I came in and was helped by Macaulay within only a few minutes. He was welcoming, informative, and friendly from start to finish. He helped me find exactly what I needed, which was helpful as a 20 yea... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie33 Silver Street, DH1 3RD Durham, GB
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Lees wat reviewers zeggen
Cracking service. Kind staff especially the brown haired lady, extremely helpful and supportive with my needs
Bedrijf heeft geantwoord
Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contra... Toon meer
Bedrijf heeft geantwoord
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Durham
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
33 Silver Street, DH1 3RD, Durham, Verenigd Koninkrijk
4,7
Uitstekend
156 reviews
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Excellent customer care…
Tax was very supportive and showed great empathy with my issue today. He showed patience and great knowledge. Taz made sure I was completely satisfied with his service provided to me today. I can honestly say he has given me confidence back that I am a valued customer to Vodafone and I will continue to give Vodafone my loyalty as a valued customer.
30 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hi Tina,
Thanks for your review for Tax.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Wonderful experience
Wonderful experience, visited the store twice and both times I had the best customer experience.
3 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Maeve,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant customer service
3 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Nicola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful service.
1 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Gillian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience in the store
Great experience in the store, Mark really helped me
16 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hi Nasser,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Taz sorted the problem out that no one…
Taz sorted the problem out that no one else could!
10 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hi Peter,
It's great to see that Taz was able to resolve your query! If you need more help, please pop our team a message:
Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Taz couldn't be more helpful…
Taz couldn't be more helpful ,brilliant customer service 10 out of 20 mate
5 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hi Michelle,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience
Great experience, very polite and knowledgeable. Thank you Joe
19 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Karen,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent support
Excellent support, really appreciated, friendly & helpful
14 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Wendy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service from Taz.
7 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey James,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful great advice sorted it out…
Very helpful great advice sorted it out no problem
10 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hi Russel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joe was very helpful and pleasant…
Joe was very helpful and pleasant explaining everything well
4 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Jean,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quick and helpful!
Taz was great, very helpful, kind and informative. He dealt quickly with my upgrade and was lovely to chat to too!
3 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Hannah,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always good service in the Durham store…
Always good service in the Durham store with helpful staff, particularly on Sunday 16.07.23 when my daughter and I went in for upgrades to our phones, especially from Taz, as the phones were not behaving!! Eventually all was sorted and thanks to Taz for his patience 😀
16 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hi Aly. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service and was given…
Good customer service and was given loads of details
15 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hi Becky, thanks for your awesome feedback!
All the best, The Vodafone Social Media Team
Extremely helpful managed to fix the…
Extremely helpful managed to fix the issues I had quickly and effectively
8 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Thanks for your review Carrieanne, It's great to hear we were able to get your problem solved.
Thanks again, The Vodafone Social Media Team
Antwoord van Vodafone UK - Durham
Hey Emily,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Donna is great.
What an amazing experience in store at Vodafone Durham. Donna was amazing. Took care of all our issues and needs after a pretty horrendous experience dealing with Vodafone on the phone.
20 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Robin,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely lad sorted everything
11 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hey Darren,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I so thanks for Joe
I so thanks for Joe, he was help me and was so kindly and professional
12 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Durham
Hi Olena,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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