Vodafone UK - Crawley Reviews 

192
•
TrustScore 5 uit 5

4,9

1 , County Mall Shopping Centre, RH10 1ff Crawley, GB

•

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Beoordeeld met 5 van de 5 sterren

Went into the store today wanting to see what else was out there after spending 15 years with O2 but getting little signal. The new Crawley store fit out looks great. I was greeted at the door b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant store. All the workers there are extremely lovely and knowledgeable and knew exactly how to help me.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Abdi at Crawley branch was extremely helpful and professional. He helped upgrade my contract and change my service to e-sim. I will recommend him to any customer for him to help you with any query.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Toon meer

Bedrijf heeft geantwoord


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  • 1 , County Mall Shopping Centre, RH10 1ff, Crawley, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

192 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(192)

39.841 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service by Ben

Great service by Ben. Got an amazing deal on a Black Friday deal on a 16 Pro and a 15 for my wife

30 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi Jamie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy customer

Freddy helped me with roaming back in August and we discussed getting a new phone when I was ready. I visited the shop today and Freddy helped me get exactly what I wanted at the price I wanted to pay. He is very easy to talk to and listened to and acted on my wishes.
It was done quickly and easily and with his sense of humour it was a very good experience.

27 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hi Stella,

This is such an amazing review for Freddy. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Ben was very helpful while i was in…

Ben was very helpful while i was in store in sorting out 2 old contracts and setting up a 3rd one found the bestbm deals for me. extremely helpful will definitely speak to him again for future needs

24 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hello, Lee,

It's great to hear about the positive experience which you had with Ben. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Would like to sharing an experience

Would like to sharing an experience, some days ago I had accident with swindler on my phone and one fantastic Ben from Vodafone company from Crawley very quickly decide all questions with my account which was really unbelievable helpful! I am very THANK to BEN for quickly help and save my account and all information. Really advice to discuss with him about any info in the office, he is honest!

19 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into store on the 16th November…

I went into store on the 16th November to ask an advisor about my upgrade and what my options were. The advisor I had was called Freddy and he was extremely helpful and informative about what my options are. Him and his whole team were very helpful and patient with me which I appreciated.

16 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi Tamara. Thank you for your review for Freddy and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kai at Crawley was extremely helpful

Kai at Crawley was extremely helpful, he went above and beyond to get my account moved from Business to Personal. He went through my whole plan and I’m now in process of moving from BT broadband to Vodafone. I’ve never been in the Crawley branch but as Kai is based there we will be going there in future. Thank you Kai for all your help with this.

13 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hi Fay. Thank you for your review for Kai. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Freddy took time to explore all options…

Freddy took time to explore all options and worked out what was best for me.

12 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hi Lisa,

Thank you for taking the time to leave us a 5 star review! We're glad Freddy was able to provide the best options for you.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Alice

Excellent service from Alice, makes life so much easier going to the store.

14 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hi Bill. Thank you for your review for Alice. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The service was polite helpful and…

The service was polite helpful and efficient. Ben was happy to help and gave me good advice

7 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey Jenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

BEN !

BEN !! Very understanding professional GREAT CUSTOMER SERVICE,an asset to the team.WELL DONE 👏👏👏👏👏

3 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi Lorraine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kieron was outstanding today

Kieron was outstanding today . I came in with a problem and he worked very hard to solve it and myself and my daughter were over the moon . Great staff member with an excellent attitude

29 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hello, Steve,

It's great to hear about the positive experience which you've had with Kieron. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Another greatfull customer for Ben

Another greatfull customer for Ben! Thank you for your help and advice for my daughter’s phone and an amazing offer for the broadband.

14 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hey Vicky,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Ben

22 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi Ian,

Thank you for your review and great feedback for Ben.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Ben and still…

Excellent service from Ben and still made it in time for lunch 😎💪 Got myself a new Galaxy Fold and he made the experience super smooth.
Thanks Ben

22 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi Evionas,

Thanks for your review and great feedback for Ben.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Kai was knowledgeable and very friendly. Great customer service. Gave me all the information I needed to choose the right phone plan for me. Thanks

20 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hello, Sarah,

It's great to hear that you received a 5 star service from Kai. Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was amazing ,fantastic and very…

Ben was amazing ,fantastic and very kind
Merci beaucoup Ben🫶🏾❤️ hope you do better in french

15 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi Justine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone contract - BEN

Great service had a good laugh whilst getting me the best deal that I needed.

29 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hello, Shane,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was served by Liam today who was…

Was served by Liam today who was unbelievably helpful! Would definitely recommend! Thankyou

28 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hello, Mia,

It's great to hear about the positive experience which you had with Liam. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben at Vodafone Crawley

Ben was very good at sorting out an issue with the account we had after setting it up. He knew the options available and didnt try to pursue us otherwise

28 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

We were assisted by a very friendly guy named Ben. We’re glad he took our application. He made it easy and quick!

21 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi there, thank you for leaving us a 5 star review and the feedback provided about Ben's service.
Thanks,
The Vodafone Social Media Team

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