth—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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