Vodafone UK - Harrogate Reviews 

200
•
TrustScore 5 uit 5

4,8

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB

•

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Beoordeeld met 5 van de 5 sterren

Brodey and Tom were a super DUO!!!! after struggling with my internet for many moons, those glorious fellas swooped in and fixed all my qualms in the store. Like glistening knights they listened... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found the service from Vodafone today was amazing very welcoming and enthusiastic about their services and products . Provided me with a great Broadband deal saving me around £40 per month than... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(200)

42.962 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kyle was polite and very helpful

Kyle was polite and very helpful. He reduced my bill and increased my data allowance. It was all so easy and I’m very happy. Thank you Kyle in Harrogate.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey R Bradley,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from cam top man

16 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Matt at Harrogate Vodafone was helpful and knowledgeable. A good experience

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Beverley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff there are really friendly and…

The staff there are really friendly and helpful. Alex I think he was a manager ,went that extra mile helping with a problem that I had. 5 star service from all the staff at Harrogate.
Janette.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Janette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

I was looked after by Tom in your…

I was looked after by Tom in your Harrogate shop, he was excellent and professional the way he dealt with my Contract and getting me a new phone.
I would always prefer to go into a branch than deal with someone over the phone, I did try this before going into the Harrogate shop, but could not understand your rep, and he couldn’t understand me, pretty much a waste of time !!!

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Martin,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fabulous 👌 experience

Fabulous 👌 experience. Alex was fantastic and very knowledgeable. Great experience thankyou. 👍

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Louise,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex P was fantastic in shop for…contract change

Alex P was fantastic in shop for changing are contracts and with his knowledge.

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex helped us today with WiFi and he…

Alex helped us today with WiFi and he was brilliant! So friendly and knowledgeable!

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Laura,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer experience!

I had a great experience at Vodafone in Harrogate. I went in to upgrade my iPhone to the new iPhone 17 and was helped by Cam. He was very approachable, professional and knowledgeable about the iPhone I wanted & explored different options for deals. Thanks so much for your help, Cam!

25 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Charlotte,

Thanks for the lovely review and fantastic support for Cam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help in store from the lads

Great experience once again from the lads in store always helpful :)

28 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hey Amber,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Do yourselves a favour if you go here…

Do yourselves a favour if you go here READ carefully your agreement My router was awful (City Fibre) to blame here. We nearly lost the business landline. Had to cancel all Vodaphone and go back to Virgin to get any sense
Been a nightmare five weeks Told by store saleman We are just a franchise any problems get in touch with Vodaphone Dial 191 he said- would if I had a landline!

20 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Harrogate

Hello Steve,

I'm really sorry to hear about the trouble you're facing with your Broadband services - this isn't the experience we want for our customers. We'd like to make things right for you.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex is great

Alex is the best. Cant believe he has moved from Dewsbury Store. He was very helpful and i always asked for him. Looks like i am going to have to travel to Harrogate!!

12 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I Went in to get wifi sorted for a flat…

I Went in to get wifi sorted for a flat im moving into and as soon as i was in it was a very quick and easy process thanks to Alex and Matt. Discounts and vouchers from having a existing Vodafone account and being shown all the options which made it all simple to get sorted

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Joel,

Thanks for the lovely review and fantastic support for Alex and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt and Alex have been extremely…

Matt and Alex have been extremely helpful and kind.
I couldn't have changed my phone's or broadband without their help and I am amazed how much they saved for me

25 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Angela,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful alex sortes my contract

23 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Jean,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harrogate Vodafone

Both Alex’s were extremely helpful after I’d had a lot of messing about with Vodafone online/phone. They both did everything they could and were extremely knowledgeable.

17 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey LD,

Thanks for the lovely review and fantastic support for both Alex's.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Alex was so helpfull made my experiance…

Alex was so helpfull made my experiance so easy

17 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey John,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

excellent customer service and overall…

excellent customer service and overall a very nice guy helping me

6 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was brilliant and helped with…

Matt was brilliant and helped with everything I needed I would recommend to anyone

18 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Rose,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Great experience today Tom was really helpful and knowledgeable about my son’s stolen phone and options we had. As I was waiting Tom was dealing with an elderly lady and I was struck by how kind and patient he was towards her. It was lovely to see

17 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey G,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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