Vodafone UK - Broadstairs Reviews 

319
•
TrustScore 5 uit 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB

•

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Beoordeeld met 5 van de 5 sterren

Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came I store and saw Callum to pick up my new phone and transfer my data. The staff were very helpful and professional. Will be returning again⁰¹

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(319)

39.841 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience upgrading my phone

Ali was amazing from the second I sat down with him , he was so friendly, knowledgeable, professional and very patient
His product knowledge is superb
I could not praise him highly enough

9 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Dawnykk, ​

Thanks for the lovely review and fantastic support for Ali. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali was excellent

Ali was excellent, very helpful and friendly.

9 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Clive,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Store staff were amazing unlike the…

Store staff were amazing unlike the online bot and reps over the phone who were I am sorry to say useless - the phone staff did not appear to have any depth of interest or knowledge apart from the last lady I spoke to. Store staff - Henry, Chris and Ali were fab in the Ramsgate store!!!

8 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Kate,
 
This is certainly not the experience we want you to have with us in regard to the online chatbot and the phone advisor! We really appreciate the feedback and are happy to hear that the staff in store were able to sort it out for you.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited voda phone store in Westwood…

I visited voda phone store in Westwood this morning. Conner was extremely helpful and resolved all my problems.. he was friendly and I enjoyed talking to him. When my contract is up with sky broadband I will switch to voda phone broadband. Conner has given me all the information. And I realise I can save a lot of money by ditching sky.
Thank you Conner . You made my day a good day

3 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Donna,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali was great

Ali was great, excellent service and sorted what we needed in a good all round experience

27 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Simon,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Been in to see Callam

Been in to see Callam. Excellent service. Very friendly and knowledgeable. Perfect. Well done.

25 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hi Steve,

Thank you so much for your wonderful review and the amazing support you’ve shown for Callam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

O my goodness what a great customer…

O my goodness what a great customer service by Rob simply brilliant. He’s very professional great knowledge very helpful very friendly outstanding customer service skills. Big thanks to Rob

21 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Ali,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Haven't had any problems with Vodafone…

Haven't had any problems with Vodafone they are always happy to help me in any way possible
Harry was perfect help with my new sim today

19 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Lisa,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was looking to change broadband…

Was looking to change broadband provider. Visited Vodafone Westwood Cross store. Sam welcomed me and was very informative. Sam carried out the provider change process very quickly, which was a great help for me.

15 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey there,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgraded my phone with Samantha

Upgraded my phone with Samantha, explained prices and payments for my upgrade brilliantly! Thank you!

12 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Nicola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The young man (Rob) was very good and…

The young man (Rob) was very good and very helpful.

8 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Shelia,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service

4 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgraded phone today at Westwood Cross…

Upgraded phone today at Westwood Cross Broadstairs and was supported by Connor Barham Assistant Manager who we have got to know over the years being loyal customers. Connor as always was exceptional and even when the shop closed he continued to seek the best deal for us. Customer service provided was as always fantastic going above and beyond. Connor is an absolute asset and credit to your company. See you for the next upgrade 👍🏼

2 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Maddie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was brilliant

Callum was brilliant. I Will never leave Vodafone while the likes of Callum are with you

27 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Henry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Samantha Jayne she was friendly and…

Samantha Jayne she was friendly and very good service and make it clear too thank you for helping us get good deal

27 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hi,

It's wonderful to hear your thoughts! We truly value your feedback.

Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thanks once more,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry at the broadstairs branch was…

Harry at the broadstairs branch was very helpful in helping me and my father upgrade his iPhone 5 star service

26 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hi Darren,

Thanks for your review for Harry. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Chris in Broadstairs

Chris helped me move everything from one phone to another and set up my SIM deal. Great service

26 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hi Charlie,

This is such an amazing review for Chris. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Connor is an exceptional member of…

Connor is an exceptional member of staff. He’s very knowledgable and saved us lots of money on the plans we already had.

25 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hi Stella,

We’re glad to hear you found the best deal for you when visiting Connor in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Connor was great in store fixed our…

Connor was great in store fixed our problem efficiently

25 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hi Susan,

This is lovely feedback for Connor. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Very polite and help me in any way

20 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hi Clive,

Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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