Vodafone UK - Pontefract Reviews 

163
•
TrustScore 5 uit 5

4,9

9 Market Place, WF8 1AG Pontefract, GB

•

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Beoordeeld met 5 van de 5 sterren

Julia spoke through all options with me and made me aware of all options which i appreciated. She was very helpful and answered any questions i had. Would recommend Vodafone Pontefract.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My husband and I are both 72 Today I got a new phone and went into vodaphone in pontefract They are so lovely and friendly and this lovely girl helped us transfer everything All the staff w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently visited the Vodafone store in Pontefract to fix my wife’s phone, and we were blown away by the incredible customer service. Right from the moment we walked in, the team made us feel so we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 9 Market Place, WF8 1AG, Pontefract, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(163)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Marc from the Vodafone store in…

Marc from the Vodafone store in pontefract was really helpful getting me and my wife a new phone and even getting them set up so we didn't have to do anything, very happy.

1 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Graham,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Julia looked after us impeccably

Julia looked after us impeccably, outstanding service. She went further to get us the best deals and advice! Would highly recommend!

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Pontefract

Hey Heather,
Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Julia at the Pontefract branch was very…

Julia at the Pontefract branch was very helpful and accommodating. She helped get me a very good deal which suits my requirements.

29 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Pontefract

Hey Mark,

Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, professional, knowledgeable and helpful

29 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Samantha,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lesley was a very helpful lady today…

Lesley was a very helpful lady today she was amazing and explained everything to us and how we could get a tablet as well as helping us upgrade our sim contract to a device and sim contract

12 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Pontefract

Hey Paul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Been with this company years and they…

Been with this company years and they still brilliant at what do julia excellent

7 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Kevin
 

This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Called in shop didn't wait long to get…

Called in shop didn't wait long to get served .Lovely lady dealing with me called Julia .Very pleasant & with the deal I've got

7 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Karen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jacob at the Pontefract branch was…

Jacob at the Pontefract branch was amazing - knowledgable funny and personable. I honestly could not have asked for better service!

He said he was in training but you wouldn’t have believed it! He gave me a better deal by 50% than what I have been paying! Just a great guy…. GIVE HIM A RAISE TRACEE

10 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Pontefract

We're happy to hear that you had such a positive experience!

We appreciate you taking the time to share your feedback,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff at Vodafone pontefract were…

Staff at Vodafone pontefract were really helpful, thanks

7 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hi Daniel.

We're happy to hear that our agents were helpful during your store visit.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jacob and lulia and Daniel

Jacob and lulia and Daniel
Where very helpful in store today
Thanks again

6 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hi William, we are pleased to hear about your fantastic experience. It's great to hear Jacob, Daniel and Iulia were helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a problem with my phones network…

I had a problem with my phones network connection for 3 weeks. Phone calls to vodafone didn't solve the issue, so I went to pontefract voda shop. Lesley followed every procedure till she reached the conclusion that only a deep reset by voda technicians would put the phone back on the network. It could have taken 72 hours with no mobile phone, but it had to be done! It actually took around 2 hours and my phone was receiving texts and calls were clear and no longer cutting connection or going dumb.
A previous 'network issue' had been solved but my phone number was 'forgotten' by the machine.
Im SO Grateful for all the help over the period I was having problems, but Lesley is the Jewel In Vodafones Crown, and staff members like her are the reason why I've stayed with Vodafone for 26 years.
Lesley is a star 🌟 I want her Great contribution recognised by the company. LESLEY cut No Corners, (other advisors fobbed me off) She kept pushing till she solved the issue once and for all. Staff members like her MAKE companies! Please recognise this!

17 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Recommend the team at Pontefract

We needed help and advice on changing our Wifi and landline package because of how much we were being charged by our current provider.

I cannot praise Julia - store manager of Pontefract enough. She has saved us hundreds of pounds. Taking so much time and care to make sure all our needs were being covered and we were not paying for something we would not use. She was helpful, patient and not at all pushy.
I would recommend anyone who's bills have gone up with their existing company to check out what Vodaphone has to offer. Thank you to Julia and the team at Pontefract

8 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Ann,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Julia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from the staff at…

Great service from the staff at pontefract, really happy with my new phone

8 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Steven,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgraded to a new phone and Julie was…

Upgraded to a new phone and Julie was amazing as I’m not very technical. Made it really easy, clear and very efficient

5 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Christine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Julie sorted me out with a new phone

Julie sorted me out with a new phone, great chat x

5 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Jeremy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc was really great

Marc was really great. Love my new phone and got all my data transferred. Very pleased

3 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you to the staff at Pontefract

Thank you to the staff at Pontefract, really happy with my new Samsung. Brilliant service.

3 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc and Lesley from Vodafone…

Marc and Lesley from Vodafone pontefract were very helpful and friendly! Would recommend

23 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Janet,

Thanks for the lovely review and fantastic support for Marc and Lesley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc was great,transferred all my data

Marc was great,transferred all my data. Very happy with the service

11 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc was very helpful and made the…

Marc was very helpful and made the process of getting a new phone really easy! Top marks for Vodafone Pontefract

11 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Michael,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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