Miles and brandon were amazing in getting a new phone sorted for me and Richard was amazing and determined ti make sure it was all set up correctly despite all the issues we ran into Couldn’t have a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
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Lees wat reviewers zeggen
I took my old phone into the shop and discussed options with Brandon. He went through several options based on my recorded use over the past 20 years or more. He determined that I didn’t need a lot... Toon meer
Bedrijf heeft geantwoord
Richard gave clear information upon which we were able to make decisions. He was polite and professional in his delivery of customer service.
Bedrijf heeft geantwoord
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Bury St Edmunds
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Verenigd Koninkrijk
4,9
Uitstekend
269 reviews
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Miles in the Bury St Edmunds shop has…
Miles in the Bury St Edmunds shop has been fantastic at helping me order my phone setting it up and showing all the new settings. He has been amazing.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Darrell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful
Staff were very helpful, although an issue on the system prevented the order taking place on the day.
26 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Harry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Polite
Polite, friendly staff. Sorted out exactly what I needed.Excellent service.
23 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie gave detailed information…
Cassie gave detailed information allowing me to make an informed choice
19 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Michael,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Miles
I had an outstanding experience purchasing my new phone at Vodafone, thanks to Miles, He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to understand my needs and recommended the perfect device for me without any pressure. His friendly attitude and professionalism made the whole purchase smooth and enjoyable. I highly recommend him to anyone looking for expert advice and excellent customer service at Vodafone!
Thanks Miles 😁
19 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Alex,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Dan
Spoke to Dan, knew his stuff and was on the ball and helpful many thanks
9 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey John,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband provider change made easy
Sorted out new broadband provider with the very helpful and informative Cassie at the Bury St Edmunds Vodafone shop. She went through everything involved in the process with ease.
5 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was very helpful
13 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hi Margaret. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassie was very helpful and friendly…
Cassie was very helpful and friendly spent a lot of time trying to help
7 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hi Louise,
We're happy to hear that our agent Cassie was so helpful.
Thanks,
Vodafone Social Media Team
Excellent experience- Nicole was…
Excellent experience- Nicole was pleasant, patient and extremely knowledgeable and helpful. An asset to your company. Bury st Edmund’s store.
24 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful, friendly and efficient
Richard was really friendly, helpful and understanding. Made the process very easy to understand and very personable. Thank you.
23 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey there,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles at the Bury St Edmunds store went…
Miles at the Bury St Edmunds store went out of his way to help me. He was polite, knew what he was doing and helped me very quickly
22 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Ka,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was extremely helpful and…
Cassie was extremely helpful and knowledgeable.
18 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Tracey,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles in Bury ST Edmunds was very…
Miles in Bury ST Edmunds was very friendly and helpful making the upgrade for mine and my son’s phones easy and seamless. Making sure that we were happy and looked after and that everything was working before we left. Thank you Miles!
18 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Vikkie,
Thanks for the lovely review and fantastic support for Miles. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was fantastic!
Richard was fantastic, patient, informative and great service.
16 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Matthew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb customer service as always.
Superb customer service as always.
Most employees have been there a while and know their customers-
Richard went through all my options and gave some really good advice-
Always have a positive experience in the Bury St Edmunds Vodaphone Brach.
Thank you again
11 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was very pleasant
Cassie was very pleasant, helpful, thorough and efficient. I would be very happy to visit Bury St Edmunds shop again.
Thank you.
7 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Sandra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was very impressed with Cassie
I was very impressed with Cassie. My current plan is coming up for renewal and she explained the options to me clearly and answered all my questions in a way that I could understand. I have both iphone and ipad plans through Vodafone and my ipad is not quite up for renewal yet so I was not able to make any final decisions today but will be back in soon.
We also discussed moving across to Vodafone for our wi-fi as our contract with BT ends in November. Cassie was also very helpful with options plus information regarding the options in keeping our current bt email addresses.
7 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was looked after today by a guy called…
Was looked after today by a guy called Richard.
Explained everything very easily and has a really nice laid back approach which we liked.
5 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Help…
Great help especially with this occasion. Also great help with the set up after the account was created
26 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bury St Edmunds
Hey Danyer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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