We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
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Lees wat reviewers zeggen
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Toon meer
Bedrijf heeft geantwoord
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Toon meer
Bedrijf heeft geantwoord
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Cambridge Grand Arcade
Geschreven door het bedrijf
Contactgegevens
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Verenigd Koninkrijk
5,0
Uitstekend
425 reviews
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Very nice
Very nice , attentive and friendly as well, helpfull and showed me all that I need to do, Abin was top noch in customer service.
26 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Maria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Cambridge store
Nahim in Cambridge went above and beyond. He was patient, professional, listened to what was needed and exceptionally helpful
10 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram.
Thanks again,
Vodafone Social Media Team
Holly Costumer Service
Holly was great at costumer service, first time getting Vodafone Broadband and she made it very simple. She gave all the necessary instructions.
5 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Thank you for your review. We hope that you enjoy our broadband service, its great to have you onboard.
Many thanks,
Vodafone Social Media Team
Quick, efficient, friendly service
Hasim was very knowledgeable, helpful and efficient.
5 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Wonderfull service from fadil
Wonderfull service from fadil, i am extremeley pleased
4 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Samsung watch series 8
I just bought a Samsung watch series 8, and Holly is the one who assisted me on my new watch, she's so nice and so very approachable, i got a Great expirience on vodafone in Cambridge, thank you...
29 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jared & Henry
28 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, took his time to listen to what we needed and found the right product that matched our needs.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very good service and friendly people…
Very good service and friendly people here.
24 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Very helpful staff
13 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
He was so helpful and accommodating
He was so helpful and accommodating. Great experience!
21 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Faith,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
I needed a specific change to my contracts. Holly advised me, guided me through the options and did exactly what I asked without pushing to sell any other package. Very professional
7 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Fadil swapped my faulty SIM card with…
Fadil swapped my faulty SIM card with ruthless efficiency. It is always a pleasure doing business with him.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Sean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Abin
Abin the Vodafone sales adviser was a huge help in sorting out the best contract.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was a great experience with Holly
It was a great experience with Holly. She help us a lot
9 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Jojo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nahum Miah was Very helpfulattention
Nahum Miah was Very helpfulattention
4 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
To be honest I don’t normally like…
To be honest I don’t normally like phone shops! However my son and I were approached by Denisa in the Cambridge store and she was welcoming and friendly. She informed me that all 5 of my contacts were ‘out of contract’ but even though it was late on a Sunday she still took the time to renew all the contacts and sell me a new phone. The whole process was smooth and professional, Very happy with the experience.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Marc,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly was very helpful in finding me a…
Holly was very helpful in finding me a new phone great service 😊.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Roman,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jared in Cambridge is a star!
Jared in the Cambridge shop was extremely helpful. It took a good while for my contract to get sorted but he was friendly, funny and kept me updated all through the process. Made the experience an excellent one.
23 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Robin,
Thanks for the lovely review and fantastic support for Jared.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had a great experience with Henry
We had a great experience with Henry. He was great in suggesting us and helped with our need. Well done Henry!
27 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Shaik,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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