Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Lees wat reviewers zeggen
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Toon meer
Bedrijf heeft geantwoord
Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money
Bedrijf heeft geantwoord
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Hartlepool
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Verenigd Koninkrijk
4,9
Uitstekend
205 reviews
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The staff are always first class and…
The staff are always first class and today was no exception Sandra and Matty. Both made every effort to answer questions and provided an excellent service and outcome. Thank you
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Hartlepool
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, answered all my questions, and made recommendations. Had a complex set up with multiple phones/ accounts that had no access to, sorted the problem swiftly. Thank you Melissa!
22 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sandra was absolutely brilliant
Sandra was absolutely brilliant. Didn't think I was going to get this deal approved but thanks to this young lady it is and I'm saying money. Well done.
19 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Robin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Been into store today was served by…
Been into store today was served by Ryan and Melissa. They could not do enough for me they sorted a very complex problem that I had with ease. They really do bend over backwards to help. This is why I’ve been with vodaphone for many years and I would not change.
17 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Freindly staff
Freindly staff, they couldn't be more helpful. Quick service with plenty of options to choose from
16 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Danielle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service - Ryan spent lots of time ensuring I understood everything I was committing to. Ryan also made me and my dad feel very welcome. Would definitely recommend Ryan at Vodafone for your phone sales. Also I felt Ryan had a great wealth of knowledge and showed passion about his job.
15 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a problem with my iPhone
Had a problem with my iPhone. After a couple of visits to this Vodafone shop my issue was finally sorted. Big shout out to Melissa and the manager for their assistance.
12 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Alison,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Melissa and the manager.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Topping up
Visited this store today and spoke to Sandra. I am a self confessed techno phobe. Excellent customer service from Sandra with her explanation about topping up a pay as you go phone.
I will be visiting again when I need broadband.
12 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sandra Hartlepool
Sandra was extremely helpful and managed to sort us out with a fantastic new phone and deal. Thanks very much Sandra at Hartlepool!
12 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Rebekah,
Thanks for the lovely review and fantastic support for Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Whole process was quick and efficient
Whole process was quick and efficient
11 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Ryan been seeing…
Brilliant service from Ryan been seeing him for years and always had great service
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Gillian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lost data
Lost all data on phone, Sandra found everything and downloaded onto new phone, went out of her way to help nothing was a trouble for her
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Ryan in hartlepool…
Amazing service from Ryan in hartlepool sortin my sim out
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Roy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a good experience with chloe…
I had a good experience with chloe today sorting out my broadband and fone plan today very satisfied with my deal thank you.
5 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Massive thank you to Chloe for setting…
Massive thank you to Chloe for setting up my new phone
4 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Mary,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just saw ryan very polite guy made us…
Just saw ryan very polite guy made us laugh
Went through everythink with me to do with the phone amazing guy
1 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Bonez,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ryan sorting my…
Great service from Ryan sorting my upgrade out 5star
25 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Chloe,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Calm, relaxed and helped with every information needed
Elizabeth was very helpful
25 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Paramole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
excellent service from chole very…
excellent service from chole very helpful and smiley
21 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey V,
Thanks for the lovely review and fantastic support for chole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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