Vodafone UK - Hemel Hempstead Reviews 

335
•
TrustScore 5 uit 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB

•

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Beoordeeld met 5 van de 5 sterren

Hayden was amazing . Explained everything and helped me out in all aspects . I am partially blind and he went an extra mile to make notes on my hike going forward. Good luck Hayden. Prasad Thewarappe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited hemel store today . Hayden dealt with my queries and I must say that he is a very competent and friendly person and I'm very happy with the service given

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

335 reviews

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4,9

Alle reviews

(335)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Harden was patience and knowledgeable…

Harden was patience and knowledgeable and helpful with my issue

7 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Rowena, ​

Thanks for the lovely review and fantastic support for Harden. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely professional

Extremely professional, knowledgable and friendly

3 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey Anton,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from the VODAFONE…

Excellent service from the VODAFONE member Mehdi he made my day

1 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Peter,

Thanks for the lovely review and fantastic support for Mehdi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden the goat…

Hayden helped me out absolutely brilliantly. Made what can be a laborious experience really easy. Really nice personality and a pleasure to be served by him. Thanks Hayden

30 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey Gareth,

Thanks for the lovely review and fantastic support for Hayden.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alina is very helpful as always.

Alina is very helpful as always.

23 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey Rexhep,

Thanks for the lovely review and fantastic support for Alina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Got an excellent service from Mehdi…

Got an excellent service from Mehdi today at the Vodafone Hemel Hempstead fantastic service as usual good for them

22 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mehdi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Haydon very helpful today very happy…

Haydon very helpful today very happy whith his service

18 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey Magie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy Customer

Hayden was extremely helpful instore. He assisted with a new broadband connection and helped with a change of ownership too!

7 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service .Hayden gave us excellent service.

4 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Yagmur,

Thanks for the lovely review and fantastic support for Hayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The Gentleman

The Gentleman, given name Mehdi was very very easy to talk to and made me feel at ease from the moment I walked over the Door threshold, he was like a good brother ,receptive and very professional ,what a Guy wow If only all sales technicians were like Mehdi ,he gave me his time and has mentored me like a Guru ,I'm walking out of this Establishment with a spring in my step, almost floating out of here

4 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey John,
Thanks for the lovely review and fantastic support for Mehdi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William from Hemel store was amazing

William from Hemel store was amazing. He took me through my new sim-only contract in full detail, covering all pro-rata billing and price inflation rises. I will definitely be recommending him to all my friends! A true asset to Vodafone and the Hemel store.

2 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Hey Anusha,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden was excellent

Hayden was excellent, he was extremely helpful and I would give him 10 out of 10

1 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Tim ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Hayden—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very pleased with Alina’s work

Very pleased with Alina’s work. Real gem. I’ve got a few device plans with Vodafone and for every single one of them she went above and beyond to find the best deal for me.

16 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Hristiyan,

Thanks for the lovely review and fantastic support for Alina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alina is Amazing

Alina is Amazing. She deserves all the coffee in the entire world.

12 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Mehdi, ​

Thanks for the lovely review and fantastic support for Alina. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very good good good

very good good good

11 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Lexie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sunny was super friendly and…

Sunny was super friendly and professional.

9 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you found our agent Sunny to be friendly and professional.

Thank you for your positive feedback,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Alina behaviour wasn’t good to be…

Alina behaviour wasn’t good to be honest please improve

9 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Aj yt,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent advice and service from…

Excellent advice and service from Hayden and Sunny at the Hemel Hempstead store, I came to store today to set up a sim card with data, and have set up both sim and Internet at home, saving me money on current provider. Friendly proffesional service. Would highly recommend

6 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Debbie, we are pleased to hear about your fantastic experience. It's great to hear Sunny and Hayden were helpful, saved you some money and delivered an excellent service. Thank you for your 5 star feedback. Welcome to Vodafone.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very kind and friendly and helpful

Very kind and friendly and helpful, would recommend hayden

2 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Martin,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful swift service by Hayden

1 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Dawn, ​

Thanks for the lovely review and fantastic support for Hayden. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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