Vodafone UK - Kirkcaldy Reviews 

471
•
TrustScore 5 uit 5

5,0

Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB

•

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Beoordeeld met 5 van de 5 sterren

I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Audrey and Gary at the Kirkcaldy store were extremely helpful with activating my new sim card. I had enquired about an unlimited call, texts and data plan and they found one straight away with no prob... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

471 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(471)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great team and great customer service

Gary gave me a great customer service. Very friendly environment and it's good to see Tam and Ashleigh still here. They gave me great help too, last year.
Thank you!

23 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Silvana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff

19 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Gordon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff are very helpful so pleased…

The staff are very helpful so pleased to help with any problems

12 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Bob,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and friendly staff

Great service and friendly staff

11 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Audrey was really helpful and competent…

Audrey was really helpful and competent and managed to sort my phone problem in no time!

2 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Wilma,

Thanks for the lovely review and fantastic support for Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New contract!

Really helpful and informed assistants

1 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Audrey was fab today

Audrey was fab today. Gave me plenty info and was very polite and attentive. Would definitely come back

21 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Poppy,

Thanks for the lovely review and fantastic support for Audrey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Moved over from Tesco Mobile and Gary…

Moved over from Tesco Mobile and Gary guided us the whole way and gave us excellent service and advice. Recommend store.

19 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Welcome to the Vodafone network! If you ever need anything, just reach our to our team on Facebook or Instagram.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

THOMAS

Just had the best customer service from Thomas , not only was he patient as I was a nightmare as haven’t a clue with phones or technology? He went above the duty and fixed a major problem with my current line, and I now can say I am a vodaphone customer.

Thomas even worked through his lunch break to go above and beyond his duty.

I can say I will definitely return to Vodaphone Kirkcaldy as all members of staff have been super patient and professional.

17 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hi. We appreciate you taking the time to share your experience. We're happy to hear that you received excellent support and patience. We're glad that the team was able to resolve your issue. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very welcoming staff

Very welcoming staff, kind and funny as always and helped us get new watch contracts

15 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was a very pleasant man and very…

Gary was a very pleasant man and very efficient in his work. Thank you.

11 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff very pleasant and helpful

Staff very pleasant and helpful. Had issues ordering online but they soon sorted it out. Good craic aswell. Definitely recommended.

7 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hi. We're so glad to hear that our staff were able to help you with your online order and that you had a good experience. We appreciate you recommending us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Gary and Terrie

Thank you Gary and Terrie. Phone was playing up and the guys are always so patient with me. Amazing service.

6 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service as usual

5 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Terrie is fantastic

Terrie is fantastic, got my daughter's new monthly SIM plan sorted out ☺️

3 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hi. We're happy to hear that the new monthly SIM plan for your daughter was sorted out successfully. We appreciate you taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great

Great help and save me money on my monthly bill thanks gary and the lady's today

1 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hi. We're happy to hear that we could assist you and reduce your monthly bill. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas was fantastic.very patient.

29 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hi. We're happy to hear that you had a fantastic experience. We appreciate you mentioning their patience. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service with a smile

Fantastic service with a smile ! What more could you ask for.

24 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was so helpful today

Gary was so helpful today. I wasn't going to upgrade my phone but after speaking with him it made so much more sense to do it. Staff are very knowledgeable and nothing is too much trouble. Recommended

23 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Audrey and Gary…

Great service from Audrey and Gary today. I have used this shop for years and they are always so patient and kind.

22 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

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