Vodafone UK - Harrogate Reviews 

200
•
TrustScore 5 uit 5

4,8

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB

•

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Beoordeeld met 5 van de 5 sterren

Brodey and Tom were a super DUO!!!! after struggling with my internet for many moons, those glorious fellas swooped in and fixed all my qualms in the store. Like glistening knights they listened... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found the service from Vodafone today was amazing very welcoming and enthusiastic about their services and products . Provided me with a great Broadband deal saving me around £40 per month than... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(200)

42.962 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service!!!:) ZING

15 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent staff and services at Harrogate Store

I was very pleased to have received some excellent help from Alex at Harrogate Store on 8th January for the renewal of my mobile Contract and broadband Contract!

Although Alex was a new member of staff at that store, he was very knowledgeable, helpful, patient and professional throughout the process!

Alex had kindly offered me a discount for my two Contracts to reflect my loyalty to Vodafone for the last 23 years being with them!

I didn’t prefer to keep a free feature on my mobile Contract for 3 months in case I might forget to cancel it before 3 months is due. Alex had kindly helped me cancel that free feature there then giving me a peace of mind!

I was extremely impressed with Alex’s professionalism and super efficiency!

Tom had recommended a faster broadband with a booster with an emergency dongle which sounded a better package than my previous broadband since I couldn’t get a signal in my bedroom being further away from the router in the lounge.

Matt had patiently helped Alex and me with necessary procedures which was very important to speed up the process before my parking time was due!

What a wonderful team work at this store!

After signing the two new Contracts on that afternoon, I had received a set of three pieces of the new broadband at home the very next day!

What a super fast service from Vodafone! Very impressive!

But unfortunately the new faster broadband and the router couldn’t work much better in my lounge and bedroom either. Therefore I had to return the new devices to their store on the 12th day.

Kyle was very patient and helpful dealing with my issue of return making it easy and smooth for me.

I was very pleased with all these helpful staff at this store.

I am certain that they will continue providing me all necessary help and advice whenever I come across any problems with my mobile or broadband.

I am very happy being a loyal customer with Vodafone for all these years!

Thank you so much for your time, attention, understanding and tremendous help to me!

All the very best to everyone at this store!

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cameron in Harrogate was very helpful

6 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Sarah,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great support at Harrogate

Called at the Vodaphone shop in Harrogate to discuss upgrading and Matt explained items we failed to understand online. He also gave us a good offer and support. We are looking forward to the new phone in 2 days and him helping us to transfer all the apps over.

25 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Jonathan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was extremely helpful ans i…

Matt was extremely helpful ans i formative and looked at the best deal for me. Tbere was no rush and everything was explained.

25 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Sara,

Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was engaging and informative

Matt was engaging and informative

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Melanie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Alex was extremely helpful & handled…

Alex was extremely helpful & handled the upgrade, efficiently & clearly.
The only reason I didn’t give 5* was because the system is so very slow!

24 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Rachel,

This is fantastic to hear! We really appreciate the
feedback.​​

If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​


Thanks again, ​
Vodafone Social Media Team​

Beoordeeld met 5 van de 5 sterren

Alex at Harrogate

Alex at the Harrogate branch was nothing but helpful. He went through the upgrade process step by step and answered all my questions thoroughly so I understood. He guided me through the Vodafone app explaining how to find the information I need if needed. Alex gave the best customer service and was really friendly. Thank you for such a smooth experience

23 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Hayley,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Called into the shop today after seeing…

Called into the shop today after seeing the phone deals on offer. Met Cameron who couldn't have been more helpful. He explained everything that I needed to know and more. Very pleased with the deal he put together for me. I would highly recommend him to anyone

21 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb - Tom

Tom in the Harrogate store has been - as ever - incredibly helpful. He is brilliantly customer focused, knowledgeable and helpful. I can recommend him highly.
I have also seen Dan before who I similarly rate. Excellent service!!

21 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Lee
​

This is really lovely to hear, thanks for the review! ​

​

If you ever need anything, please reach out to the Social Media
team through Facebook at vodafone.uk/2Fpnah2​

​

Thanks again, ​

Vodafone Social Media Team​

Beoordeeld met 5 van de 5 sterren

Kyle and Matt were excellent

Kyle and Matt were excellent

15 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Mrs O Evans,

Thanks for the lovely review and fantastic support for Kyle and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was very happy with the advisor Kyle…

I was very happy with the advisor Kyle and his manager Dan, I bought a fold phone on a very good price and it was great experience, I will make sure they are in my book!

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Beauty,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was fantastic

Alex was fantastic, especially for his first week in the job. Always great service in the Harrogate Vodafone

24 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Stuart,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex and Thomas were super helpful…

Alex and Thomas were super helpful getting me the best deal possible, and were really patient with my 4 year old daughter!

21 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Mrs Spence,

Thanks for the lovely review and fantastic support for Alex and Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I lt was a really helpful experience…

I lt was a really helpful experience and I feel that Matt did a great job getting me the best deal.

20 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Jason,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt the Superstar

Matt was really helpful! Gave us plenty of options and gave us an amazing deal for both of our phones which we weren't expecting. He was also a great colleague to chat to. Made us feel so welcome, gave us professional knowledge and we had a great laugh with him. Im normally nervous going to tech places as im not as knowledgeable but I felt totally at ease today- will highly recommend Matt!!!

19 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey James,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Such a lovely worker

Such a lovely worker — very friendly, patient, and helpful. Great customer service!!!

16 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Maria,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was amazing from start to finish

Alex was amazing from start to finish. Found us the best deal possible whilst also being transparent and accommodating to what we needed. What made it even more of an accomplishment was it was his first ever sale. He also made sure our kids had plenty to do and colour in while us as parents got everything completed. Thank you and highly recommended!!!

14 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Customer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade with matt harrogate

The advisor matt in the harrogate store was superb in how he dealt with my upgrade very knowledgeable and very good customer service

12 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wszystko super,miła i dobra obsługa

Wszystko super,miła i dobra obsługa

12 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Harrogate

Antwoord van Vodafone UK - Harrogate

Hey Lucjan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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