Vodafone UK - Kirkcaldy Reviews 

470
•
TrustScore 5 uit 5

5,0

Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB

•

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Beoordeeld met 5 van de 5 sterren

I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found Danielle to be very helpful with helping me with my new mobile phone. The whole interection was Very positive I would seek her out Again. A great service from a great girl Many thanks... Toon meer

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Bedrijfsgegevens


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  • Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

470 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(470)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I always get excellent service fron…

I always get excellent service fron Ashleigh and all the staff at my local shop. I got a new phone and deal and she saved me a lot of money. I always recommend Vodafone.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Jacqueline,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was great today

Gary was great today. Used this store many times and always try and get him as he has always treated me very well and explains things perfectly for me. Recommended

5 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Robert,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff were efficient and effective 12/10

They couldn't have helped me any more than they did. Excellent service.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Jan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really great

Really great, happy and friendly staff. Resolved my issue with ease and I’m looking forward to taking delivery of my new iPad next week hopefully. Very knowledgeable, a big thumbs up!

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Scott,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The service was great staff where…

The service was great staff where friendly and gave helpful advice and information

28 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Kyle,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Terrie in Kirkcaldy branch!

Terrie was super helpful and went above and beyond helping my friend get a new phone.He struggles with technology and talking to people on phone so she was great sorting previous network provider.I have recently been in St Andrews branch helping an elderly friend with similar and apart from guy called Aaron,they weren't great.

25 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Deas,

Thanks for the lovely review and fantastic support for Terrie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Terrie is very helpful

Terrie is very helpful. I switched my mobile number and got the fibre done. The whole process went very smoothly. I was informed of all the costs and answered my questions.

25 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Igor,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Terrie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, staff are very helpful, always on hand to help

22 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Robert,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ashleigh and Gary were amazing

Ashleigh and Gary were amazing. Used this store many times and they are always so good. Wouldn't change from Vodafone!

16 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Jane,

Thanks for the lovely review and fantastic support for Ashleigh and Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was excellent throughout the whole…

Gary was excellent throughout the whole transaction. He demonstrated honesty, professionalism, and genuine helpfulness at every stage.

15 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Jof R, ​

Thanks for the lovely review and fantastic support for Gary. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas was super helpful getting me a…

Thomas was super helpful getting me a new sim contract for my phone today. He also gave me prices for my home broadband as I’m considering moving over.

15 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Store always very helpful and great…

Store always very helpful and great with customers.

12 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Janis,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Renewal for sim was coming up

Renewal for sim was coming up. Served by Gary who done the renewal in minutes. Great service. Thank you

8 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Bert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Terri was fantastic!!

Terri was fantastic!!! 5 star customer service and so knowledgeable about the products and services on offer!! Terrie guided me through the whole process with ease, which was amazing as my phone and tech knowledge isn’t great. I will definitely go back to Terrie for my next phone!! Excited for my new phone!!

7 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Lesley,
 
Thanks for the lovely review and fantastic support for Terri.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was very helpfull

Gary was very helpfull, telling me what would ne right for me..really cheerfull, nothing was too much trouble for him, loads of advice

7 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Wendy,
 
Thanks for the lovely review and fantastic support for Gary.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Extremely patient in assisting sorting new phone

5 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Brian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

fab as always

fab as always, very helpful

5 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hi Colin,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent first class experience

Excellent first class experience. The staff were so friendly and welcoming. Will definitely be back.

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Nigel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent first class service

Excellent first class service. The staff were more than helpful, couldn't do enough for me.

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great team and great customer service

Gary gave me a great customer service. Very friendly environment and it's good to see Tam and Ashleigh still here. They gave me great help too, last year.
Thank you!

23 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Silvana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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