On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Lees wat reviewers zeggen
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Toon meer
Bedrijf heeft geantwoord
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Toon meer
Bedrijf heeft geantwoord
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Metro Centre Experience
Geschreven door het bedrijf
Contactgegevens
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Verenigd Koninkrijk
5,0
Uitstekend
512 reviews
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Store staff polite friendly and…
Store staff polite friendly and knowledgeable
1 september 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jonathan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
camd into vodafone today and spoke to…
camd into vodafone today and spoke to Katie.she was very helpful with our upgrade.
1 september 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Helen,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil at the Metrocentre
Neil at the Metrocentre branch gave me an excellent trade in deal on the Pixel 11 Pro. Thanks for the help Neil!
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jonny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really great service
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Poppy,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. All options explained well by Vinnie.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Viney was great took the time to show…
Viney was great took the time to show me everything and took the time to explain the paperwork
100% happy
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
"Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
The young lady called Katie who…
The young lady called Katie who attended me was very helpful and sorted out my problems using the iPhone
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Barry,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Katie provides all the information I needed. She’s the best.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Arwen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie is the best
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vinnie was very helpful
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Margaret,
Thanks for the lovely review and fantastic support for Vinnie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
First class service
I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
"Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great service from Neil
31 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful to my queries thanks to…
Very helpful to my queries thanks to Niel ...top guy ...thankyou will definitely recommend this store 5⭐
14 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Lynne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Niel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil is great!
Went to upgrade my phone today. Neil was really friendly and helpful. Explained everything and gave me all the options available. Very happy with the service I received.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Caroline,
Thanks for the lovely review and fantastic support for Neil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil was great and saved me money
26 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jacqui,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous service from Courtney
Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
25 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney took my challenge today to lower my monthly costs.
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing my monthly data usage. She was very pleasant and helpful.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Gillian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fabulous experience.
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone.
I have been with Vodafone for over 20 years and cannot see that changing any time soon.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Great customer service as always. I told Courtney what I wanted to sort today and she went straight through the process really quickly and kept me in the loop as she did it. Everything explained perfectly. Fantastic.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Hampton,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
19 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
"Hey Ailsa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
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