Miles and brandon were amazing in getting a new phone sorted for me and Richard was amazing and determined ti make sure it was all set up correctly despite all the issues we ran into Couldn’t have a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
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Lees wat reviewers zeggen
I took my old phone into the shop and discussed options with Brandon. He went through several options based on my recorded use over the past 20 years or more. He determined that I didn’t need a lot... Toon meer
Bedrijf heeft geantwoord
Richard gave clear information upon which we were able to make decisions. He was polite and professional in his delivery of customer service.
Bedrijf heeft geantwoord
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Bury St Edmunds
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Verenigd Koninkrijk
4,9
Uitstekend
269 reviews
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Really helpful staff
Miles was wonderful. Really helpful advice....will be back.
18 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Csssie is brilliant
Csssie is brilliant. Polite , interested and willing to help
12 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
She was a lovely helpful lady wrote…
She was a lovely helpful lady wrote everything down for me very grateful
9 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Shop assistant Rob was extremely…
Shop assistant Rob was extremely helpful,pleasant with us to solve our problem.
I’m a long time customer of Vodafone and with the service my wife and I received today I wouldn’t change
9 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Ben was fantastic
Ben was fantastic when I needed my business internet. Sorted everything out and so friendly. Please give recognition to him. Will definitely return when I need something else.
9 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Rob and Ben very helpful
Rob and Ben very helpful. Wonderful service!!
4 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Jon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Bury St Edmunds
We're glad to hear Nicole supported you, and thank you for taking the time to leave us a review.
Thanks,
Vodafone Social Media Team
Miles was a lovely guy and very…
Miles was a lovely guy and very informative...great transaction!
14 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Cassie was very helpful at helping me…
Cassie was very helpful at helping me sort out a SIM quickly for work
Very much appreciated the help!
Thanks
Em
12 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent
Excellent & top quality service, helped set up my new iPhone and transferred everything over with no hassle. Explained everything I needed to do it complete the set up, couldn’t have been more helpful!
8 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Brett,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
5 stars for Cassie she was outstanding
5 stars for Cassie she was outstanding
8 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amazing Ash!!!
Ash spent many hours with us changing 3 phones. Very patient and extremely helpful. All done smoothly. Thank you for your help.
7 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Nichole was very very helpful and is…
Nichole was very very helpful and is very kind
6 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're so happy to hear that you found our team member to be helpful and kind! Thank you for sharing your positive experience with us.
Thanks,
Vodafone Social Media Team
Always so helpful and know he can sort…
Always so helpful and know he can sort any issues
2 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Cassie was superb
Cassie was superb.
She helped me sort my number being transferred from my employer to my own personal account. Such a help. 10/10.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ashley was very competent and helpful
26 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Jonathan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks Dan
My son wanted to upgrade his phone as I’ve sour do contract and Dan was extremely helpful. I have no idea what I’m doing when it comes to phones and he explained everything brilliantly, with a great sense of humour.
My son walked away with a new Google pixel phone and he couldn’t be happier.
Thanks Dan for helping explain everything to a dinosaur like me…. Much appreciated.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Natalie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had a very complex situation that…
We had a very complex situation that required alot of changes to passwords, emails and ordering of a new handset and tarriff, it was dealt with very promptly with kindness and understanding.
Nichole has been outstanding
*****
18 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
We're happy to hear that you had such a positive experience with a complex situation and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Absolutely brilliant
Bury St Edmunds store.
Absolutely brilliant. After a nightmare trying to deal with Vodafone over the phone, I went in store to ask for help. They couldn't have been kinder and more helpful. I will now always deal directly with this store rather than trying to sort things over the phone. Fab bunch and thank you.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Becky,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the store this morning to…upgrade
I visited the store this morning to exchange the model of my upgraded phone, Miles was excellent and very knowledgeable.
I wasn’t kept waiting and he processed my exchange as quickly as possible.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Rachel,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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