Vodafone UK - Eltham Reviews 

241
•
TrustScore 5 uit 5

5,0

130 High Street, Eltham, SE9 1BJ London, GB

•

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Beoordeeld met 5 van de 5 sterren

I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 130 High Street, Eltham, SE9 1BJ, London, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

241 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(241)

39.841 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Josh at Eltham high st brunch was…

Josh at Eltham high st brunch was amazing !!! Thank you

14 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hi Daniel,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The customer service was great as usual…

The customer service was great as usual in this branch. Demi, the sales person, was incredibly helpful.
I do a lot of online stuff but changing phones and contracts is daunting. She made the whole experience easy. It just shows the value of face to face contacts.

7 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hi Sabine,

It's great to hear your feedback, and about your recent experience. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service from demi and josh

Amazing service from demi and josh! Sold me a new plan and helped me out thank you so much

6 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful

Extremely helpful! Demi was friendly and welcoming and helped ressolve an issue that had been ongoing for over a year that customer services could not help with over the phone when asked for help multiple times! Very pleased with my new purchase also!

6 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi there,

Thanks for taking the time to write such a great review! We're delighted that Demi was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demi was so so helpful with sorting out…

Demi was so so helpful with sorting out my new data plan. She made sure that I was on the right plan that would fit my lifestyle and also be better economically. Such a great experience coming in and being welcomed and helped to such a high standard. Thank you Demi!

3 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hi Amelia. Thank you for your review for Demi. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mike was very helpful in upgrading my…

Mike was very helpful in upgrading my phone. Explained everything perfectly and managed to save me some money! Thank you Mike

21 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hello, Aaron,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh was amazing helped me and my…

Josh was amazing helped me and my daughter went above and being, so patient and explained everything so clearly. Will definitely bring my friends and family into see Josh. Thank you - eltham store London

2 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

This store Customer specialist Demi 👌🏻🫰🏻

This store Customer specialist, her name DEMI from Eltham London was Super Expert and smart and friendly !! Manager potential really Cheers 🥂

26 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hi Tone. Thank you for your review for Demi. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

An excellent customer service from…

An excellent customer service from demi, transfered all my data to the new phone? And ready to go

10 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hi Linda,

This is a great review for Demi. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

What a pleasure

What a pleasure it was to be served by Kim at Eltham Vodafone. Friendly, funny and helpful. Kim answered all my questions and sorted my family telecommunication needs. Awesome service would reccomend, and I have confidence that if I have a queries Kim will sort it. Thanks Kim.

6 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hello, Craig,

It's great to hear about the positive experience which you had with Kim in our Eltham store, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Kim from Eltham

I was served by Kim from Eltham. The customer service was amazing. My questions were all answered and I was provided with a new contract. I was recommended the best deals and had a very positive and friendly experience.

6 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hello, Isabella,

It's always our aim to provide our customers with a great service, so it's wonderful to hear that Kim delivered. We appreciate you taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Kim was amazing

Kim was amazing. She was very helpful and efficient. She sorted out my contract after i wanted to move it from another provider.

6 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hello, Hannah,

It's great to hear about the positive experience which you had with Kim, and we appreciate you leaving your feedback on the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Montana the young lady who served me at…

Montana the young lady who served me at Vodafone Eltham branch was extremely helpful and very professional in helping me update my SIM card and transition over to Vodafone.

Very polite and extremely helpful and her team colleagues was also very helpful on the day of my visit Saturday 06/07/24.

Thank you Montana for all your assistance and advise.

6 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Massive thank you to Demi for helping…

Massive thank you to Demi for helping me with my upgrade! Great service and a lovely smile

2 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Khyle thanks for your lovely feedback for Demi. It's always great to see when our team are able to help.
Thanks, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Montana in Vodafone…

I was served by Montana in Vodafone Eltham when I updated my phone to a Samsung S24. She was very pleasant , friendly and helpful and took me through the use of my new phone. I couldn't have hoped for a better retail experience. Many thanks.

27 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Philip,

Thanks for sharing your fabulous feedback for Montana. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mike helped me with my purchase

Mike helped me with my purchase. Made it quick and simple. Very happy with the service received and will be telling all my friends and family to join Vodafone. Thank you Mike.

19 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Hannah,

This is such an amazing review for Mike. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Montana extremley helpful and very…

Montana extremley helpful and very nice. Very patient with my questions. Top quality service

17 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Jeffrey,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demi was really helpful today and…

Demi was really helpful today and managed to sort out all of my needs definitely recommend

5 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Foley. Thank you for your review for Demi. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demi was really helpful and was able to…

Demi was really helpful and was able to work really well with me and what I needed thank you

14 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Peter,

Thanks for sharing your fabulous feedback for Demi. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mike the store manager was exemplary

Mike the store manager was exemplary. I was impressed with his knowledge and his ability to find a solution which suited my needs. Very professional, friendly and efficient. A credit to Vodafone’s business. I wish more customer facing employees demonstrated some of these skills.

7 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Lynette. Thank you for your review for Mike. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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