Vodafone UK - Eltham Reviews 

241
•
TrustScore 5 uit 5

5,0

130 High Street, Eltham, SE9 1BJ London, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 130 High Street, Eltham, SE9 1BJ, London, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

241 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(241)

39.841 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

It was good

It was good, didn’t take too long explanations were useful. It was simple and I got to know what extra things I could get from Santander
Montana

6 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hey there Stephen,

Thanks for you review! We're delighted you had such a positive experience.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demi was very helpful and knowledgeable…

Demi was very helpful and knowledgeable thankyou for your help

23 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Steve,

It's great to hear your feedback for Demi, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

The help and advice that I received from Montana at the Eltham store was so helpful , she was very professional and informative

6 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful friendly service

Mike & Montana helpful friendly service

4 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hey Anthony,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Montana and Demi were very helpful and…

Montana and Demi were very helpful and compitant... Very happy with the service.

27 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Pammie,

Thanks for taking the time to write such a great review! We're delighted that Montana and Demi were able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Todd was great had a broken phone and…

Todd was great had a broken phone and he upgraded me and gave me the best deal

6 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Victoria,

This is a great review for Todd. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, Montana really helped me out

2 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hey Luke,

Thanks for letting us know what an amazing job Montana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

So very helpful at the Eltham branch…

So very helpful at the Eltham branch store, Demi saved my life thank you very much
Sue x

27 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Susan,

Thank you for your review. It’s great to hear of your positive experience with Demi. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to Vodafone to move from 3…

Came in to Vodafone to move from 3 Montana and Mike were very helpful in assisting me with the switch over.

22 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Josephine,

Thanks for your review and feedback for Montana and Mike. This is great to hear.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mike was very helpful in moving my…

Mike was very helpful in moving my number from 3 to Vodafone.

19 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eltham

Hi Vivien,

Thank you for reviewing and sharing this great feedback for Mike. We're pleased to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful!

Montana helped me today with renewing my phone contract it couldn’t of gone any easier for me she was really helpful and understanding, high recommended I would come back again if I have any problems in future thank you!

22 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Allie,

It's great to hear your feedback. Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demi of Vodafone Eltham

Dear Sir / Madam, good morning and after having my phone stolen last night I went to Vodafone Eltham and the service I received from Demi was absolutely first class and huge help and advice was provided. Demi is a wonderful asset for Vodafone and I sincerely thank her. Kind regards - Douglas

15 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi there Douglas!

Thanks for taking the time to share this great feedback with us. Sorry to hear about your phone. We hope you manage to get things sorted ASAP.
We're so glad you had a positive experience with Demi. It's great to hear they provided an exceptional level of service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demi is a great Sales assistant

Demi provided us with such detailed information about all the plans available. I came in so defeated as my current phone was stolen and I was looking for a new one. Demi patiently provided me with all the details regarding my upgrade options, finance plans and so much more. She answered every single question that myself and my sister had and she also provided me with alternative solutions about a phone that was currently not in stock and how vodafone is able to still provide the sim contract for us. She explained the new loan/ financing options available and was super detailed and friendly. You do not always get great customer service such as the one Demi provided us and when you do her work should definitely get praised. She should definitely get a raise and be promoted for such excellent and hard work.

Thank you so much Demi

25 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

I'm sorry to hear about your phone being taken Jasmin. I'm glad to see Demi went above and beyond to help in any way they could. If there's anything else we can help wit, don't hesitate to get in touch via one of our social channels.
Thanks for your awesome feedback, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mike was super helpful and friendly

Mike was super helpful and friendly. He made the upgrading and trade in process seamless and stress free :-)

23 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Robyn,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demi was very friendly and gave…

Demi was very friendly and gave excellent service very efficient

18 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Brenda,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

micheal was very helpful today will…

micheal was very helpful today will definitely come back for fututre contracts

13 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Tyler,

Thank you for your review, we're glad you had a positive experience in store with Micheal!

If you ever need us for anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael Silva is amazing

Michael Silva is amazing, I went into the ELTHAM branch ready to explode, he was patient, attentive and very professional. I left the store very happy

8 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Miriam. Thank you for your review for Michael. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good to see Mike after 2 years

Good to see Mike after 2 years. He was very helpful and friendly. Made me feel like a valued customer

4 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Mark,

It's lovely to hear Mike has made you feel valued. Thanks for taking your time to share.

If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Mike gave me a 5 star service today

Mike gave me a 5 star service today, I came in to get my pac code but he gave me a deal I was happy to recommit with Vodafone.

2 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eltham

Antwoord van Vodafone UK - Eltham

Hi Rosinei,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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