Vodafone UK - Hemel Hempstead Reviews 

334
•
TrustScore 5 uit 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB

•

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Beoordeeld met 5 van de 5 sterren

Hayden was amazing . Explained everything and helped me out in all aspects . I am partially blind and he went an extra mile to make notes on my hike going forward. Good luck Hayden. Prasad Thewarappe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited hemel store today . Hayden dealt with my queries and I must say that he is a very competent and friendly person and I'm very happy with the service given

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

334 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(334)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hayden was amazing and very helpful.

Hayden was amazing and very helpful.

11 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sunny was helpful and talked me through…

Sunny was helpful and talked me through all the options with my various contracts

10 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Haydn was very helpful today!

Haydn was very helpful today!

10 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Jamie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Insta at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden is an excellent Guy

Hayden is an excellent Guy. Awesome experience and he sorted my issues with out any delay. Great sort to visit

10 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Idris,

Thanks for the lovely review and fantastic support for Hayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Bad customer service

One of your sales advisors, was next to useless. He was pushing high prices on and was patronising

4 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harden was great and very helpful

Harden was great and very helpful
Great guy worth his weight in gold

30 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alina was absolutely amazing

Alina was absolutely amazing! She provided such a wonderful and pleasant customer service experience from start to finish. She was attentive, friendly, and made everything so easy. Truly one of the best customer service experiences I’ve had—thank you, Alina!

29 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey Dr. Mohamed,

Thanks for the lovely review and fantastic support for Alina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Beoordeeld met 5 van de 5 sterren

Everything explained in deatails all…

Everything explained in deatails all round nice guy 👍🏻 Hayden from Hemelhempstead Voda phone was extremely helpful 10/10👌

27 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey Thomas,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harden was super polite and attentive

Harden was super polite and attentive. He worked hard to get us the right deal. And a really nice guy!

23 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden the babe

Hayden was very helpful and dealt with my query quickly and efficiently.
He supported me through setting up a new account so I can access my broadband details. He also advised me on best broadband/ mobile phone plans to suite my needs. Thank you Hayden

22 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden just did a great job helping me

Hayden just did a great job helping me. Happy to be Vodafone customer, many thanks!

22 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden was very helpful with my phone…

Hayden was very helpful with my phone issue

19 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful clearly explained…

Really helpful clearly explained everything great customer service

16 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you found our service helpful and clear. We appreciate your feedback regarding the great customer service you experienced. Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden served me over the last 2 visits…

Hayden served me over the last 2 visits and showed and excellent customer service and explained everything clearly and was checking on every aspect of giving me the right options .
He was quick and precise and got everything sorted very quickly. A manager for the future .

14 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Craig,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alina was fantastic

Alina was fantastic. Great customer service as usual

14 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Darren,

Thanks for the lovely review and fantastic support for Alina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden was very helpful

Hayden was very helpful, in setting up a new contract and explaining everything clearly. Polite, extremely friendly service. Easy process. Glad I walked in by accident!

11 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Clare,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great easy service by Hayden to sort a new contract for us

10 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Sallydelyth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William was great from the beginning …

William was great from first greeting to sorting out to seeing me off

10 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Craig,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at
vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden was Very professional and made…

Hayden was Very professional and made experience easy

10 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey there,

Thanks for the lovely review and fantastic support for Hayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harden was patience and knowledgeable…

Harden was patience and knowledgeable and helpful with my issue

7 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Rowena, ​

Thanks for the lovely review and fantastic support for Harden. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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