Vodafone UK - Hartlepool Reviews 

205
•
TrustScore 5 uit 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB

•

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Beoordeeld met 5 van de 5 sterren

Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

205 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(205)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sandra and Matty we great helping me…

Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money

14 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra was helpful and informative

Sandra was helpful and informative. Got served as soon as possible. Friendly and efficient.

12 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Danielle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra was absolutely brilliant from…

Sandra was absolutely brilliant from VODAFONE

10 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Harley,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra was brilliant

Sandra was brilliant! Really helpful and helped me get my new phone! It was out of stock but will be coming tomorrow to my house! Really pleased

7 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Bethany. This is fantastic to hear! We really appreciate the feedback and are so glad to know you had such a positive experience getting your new phone.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Beoordeeld met 5 van de 5 sterren

Tiff was very helpful and pleasant 10…

Tiff was very helpful and pleasant 10 out of 10

4 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Violet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra the assistant in the shop in…

Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked
Very helpful indeed and guided me to my decision
No pressure put on me at all
I recommend her 100%
Good employee

3 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hi Rio, thank you so much for your wonderful review and the amazing support you’ve shown for Sandra, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Tiff great customer highly recommend…

Tiff great customer highly recommend goes above and beyond

2 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey there,
Thanks for the lovely review and fantastic support for Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Employee ( Melissa) was professional…

Employee ( Melissa) was professional she sort my issue I’m fully satisfied
Thank you

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Mohamed,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went to the Hartlepool branch of…

I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polite and friendly, a definite a asaet to Vodafone, thank you Eileen.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Eileen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service &support

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone more safe, decided on a new number & needed a new SIM . He reduced my anxiety during a very stressful time , providing excellent advice & was very professional & got a good deal . Ryan also couldn’t do enough to help me & I felt well supported & left feeling very grateful for their help.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were brilliant and…

Staff were brilliant and friendly.Service was excellent.

1 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Annable and Sandra were amzing…

Annable and Sandra were amzing customer service, helping me with my broadband and resuming me that even tho I was not able to get a new phone up grade
On this acastion.

1 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Andy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tiff has been brilliant with my wife…

Tiff has been brilliant with my wife and me she has done everything for us cannot fault her at all she’s been superb with us

27 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie helped me with my broadband and…

Sophie helped me with my broadband and sim renewal and gave me great service very happy with the service

24 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra was brilliant would highly…

Sandra was brilliant would highly recommend

18 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Phil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were really nice and explained…

Staff were really nice and explained info well

13 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hi Katie, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra was brilliant she saved me money…

Sandra was brilliant she saved me money on my new phone

10 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hi Ross, thank you so much for your wonderful review and the amazing support you’ve shown for Sandra, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Very friendly great service quick and…

Very friendly great service quick and easy process

3 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

What can I say Tiffany is the most…

What can I say Tiffany is the most pleasant shop assistant I have come across she is so helpful and really knows her job
Nothing is any trouble for her
I know who I want serving me when I next go in the shop

23 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Debra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie was great at helping me get…

Sophie was great at helping me get broadband

26 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Jack,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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