Vodafone UK - Derby Reviews 

268
TrustScore 5 uit 5

4,8

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from mislo nothing was too much trouble he was very helpful and also transparent, he helped me transfer my data truly an asset

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Derby

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

268 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(268)

40.528 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service from Miz

Great service from Miz , very helpful .

8 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Hamza,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Sid was very friendly, helpful, and professional. Thank you!

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Experienced, friendly & helpful staff...

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I would never use half the functions. Jade the sales assistant was helpful, friendly and was happy to revisit any of the information I wasn't sure about. Great experience, I love my new phone 😀

6 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Julie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from all in the Derby…

Great service from all in the Derby store thanks for sorting both my upgrades

6 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade

Jade. Was very hellfull and kind. Good service

6 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Lisa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Straightforward and able to understand

Straightforward and able to understand

6 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rubel the advisor was very helpful and…

Rubel the advisor was very helpful and professional in his job. Getting us a great deal for phones and broadband.

4 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Great service from mislo nothing was…

Great service from mislo nothing was too much trouble he was very helpful and also transparent, he helped me transfer my data truly an asset

1 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Shamim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

In store

I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much trouble for him, we was very happy that we saved money and got an extra contract out very grateful of Dom

1 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey April,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone update

Dom was really accommodating and helpful. Really thorough and helped me out when I have no clue about phones etc. Really grateful for his time and knowledge

28 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Nic,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Jade

19 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Kevin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have always dealt with jay over the…

I have always dealt with jay over the last 8 years -he has always been so professional helpful in explaining everything to me, getting the best deal for me and my family over the years. I wouldn’t go anywhere else as Jay is a credit to Vodafone.

17 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was really helpful and very…

Jade was really helpful and very patient as we had several issues with changing my account. Excellent service very professional and very knowlageable.

13 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb support from instore team…

Superb support from instore team especially Sid transferring from old phone to new. Helped patiently over a couple of visits to the store over succesive days without drawing too much attention to my incompetence !

11 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Graham,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very good exprianced sales…

Jade was very good exprianced sales advisor
Thanks Jade

11 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Served by Rubel very good service he…

Served by Rubel very good service he was very helpful and I will be coming back when my contract is up to see him

10 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Miz

Great service from Miz

6 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Adam,

Thanks for the lovely review and fantastic support for Miz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was so friendly and professional

Jade was so friendly and professional. Jade went above and beyond. Such a delight to do service with. Excellent!!!

6 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Joe,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We have had fantastic service today

We have had fantastic service today. Ruben and Jay sorted every out and explained everything really clearly. Thank you for helping

6 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very supportive and a great…

Jade was very supportive and a great Vodafone advisor . Was very patient with me very clearly spoken listened to everything I needed

26 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Nool,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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