Vodafone UK - Derby Reviews 

301
•
TrustScore 5 uit 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB

•

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Beoordeeld met 5 van de 5 sterren

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(301)

42.851 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Maureen was excellent

Maureen was excellent

Jay was helpful too

2 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very friendly and helpful staff

Went into the derby store to enquire about a phone upgrade.
Rich was the first staff member we spoke to. Very friendly and answered any questions whilst we were waiting to be seen too.
Sid was the staff member then helped with the upgrade and again answered any queries I had.
Both are excellent at their job, very welcoming and helpful

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fyza was very nice with me ...

Fyza was very nice with me ...
She really help me today
So a big up to her ..
Like you girl.

30 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Valerie,

Thanks for the lovely review and fantastic support for Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service from jay

29 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Iddy,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rubel and mitch were great they really…

Rubel and mitch were great they really helped me and would recommend everyone to come see them

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rubel and Fyza were very accomodating…

Rubel and Fyza were very accomodating during my visit to the store for home broadband I would definitely recommend them if you want a fun and clear interaction

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hi Loard, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel and Fyza, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from jay!

Fantastic service from jay!! Highly recommend

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hi Rachel, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service . Sorted a problem out with my phone i had with my phone . Thanks so much Rich

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Christine,

Thanks for the lovely review and fantastic support for Rich.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade dealt with my situation and she…

Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Melvin,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very helpful

Jade was very helpful, accommodating and courteous. She helped me when upgrading to a new phone.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Rose,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Miz was brilliant excellent service…

Miz was brilliant excellent service recommend him when going in

27 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Ali,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jay and Sayfur were amazing absolute…

Jay and Sayfur were amazing absolute super help amazing management team

27 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby


Hey Jeanette,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really friendly customer service

Really friendly customer service. Sid worked hard to try and get me the best deal and was a pleasure to speak with.

16 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Rob,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rubel was great

Rubel was great

15 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Ian,
Thanks for the lovely review and fantastic support for Rubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rubel and Jay have been really helpful

Rubel and Jay have been really helpful, patient when I've needed time to process information which is really appreciated and has made this process stress-free. Thank you.

15 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Karin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, attentive.
Helpful , not pushy
Good customer service
Thank you Rubel

14 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Heather,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Miz

Great service from Miz , very helpful .

8 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Hamza,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Sid was very friendly, helpful, and professional. Thank you!

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Experienced, friendly & helpful staff...

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I would never use half the functions. Jade the sales assistant was helpful, friendly and was happy to revisit any of the information I wasn't sure about. Great experience, I love my new phone 😀

6 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Julie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from all in the Derby…

Great service from all in the Derby store thanks for sorting both my upgrades

6 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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