Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie85 Northbrook Street, RG14 1AE Newbury, GB
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Lees wat reviewers zeggen
Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Toon meer
Bedrijf heeft geantwoord
Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Toon meer
Bedrijf heeft geantwoord
Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Newbury Northbrook
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
85 Northbrook Street, RG14 1AE, Newbury, Verenigd Koninkrijk
4,7
Uitstekend
374 reviews
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Antwoord van Vodafone UK - Newbury Northbrook
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Helpful throughout and continued to…
Helpful throughout and continued to serve with a smile.
21 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Absolutely fantastic service from Will …
Absolutely fantastic service from Vodafone Newbury store - Will was helpful, polite, engaging and made me feel like he wanted to make sure I was on the most suitable contracts for my family. Thank you
19 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Andrei was excellent so helpful
Andrei was excellent so helpful
8 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Sharon,
Thanks for the lovely review and fantastic support for Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Selena and she did an amazing…
Served by Selena and she did an amazing job, highly recommend
8 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Andy,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Selena and ash were very helpful
8 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Daisy,
Thanks for the lovely review and fantastic support for Selena and Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Selena was very helpful
Selena was very helpful, good knowledgeable and a great accent to your store
7 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Andrei was fantastic with helping me
Andrei was fantastic with helping me. I came in just to check some information on my account, and I left with a cheaper deal on my broadband and an insane deal for a new phone. Andrei helped me trade in my old phone and sorted everything out for me with my new one. Top tier service without being too pushy. Definitely will come back again!!!
4 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
We appreciate you sharing your experience and for the fantastic support. We're happy to hear that you received great service and a deal that met your needs.
Thanks,
Vodafone Social Media Team
Excellent customer service given by…
Excellent customer service given by Joshua in the newbury branch. Explained everything I needed to know. I got a new phone and great deal in 15 minutes. Perfect!
31 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Stay away from Vodafone broadband
Stay away from Vodafone broadband. We went with them because they were cheap and we've had endless problems with the signal and ping latency issues. When you phone...they fix it temporarily after an hour on the phone. Then a few weeks later back to bad signal. I cannot wait to leave Vodafone!
26 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Kyle,
We sincerely apologize for the inconvenience caused by the signal and service issues. That’s definitely not the experience we want for you, and we’re here to make it right. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Kyra at the Newbury store was extremely…
Kyra at the Newbury store was extremely understanding, helpful and patient with setting my husband and I up with identical 16e I-phones.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Andrei was absolutely amazing
Andrei was absolutely amazing, really helpful and polite. Thank you very much 😊
16 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Jill,
Thanks for the lovely review and fantastic support for Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer care
Great customer care, Selena looked after us very well.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Newbury Northbrook
Hey Ellen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was extremely polite
Andrew was extremely polite, friendly and helpful. He made everything easy for me.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Karny,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selena was fab
Selena was fab! So professional efficient and friendly! Helped us to change over our broadband to Vodafone!
13 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kyra was incredible
Kyra was incredible, I was having issues with setting up broadband and she nailed it. Had a lovely conversation and seems like a lovely normal human
11 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Sean,
Thanks for the lovely review and fantastic support for Kyra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selina was Lovely efficient and…
Selina was Lovely efficient and incredibly helpful
4 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Trudy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selena was most helpful and solved a…
Selena was most helpful and solved a serious problem with minimum fuss.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Stephen,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Femi was really helpful and saved me so…
Femi was really helpful and saved me so much time
2 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hi there,
Thanks for the lovely review and fantastic support for Femi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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