Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie2 Station Approach, NW1 5LD Baker Street, GB
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Lees wat reviewers zeggen
Amazing experience I had a reduction Made me very happy Thanks a lot for the help - it made it very convenient
Bedrijf heeft geantwoord
My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Toon meer
Bedrijf heeft geantwoord
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - London Baker Street
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
2 Station Approach, NW1 5LD, Baker Street, Verenigd Koninkrijk
4,8
Uitstekend
99 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Deeply disappointed with Vodafone
I am deeply disappointed with Vodafone. A simple mistake by a shop vendor has spiralled into a complex nightmare, spawning two accounts from one order. Despite spending hours on the phone attempting to resolve this, I've faced nothing but inefficiency and unresponsiveness. Their inability to fix this glaring issue has been a frustrating experience. I urge everyone to scrutinize their transactions closely at the shop and ensure everything is correct before leaving. Think twice before choosing Vodafone and/or this shop.
Remark: Following Vodafone's response, just FYI, I spent 2 hours on the phone with you, so I'm not sure how contacting your Facebook support would help. You have my account/email, so please don't hesitate to solve the issue and/or contact me.
7 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi there,
I am sorry to hear of the issue you've faced after visiting one of our stores. So we can look into this and assist you, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jasdeep was very helpful and a great…
Jasdeep was very helpful and a great communicator.
8 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi David,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Quickly solved fulfilled my requests
21 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi Alex. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptionally patient tech advisor
12 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi Gloria. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jasdeep from baker St 👌🏽
Jasdeep from baker st provided exceptional service today so much so that I would return.
He was incredibly kind and patient and was able to explain something that I initially thought would be very complicated.
27 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi Haleema,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
All perfect from start to the end🙂
All perfect from start to the end🙂
Many thanks
19 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a service
What a service! Aj just fixed a tough situation that I got. Amazing customer service
3 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hey Federico,
Thanks for letting us know what an amazing job AJ did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jasderp is incredibly helpful excellent service and…
Jasderp is incredibly friendly, helpful and patient.
2 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi Denise. Thank you for your review for Jasderp. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I do not believe that Vodafone's…
I do not believe that Vodafone's percentages have changed so quick 5 Starr was around 3% now suddenly shows a big change to 31% after about a week and 1 Star was around 90% now jumped to 64%. This is not true when I keep seeing very bad reports all the time about Vodafone.
28 juni 2023
Review zonder uitnodiging
AJ was an incredible help and an…
AJ was an incredible help and an absolute joy to work with.
15 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi Defne,
Thank you for your review for AJ. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
All the best,
Vodafone Social Media team
Antwoord van Vodafone UK - London Baker Street
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jardeep helped with great customer service
Jardeep helped me today with my 2 upgrades, provided the best advice, sorted refunds and number transfer. I am very satisfied with great customer service and the fact that I got everything I need sorted in one go and in one place
Will come back to this store again
7 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Company very nice and good vibes !
12 mei 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hey Arsene,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - London Baker Street
Hey Elettra,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The best men from Vodafone
12 mei 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hey Stefi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The sales assistant was brilliant
The sales assistant was brilliant. Polite, courteous, listened to my needs and came up with a great deal. Not 5 stars due to slowness of the system, which is not the sales assistant’s fault.
15 april 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi Simona,
Thanks for your review and feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Daanish was super helpful and…
Daanish was super helpful and informative during we transferred our account to our business account and he made the best offers to us.
The Baker St Branch is the best branch I’ve been in UK🙏
Great Team!
6 april 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hey Bocan. Thank you for your review for Daanish in our Baker Street store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The Baker Street team helped me…
The Baker Street team helped me massively. They are a very professional and dedicated team.
5 april 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hi Lika,
This is great to hear. Thanks for the lovely review. I have passed your feedback onto the Baker Street team directly.
Thanks again,
Vodafone Social Media Team
Very good customer service and very…
Very good customer service and very helpful and a great deal for my iPhone 14 Pro Max
Thank you
3 april 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - London Baker Street
Hey Aleta. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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