Vodafone UK - Metro Centre Experience Reviews 

463
TrustScore 5 uit 5

4,9

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


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Beoordeeld met 5 van de 5 sterren

Seen by both Lorna and Courtney on two separate occasions when changing my broadband provider. Both answered my multitude of questions and carried out the changeover without any issues. So far my expe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to apple to be told nothing they can do came to Vodafone and seen Neil and he sorted the issue straight away very knowledgeable and friendly will use this branch in future

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

met by Dan and Sorted by Harry x a lovely friendly welcome and no waiting then passed to Lovely young pleasant helpful Harry who explained everything in simple terms and extremely helpful . he did... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Metro Centre Experience

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

463 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(463)

42.313 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Went to apple to be told nothing they…

Went to apple to be told nothing they can do came to Vodafone and seen Neil and he sorted the issue straight away very knowledgeable and friendly will use this branch in future

27 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hi Liam, thank you so much for your wonderful review and the amazing support you’ve shown for Neil, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Broadband Change

Seen by both Lorna and Courtney on two separate occasions when changing my broadband provider. Both answered my multitude of questions and carried out the changeover without any issues. So far my experience of Vodafone Metro Centre has been a positive one.

27 juli 2026
Review zonder uitnodiging
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Hey Colin,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lorna and Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amy was super helpful and fast

Amy was super helpful and as fast as she could to change over 3 phones - thanks

26 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly understanding service for…

Friendly understanding service for someone who is a techno faub
Thank you so much Amy and Courtney

24 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Metro Centre Experience

Antwoord van Vodafone UK - Metro Centre Experience

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Amy and Courtney…

Great service from Amy and Courtney today

24 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Gareth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely spot on bloke couldn’t not…

Absolutely spot on bloke couldn’t not fault 100% attention

23 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie and Diana were very helpful

16 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Angela,

Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Edvard was super helpful and friendly1…

Edvard was super helpful and friendly1 great experience

15 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Alex,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was amazing

Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just quick answers to our many questions. She is an asset to Vodafone 5*

14 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vinny was friendly

Vinny was friendly, explaining everything no unnecessary jargon. Fantastic customer service

12 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

What a lovely man

What a lovely man, explained everything clearly. Quick and easy process. Friendly and polite. Would highly recommend Vinay.

11 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Gillian,

Thanks for the lovely review and fantastic support for Vinay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Advisor called Vinney was absolutely…

Advisor called Vinney was absolutely fantastic, very polite and professional, couldn’t have been better

10 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was very helpful and good at her…

Katie was very helpful and good at her job and sorted major problem very efficently.

9 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Metro Centre Experience

Antwoord van Vodafone UK - Metro Centre Experience

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was brilliant

Katie was brilliant . She sorted my problem out very well and she was very pleasant. Thank you so very much.

9 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Susan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Courtney was very accommodating

Courtney was very accommodating, polite, and provided all information clearly. Staff were polite when first entered the store. The process was seamless.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Alisdair,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie

Katie, has been brilliant, she gave great advice and an excellent customer experience, we are very very happy customers, we couldn't recommend Vodafone enough, thank you Katie

6 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Neil was very helpful, reviewed all 3 lines on our contract and saved us a nice bit of money :)

4 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Fiona,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Metrocentre shop Katie

Went to the Metrocentre shop with my daughter for her phone & ended up coming home with a cheaper broadband & monthly phone payment. Katie was really helpful, thank you!

4 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Metro Centre Experience

Antwoord van Vodafone UK - Metro Centre Experience

Hey Claire,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie at the Metrocentre shop

Katie at the Metrocentre shop was really helpful! Got me a great deal & super friendly will definitely be back if I need anything else!

4 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience


Hey Miss D,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was extremely knowledgeable

Katie was extremely knowledgeable, helped me choose which contract, explained all benefits from all the contracts on offer. Extremely happy, would recommend Vodaphone to anyone - go see Katie

4 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Metro Centre Experience

Antwoord van Vodafone UK - Metro Centre Experience

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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