We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Toon meer
Bedrijf heeft geantwoord
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Toon meer
Bedrijf heeft geantwoord
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Cambridge Grand Arcade
Geschreven door het bedrijf
Contactgegevens
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Verenigd Koninkrijk
5,0
Uitstekend
425 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Anwaar was brilliant offered best…
Anwaar was brilliant offered best service I could get thank you
16 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nahim was very helpful
Nahim was very helpful, I recently bought a new GIGACUBE from Vodafone and it’s been amazing his explanation about the device and how it works was very useful his customer service was brilliant too!
12 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Michael,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly from Cambridge
Holly is a credit to Vodafone. She’s very polite, knowledgeable and explains things so that I could easily understand. Holly kept me well informed when any issues arose.
Thank you Holy.
Carlos
31 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Carlos,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone upgrade
Dealt with Holly she was very helpful, polite and got the best deals made for me. Happy to recommend
27 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Matty,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Holly was amazing
Holly was amazing, she was extremely helpful and knowledgeable and helped us decide on our new phones and contract, after 25 years plus with Vodafone still a pleasure to remain with you. Many thanks Holly for all your help
20 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Tim,
Thanks for the lovely review and fantastic support for Holly. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Henry was very knowledgeable & helpful…
Henry was very knowledgeable & helpful - he took the time to patiently explain the ins/outs of the different plans.
23 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Sally,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing experience
I recently visited to purchase a Vodafone SIM card and had the pleasure of being helped by Molly. She was absolutely wonderful to deal with-super nice and incredibly patient throughout the whole process. She took time to answer all my questions and made sure I was set up with exactly what I needed. Highly recommended.
20 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Hung-Ju,
Thanks for the lovely review and fantastic support for Molly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gaia was extremely knowledgable
Gaia was extremely knowledgable, helpful and courteous. I was very happy with the service today.
20 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Gaia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had the best 5⭐️ experience with Abin…
Had the best 5⭐️ experience with Abin who effortlessly upgraded my broadband in about 10 minutes! He explained everything to me about my new line being fitted as well as this, tripled my broadband speed and saved me £5 per month! Thank you Abin 🙏
15 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Holly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing staff
The staff member was really understand and patient with me. Made it a really nice experience.
9 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Beatrix,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nahim is a star!
Nahim was excellent! Super thorough and efficient visit.
20 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Holly the sale rep @ Grand arcade…
Holly the sale rep @ Grand arcade Cambridge Vodafone branch was awesome and helped me get through my requirements. She heard patiently, provided multiple offers and helped me reach my outcomes. Outstanding employee. If working for me she deserves the employee of the month
14 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Nahim was quick and helpful
12 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Anwaar was brilliant amazing service…
Anwaar was brilliant amazing service thank you , everything explained now I’m happy
7 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saved my bacon
Saved my bacon. Absolutely would recommend. Thank you Abin
20 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Grace,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly did an excellent job in helping…
Holly did an excellent job in helping me through the phone upgrade process.
5 ⭐️!
27 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Holly was amazing clear and verry…
Holly was amazing clear and verry sochial super helpful and fully trusted
29 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Rosie,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would like to thank Nahim the lovely…
I would like to thank Nahim the lovely experience I had today while upgrading my phone. He gave valuable and honest opinion, that made my decision of choosing new devices a lot easier. He made me feel looked after.
28 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.