Visited Today as lost a phone Becca was amazing at helping us switch things over and find the best deal for a new handset and contract that suit what we needed. Excellent service!
Bedrijf heeft geantwoord
Locatie
Wijzig locatie86-88 High Street, KY12 7DP Dunfermline, GB
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Lees wat reviewers zeggen
Got my broadband sorted, was paying to much on other company Added it with my phone Great service
Bedrijf heeft geantwoord
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Toon meer
Bedrijf heeft geantwoord
I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Dunfermline
Geschreven door het bedrijf
Contactgegevens
86-88 High Street, KY12 7DP, Dunfermline, Verenigd Koninkrijk
4,9
Uitstekend
149 reviews
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The service was exceptional
The service was exceptional. All the staff went out of their way to help me and they very courteous to me also.
5 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Derek. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in the shop are amazing!
The staff in the shop are amazing and always willing to help, I was served by Julia who resolved my issue with ease, everyone was super welcoming and I would recommend the shop to anyone.
1 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Daryl,
This is so great to hear! Thanks for taking the time to share this positive feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
From start to finish Dan explained what…
From start to finish Dan explained what was needed and how to achieve this. Very friendly and efficient
25 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Eileen,
Thanks for your feedback! It's great to hear you had such a positive experience with Dan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Daniel extremely helpful and…
Daniel extremely helpful and professional. Brilliant service!
13 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service provided by Dan.
13 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Scott, Thanks for your feedback for Dan.
All the best, The Vodafone Social Media Team
Fantastic Dan
Went in with an issue and due to not being able to upgrade yet me and Dan came up with a plan in which helps me get a new phone and to have full insurance on it to avoid this mess again.
10 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Barbara,
I’m glad to hear you found the best option for you, when visiting the store. Thanks for your review for Dan.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Antwoord van Vodafone UK - Dunfermline
Hey Valerie,
Thanks for this 5 star review! We're delighted you had a great experience with Dan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I should have called in sooner!
I should have called in sooner!!
Cameron fixed my issue after many calls and visits to other stores.
Cameron and Dan showed professionalism and patience.
At every stage Cameron was confident he was going to get my problem fixed and he wouldn't give up until it was.
I am extremely grateful to both of them.
2 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Nicky. Thank you for your review for Cameron and Dan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer Service 👌 Matt
I was greeted by Matt when I first entered the store. All colleagues were friendly and inviting. Matt listened and understood quickly what I required and was able to solve more than one issue with ease. Matt talked me through the process, step by step and answered all questions. Matt was knowledgeable, efficient and a great advocate for Vodafone.
7 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Jamie-Lee,
Thanks for your lovely review for Matt. Thanks for sharing. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt provided an excellent service…
Matt provided an excellent service whilst I was in the Dunfermline shop. He listened to my requirements and made appropriate suggestions. He was efficient and knowledgeable on the products and packages and really pleasant to talk to while waiting for the system.
Vodafone computers need to be updated as they are so slow and outdated. Other companies use iPads or hand held devices.
1 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hey Sam,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service . Cameron was very knowledgeable and clear in his advise . Great experience in the shop
24 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great store
I came in for a browse earlier and was treated with great customer service, will definetely recommend to others!
23 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Duncan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Staff were very helpful and friendly
Staff were very helpful and friendly.
Julia went out her way above and beyond for me
4 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hey Allan,
Thanks for letting us know what an amazing job Julia did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kept it simple for me to understand
Kept it simple for me to understand. Friendly and helpful.
2 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi there,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Finn was very polite and friendly and…
Finn was very polite and friendly and explained everything to me while I was in the store. Great service
6 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hey Sharon,
Thanks for the lovely review and fantastic support for Finn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The staff in this store are wonderful
The staff in this store are wonderful. Always able to help me
1 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hey Catherine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very easy experience to take out my…
Very easy experience to take out my home broadband with the ability to tailor the date an engineer comes
1 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hey Finlay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sarah very helpful
Sarah very helpful. Good service
Much appreciated
16 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hi Joseph,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very very helpfully
7 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Dunfermline
Hey James,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Dunfermline
Hey Keir,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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