Vodafone UK - Ely Reviews 

132
•
TrustScore 5 uit 5

4,8

19a High Street, CB7 4LQ Ely, GB

•

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Beoordeeld met 5 van de 5 sterren

Holly was very helpful although I originally went in to Ely to buy earbuds which weren't available in store, she advised good places to buy. She also found me a great deal as my contract was coming to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Pleasant lad, I gave him 1 number wrong my account number but he told me don't worry as he asked me a couple of questions then he found my account. Told him next month 24 contract is Ending. He was ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Special Thanks to Thea in the Ely Vodaphone branch today who provided great support and guidance to arrange the best plan for an additional SIM for my daughter’s first phone. You were so friendly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience being served by Holly at the Ely stop. She was friendly, professional, and incredibly helpful throughout. Holly took the time to understand what I needed, explained everyt... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 19a High Street, CB7 4LQ, Ely, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(132)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ana helped me upgrade my phone and gave…

Ana helped me upgrade my phone and gave a good deal. Happy with my purchase

8 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hi Vince,

Thanks for your reviewing and sharing this feedback for Ana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was very friendly

Harry was very friendly, polite and professional. Hassle free and quick experience, swapping to a new contract.

2 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ely

Hi Heather. Thank you for your review for Harry. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was helped by Ana in Vodafone Ely

I was helped by Ana in Vodafone Ely. She sorted out a great plan for me. Very friendly and helpful staff as always.

22 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ely

Hi Daniel,

Thanks for your feedback regarding Ana! It's great to hear you had such a good experience and managed to find the perfect deal.


If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ana was very helpful and sorted out…

Ana was very helpful and sorted out some great deals for me

22 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hi there Maria,

Thanks for taking the time to share your feedback. We're really glad you had a 5 star experience with Ana!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful

Thea was really helpful and made an effort to get us the best deal. She also explained everything so carefully to us non-tech people.

6 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ely

Hi Inge. Thank you for your review for Thea. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ana was extremely helpful and got a…

Ana was extremely helpful and got a great deal for us. She was very friendly and pleasant

5 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ely

Hey Rachel,

Thanks for letting us know what an amazing job Ana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ana was lovely and very helpful.

2 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hey Joanan,

Thank you for your review and feedback for Ana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing as always

Thea was amazing once again with sorting out my new Watch order, gonna go pick it up soon once it’s delivered. Thank you to Thea for her amazing talking and help!

15 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ely

Hey Harry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

10/10 service

I dealt with Jafar at Ely High Street. He was very professional and friendly. Very helpful. Nothing was too much trouble. His knowledge was exceptional and very easy to deal with. He went above and beyond to sort my phone out.

14 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ely

Hey Lorraine,

Thanks for letting us know what an amazing job Jafar did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Very helpful and friendly assistant Thea who explained clearly what needed to be done to upgrade my phone contract along with my wife’s sim. She came up with a product and price package which satisfied my requirements. Would recommend the Ely branch to anyone.

14 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hi Stephen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry found me a great price for the…

Harry found me a great price for the iPhone 15 pro max. Good customer service and explained everything in great detail

13 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hey Thea,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service as usual

Fantastic service as usual. Well done Ely.
And well done Anna. Saved me a small fortune.

1 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Working really well..

Working really well... thanks for help with data transfer

28 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hi Paul,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Anna was brilliant very helpful and…

Anna was brilliant very helpful and very nice to deal with

23 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hi Stephen. Thank you for your review for Anna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone

Been to ely Vodafone for a upgrade and was served by Ana who was very helpful.

27 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hi Scott,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Over the past 12 months and I have been…

Over the past 12 months and I have been with Vodafone for many years. Every time I come to visit Vodafone Thea is very helpful and friendly. She is a great member of your team

24 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hey Melanie,

We're pleased to hear about your recent experience. Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ana Ely Vodafone

Ana, sales assistant from Ely is a very good worker. She explains very well about the details of WiFi, broadband or phones in general. She's great, I recommend her.

24 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hey Alexandra,

Thanks for taking the time to review and share this feedback for Ana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Ely

Ana is one of the best sale assistant that I have to work, honest, reliable, helpful and very professional.

24 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hi Adrian,

Thank you for your review and feedback for Ana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic staff at the Ely store

Just been to the Ely store to replace my phone and I cannot recommend it enough! Harry and Ana advised which would be the best deal for me on my first visit to order the phone and Thea and Ana helped me when I went to collect it today. All three of them were so helpful, polite and knowledgeable and made the experience so much easier. They really couldn’t do enough for me which I really appreciated as mobile phones are not my thing! - Thank you so much guys, keep up the good work!

28 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience!

Thea was great and took the time to go through all our options, plans and phones!

14 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Ely

Antwoord van Vodafone UK - Ely

Hi Suneet,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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