Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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Lees wat reviewers zeggen
Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Toon meer
Bedrijf heeft geantwoord
Jade was very friendly, respectful and helpful. She patiently took me through the different options as I was considering a new sim and phone. Many thanks!
Bedrijf heeft geantwoord
Kady was brilliant sorted out new plans for me and family. Very helpful and excellent customer service. Very thorough
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Derby
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Verenigd Koninkrijk
4,9
Uitstekend
308 reviews
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Came into the Derby store today…
Came into the Derby store today (Sunday 3rd August 2025) and Bethany serves me. Bethany was awesome! She went through options with me and made sure I understood everything. Not only was Bethany great at sorting new phones for myself and my son, she was also wonderful to talk to.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Ann,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Double phone upgrade
I went into the Derbion branch this morning to upgrade 2 phones on my account and was expertly assisted by Beth. She was extremely pleasant and helpful and made a usually tedious visit very easy. We even had quite a laugh during the process. She is a credit to the team and an excellent example of how customer service should be. Thank you Beth and well done!
19 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Sarah,
I'm pleased to hear that the store agents assisted you with your upgrade. Thank you for your positive feedback and for recognizing Beth's excellent support.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade has been Very helpful and friendly…
Jade has been Very helpful and friendly
Really happy with the service I have received today
Thanks Jade
17 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the Derby Vodafone store to…
I visited the Derby Vodafone store to sort my upgrade & had lots of problems setting up my account due to system issues . Ashleigh was incredible and so helpful and patient and did everything possible to make sure my upgrade was sorted .
16 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade has been very helpful
Jade has been very helpful
Got a really good deal and will definitely come back in the future
The customer service has been outstanding
14 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Andrea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jade
Great service from Jade
Even transferred my data
10/10
7 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Hayley,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Ashleigh
I was served by Ashleigh - she was great …so professional , patient , very knowledgeable, polite and supportive. She is without a doubt an asset to the company. Thank you Ashleigh for all your help .
6 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Jane,
Thanks for the lovely review and fantastic support for Ashleigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good sarbiice from anjum I think…
Very good sarbiice from anjum I think it is brilliant boy
27 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Marita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very informative,helpful and friendly lol
Jade Very informative,helpful and friendly
19 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hi Dean. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So helpful, calm and knowledgable
Calm, knowledgable, super nice person. Helped me sort years of my own account neglect and mismanagement.
Thank you so much Hifzah from Derbion, Derby store.
10 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hi David.
We're happy to hear that you had such a positive experience in the Derby store. It's great to know that our agent Derbion was able to help you navigate through your account challenges.
Thank you for sharing your feedback,
Vodafone Social Media Team
Jade has been very helpful and very…
Jade has been very helpful and very patient. Thanks Jade got 2 new sims moved from 02 and got a great deal
10 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hi Sandra.
We're happy to hear that the transfer of your two new SIMs went smoothly and that you got a great deal.
Thank you for your positive feedback,
Vodafone Social Media Team
Antwoord van Vodafone UK - Derby
Hey Caryl,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Very good customer service I spoke with…
Very good customer service I spoke with jade she was very good and she try to do best for me appreciate that
7 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hi Paxshan,
Thanks for your positive feedback and are happy to hear about the great customer service you received.
Thanks,
Vodafone Social Media Team
Jade has made this experience very easy…
Jade has made this experience very easy would definitely come back
Got my Hbb and sim for a great price
7 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
We're happy to hear that your experience was easy and that you got a great price!
Thanks,
Vodafone Social Media Team
Kady sales assistant
Was served by a lady named Kady. She was excellent helping me find the right phone for my upgrade. Also, assisted me in my data transfer. What a lovely contribution to the team. Need a lot more like her, lovely energy and great presence!
5 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
We're happy to hear that you had such a positive experience and that you were well-assisted with your upgrade and the data transfer.
Thanks,
Vodafone Social Media Team
Honestly very pleased with the service…
Honestly very pleased with the service I have received today from Hifzah. She has been so good and very helpful. Sorted me and husband both out who was first with O2 but was struggling with them and now we are both happily on Vodafone. She is an asset to your team and a very lovely young lady
27 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hi. Thank you for your review for Hifzah. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bought a new 16 pro max .
Bought a new 16 pro max .. very good service
13 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Jay,
Thanks for the lovely review and fantastic support for Max.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful members of staff who were…
Very helpful members of staff who were super friendly. Brillant customer service by Jade who helped me with my order for a smart watch.
3 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Liam,
Thanks for the lovely review and fantastic support for Jade. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded my phone in store
Upgraded my phone in store, today was guided through the whole process by JADE , extremely helpful and professional service throughout.Data from old device to new all done in store . Thank you Jade again,a happy customer.
3 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Nick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from jay
15 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey John,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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