Vodafone UK - Broadstairs Reviews 

319
•
TrustScore 5 uit 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB

•

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Beoordeeld met 5 van de 5 sterren

Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came I store and saw Callum to pick up my new phone and transfer my data. The staff were very helpful and professional. Will be returning again⁰¹

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Beoordeeld met 5 van de 5 sterren

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(319)

39.739 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Efficient

Quick and efficient

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was great got my new phone sorted…

Chris was great got my new phone sorted and very friendly, couldn't have asked for anymore help

16 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

We appreciate your feedback and are so glad that you received excellent support with your new phone.
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Connor was really helpful and sorted my…

Connor was really helpful and sorted my issue out with my charger port, thanks again connor

16 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

We appreciate you taking the time to share your positive experience with us, this is great to hear!
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris and Connor in branch were great…

Chris and Connor in branch were great help in sorting me a new phone

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali has been amazingly helpful- I am so…

Ali has been amazingly helpful- I am so glad I popped in to my local Vodaphone store! I would rate Ali top notch!
Thank you 🙏

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Amanda, ​

Thanks for the lovely review and fantastic support for Ali. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seen quickly and efficiently

Seen quickly and efficiently. Staff member Ali very knowledgeable and able to help to decide on which device is better suited to my needs. Went through everything thoroughly and got me a great deal

22 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Laura,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was incredibly patient and…

Callum was incredibly patient and informative. And friendly.

18 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback about Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Connor has always been extremely…

Connor has always been extremely helpful with my upgrades and any other problems I’ve had.
Very professional, knowledgeable and helpful. Would definitely recommend.

12 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Danny,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry the Retail Adviser was really…

Harry the Retail Adviser was really lovely and assisted me with everything that I needed. always good and quick service here

9 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Gizem,

Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Team

Lovely, and very patient team. Nothing was too much for them. Henry and Ali were absolutely amazing. They made our shopping experience fun.

2 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Ruva,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic store, fantastic staff!

Went into Vodafone to set up a new PAYG account with VOXI and I had the pleasure of dealing with Connor.

He made the process very straightforward and easy and had my eSIM up and running in a few minutes. Connor was incredibly knowledgeable about all aspects of the transaction and I would highly recommend him as a member of the team to deal with!

30 juni 2025
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Antwoord van Vodafone UK - Broadstairs

Hey Wayne,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was brilliant

Callum was brilliant, he very professional when it came to issue with my contract

27 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Parcell,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Connor

Visited store this morning met a chap called Connor was extremely helpful, not only did he fix the problem with my phone, he checked my account saved me 69p but got double the data, also advised me about their broadband which we will be taking out in the near future once contract nears an end at sky

10 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hi Philip.

We're happy to hear that you had such a positive experience in our store.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Connor was brilliant

Connor was brilliant. He went through all options of my upgrade and I didn't feel rushed or pressured at all. He took into account everything that I needed from new phone. I will be returning next month, upgrading and renewing my contract with Vodafone.

7 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Jennifer,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service answered all my…

Good customer service answered all my queries and questions

2 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Ali,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali got us a great deal with both our…

Ali got us a great deal with both our contracts and saved us money at the same time

1 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Oakley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone really helped me out

Vodafone really helped me out, I wasn't sure which contract to go with and other providers were just confusing me even more but Callum at Vodafone sorted me out

31 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Zach,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris, Vodafone Broadstairs is top of his game!

Chris, one of the assistants, was extremely helpful, he listened to my problem query and immediately put my mind at rest that he would not let me leave the building until he'd solved my issues. The complexity of my problem took over 40 minutes to resolve at a first level, and reassured me that a member of the care team would contact me to complete resolution of my original problem. Chris showed complete understanding, enormous patience, and mastery of the complexities of "a digital upgrade". He is a brilliant attribute to Vodafone Broadstairs.

21 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Josie, ​

Thanks for the lovely review and fantastic support for Chris. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was really helpful paying my…

Harry was really helpful paying my final bill.

24 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Markus,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone broadstairs

Ali was extremely helpful in guiding us through our new broadband and phone contracts

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Darren,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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