On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Toon meer
Bedrijf heeft geantwoord
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Toon meer
Bedrijf heeft geantwoord
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Metro Centre Experience
Geschreven door het bedrijf
Contactgegevens
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Verenigd Koninkrijk
5,0
Uitstekend
518 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Harry is a superstar!
I had an amazing experience at Vodafone thanks to Harry. From the moment I walked into the store, his communication was excellent and he made everything easy to understand. He was professional, friendly, patient, and genuinely cared about helping me find the best solution.
Harry really brings the quality of the store up with his outstanding customer service and positive attitude. He went above and beyond to make sure I was happy, and it’s clear he takes pride in what he does. Customer service like this is hard to find, and Harry is a real credit to Vodafone. Highly recommend!
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Emily,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry was amazing in store and has…
Harry was amazing in store and has solved my mamas query and upgrade out perfect the store standards and amazing store quality
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Harry was very helpful and patient
Harry was very helpful and patient. Explained everything so that I understood what I was paying for. Thank you Harry.
13 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jean,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were warmly greeted with an…
We were warmly greeted with an excitement of us getting an upgrade on a IPhone 17 Pro. Service was outstanding along with a Fab deal, Thankyou Courtney
11 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Janice,
Thanks for the lovely review and fantastic support for Agent_name.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service excellent in the metro…
Customer service excellent in the metro centre by dan. He was very knowledgble and so helpful i am in my 60s and sometimes not to good at tech. I am very very happy with the customer service i received from dan thankyou
11 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Harry from the Metro Centre branch…
Harry from the Metro Centre branch today was very helpful. Lovely and polite and got us a good deal.
9 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service with Harrison
Excellent service with Harrison. Money saved.
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey AG,
Thanks for the lovely review and fantastic support for Harrison.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was really helpful in getting me…
Harry was really helpful in getting me a great new deal after I initially only went into the store to browse.
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Paul,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Neil at Metrocentre
Spoke to Neil at Metrocentre. Excellent service and very knowledgeable. Highly recommend
1 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey David,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were very well serviced by a young…
We were very well serviced by a young man called Harry.
Polite, courteous , friendly and helpful.
29 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Harrison from Vodaphone was really…
Harrison from Vodaphone was really helpful and professional. Everything explained.
29 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Neil was amazing very professional…
Neil was amazing very professional worked through all options and found the one that worked best. Best customer service i have recieved in any time upgrading phones or sims
28 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jonathan,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic Customer Services Went to Vodafone to renew our broadband…
Went to Vodafone to renew our broadband account. Courtney was fantastic, professional and very engaging. We left as happy customers with faster broadband and a cheaper deal. Thank you Courtney excellent customer services.
27 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Julia,
Thanks for the lovely review and the fantastic support you’ve shown for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Smooth visit and knowledgeable staff.
Neil was very helpful and knew the products very well. Went through all the options and worked out the best deal for what we needed. Thank you 😊
26 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Joanne,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very effective and quick service by…
Very effective and quick service by Harry, very helpful.
26 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ash,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry has been very helpful today…
Harry has been very helpful today getting me a great deal on a new SIM and advised on a new phone when it's due for an upgrade, saving me money.
26 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Harry.
24 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Matthew,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil was fantastic today.
Neil was fantastic today he listened to what was important to me and gave me some great help and gave me some great discounts 10 out of 10
22 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney was great very patient and …
Courtney was great very patient and understanding. Thank you Courtney
22 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Neil was absolutely amazing talked me…
Neil was absolutely amazing talked me through all my options and found me a great deal very helpful and friendly thank you Neil
18 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Marie,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.