Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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Lees wat reviewers zeggen
Jade was very friendly, respectful and helpful. She patiently took me through the different options as I was considering a new sim and phone. Many thanks!
Bedrijf heeft geantwoord
Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Toon meer
Bedrijf heeft geantwoord
Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Derby
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Verenigd Koninkrijk
4,9
Uitstekend
305 reviews
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Jade was very professional
Jade was very professional, reassuring and knowledgeable. Thanks Jade would definitely recommend
20 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Lisa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from sayfur he was…
Amazing service from sayfur he was helpful and nothing was too much trouble he helped me and my husband save money an absolute super star
18 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Broard band
Sayfur explained everything to me clearly, was very pleased the service thank you
18 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sid was brilliant with support and…
Sid was brilliant with support and advice. Much aporeciated.
15 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Maureen,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to the Vodafone store in derby
Came in to the Vodafone store in derby, I have been having issues with my current supplier and spoke to Jay and rubel who were so patient with me and helped me get a new deal and sorted my phone out after all the stress I have gone through they have really made my day! Credit to the company excellent service
12 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Alison,
Thanks for the lovely review and fantastic support for Jay & Rubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade-Now that’s what you call great customer experience
I went into store today and was supported by Jade. She took time to understand what I wanted and was extremely helpful to share different options with me. No pressure, just time to consider what was best for me. Jade made the whole experience simple and straightforward.
9 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Vick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jade was very efficient and gave us…
Jade was very efficient and gave us multiple options ended up leaving with a great deal! 10/10
8 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Judy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Sales Advisor…
Excellent service from Sales Advisor Sid. He was very patient and informative. Very professional. Thank you
3 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Louise,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was so helpful and polite was a…
Sid was so helpful and polite was a pleasure to meet him. He was excellent at sorting out my phone and I would give him 10 stars.
6 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Alison,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and very helpful
Very knowledgeable and very helpful.
Jade helped us to get what we wanted.
Would recommend
3 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Simon
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aasiyah provided amazing service
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Freddie,
Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am really happy with the service from…
I am really happy with the service from chris the retail adviser i felt welcomed and at ease from the staff certainly would recommend Vodafone
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kady is an excellent customer service…
Kady is an excellent customer service and experienced team leader
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Mark,
Thanks for the lovely review and fantastic support for Kady.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Derby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Had a great experience at Vodafone…
Had a great experience at Vodafone today. Came in for broadband and left with reduced monthly costs! I want to thank Kady for helping me and for giving me a great service. Sayfur was also a gentleman!
1 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went in to upgrade 2 phones
We went in to upgrade 2 phones. Sid served us and was very patient explaining everything fully to us.
23 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jade was very helpful
Jade was very helpful. Great customer service
She is. A star very knowledgeable
27 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the derby store on…
I went into the derby store on Saturday. I was seen my Miz he was very professional and very helpful. He sorted the two contracts we have out and nothing was too much for him to help. Definitely recommend anyone to go to Vodafone they help get the best deals and nothing is to much for them.
25 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Charlotte,
Thanks for the lovely review and fantastic support for Miz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade was excellent got a new sim for a…
Jade was excellent got a new sim for a great price customer service was brill!
25 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Shawn,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in to the derby store today spoke…
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my information across and also gave me a demo on some of the features. He was an absolute gem so friendly and patient i wish every shop provided such great service, credit to the company.
21 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Derby
Hey Jean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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