Vodafone UK - Hartlepool Reviews 

191
TrustScore 5 uit 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB


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Beoordeeld met 5 van de 5 sterren

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've been with Vodaphone for a few years, and as our contract was finished, and I needed a new phone we decide to see what would be offered. Everything went fine until Ryan had difficulty setting up... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Hartlepool

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

191 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(191)

41.521 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sandra was brilliant would highly…

Sandra was brilliant would highly recommend

18 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Phil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were really nice and explained…

Staff were really nice and explained info well

13 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hi Katie, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra was brilliant she saved me money…

Sandra was brilliant she saved me money on my new phone

10 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hi Ross, thank you so much for your wonderful review and the amazing support you’ve shown for Sandra, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Very friendly great service quick and…

Very friendly great service quick and easy process

3 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

What can I say Tiffany is the most…

What can I say Tiffany is the most pleasant shop assistant I have come across she is so helpful and really knows her job
Nothing is any trouble for her
I know who I want serving me when I next go in the shop

23 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Debra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie was great at helping me get…

Sophie was great at helping me get broadband

26 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Jack,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie helped me with a phone contract…

Sophie helped me with a phone contract today and she was brilliant

6 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Kieran,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Always amazing service in the…

Always amazing service in the Hartlepool store Tiff if always helpful And is helpful

25 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Vicky,

Thanks for the lovely review and fantastic support for Tiff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely friendly service

Extremely friendly service, lovely staff, great upsell

22 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Niamh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service from Sandra was…

Customer service from Sandra was fantastic 👏 thank you

20 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Kevin,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie helped me today with my tablet…

Sophie helped me today with my tablet and wifi issues a brilliant experience

19 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Alan,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan in Hartlepool sorted and set up my…

Ryan in Hartlepool sorted and set up my phone for me too service

17 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

1st Class Service

Popped in the store to discuss the option of a tablet, served by Matty and he was professional throughout. All of the costs explained and made sure that the deal was right for my needs. Highly recommended.

16 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Christopher,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie and Conner were both excellent

16 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Gerard,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Not sure ? Ask for advice

I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down some helpful hints for me. Friendly and helpful and really put my mind at rest.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey Yorkie,

Thanks for the lovely review and fantastic support for Mellisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

went to the shop about my bill and…

went to the shop about my bill and Sandra was excellent at helping me. i am very very happy

14 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matty the manager and Sandra where…

Matty the manager and Sandra where fantastic at sorting my new broadband out. Excellent service as always in the Hartlepool store. All the staff are t star

7 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hartlepool

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra and sophie really helped me…

Sandra and sophie really helped me today with some billing queries

They were amazing and so helpful

5 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan was so handsome and helpful

25 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Tim,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly knowledgeable and helpful

Friendly knowledgeable and helpful

25 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Cynthia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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