Julia spoke through all options with me and made me aware of all options which i appreciated. She was very helpful and answered any questions i had. Would recommend Vodafone Pontefract.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie9 Market Place, WF8 1AG Pontefract, GB
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Lees wat reviewers zeggen
My husband and I are both 72 Today I got a new phone and went into vodaphone in pontefract They are so lovely and friendly and this lovely girl helped us transfer everything All the staff w... Toon meer
Bedrijf heeft geantwoord
I recently visited the Vodafone store in Pontefract to fix my wife’s phone, and we were blown away by the incredible customer service. Right from the moment we walked in, the team made us feel so we... Toon meer
Bedrijf heeft geantwoord
Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Pontefract
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
9 Market Place, WF8 1AG, Pontefract, Verenigd Koninkrijk
4,9
Uitstekend
163 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Marc from pontefract made everything so…
Marc from pontefract made everything so easy and simple, highly recommend
7 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hey Shirley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade gone wrong
Very disappointed to be honest. Me and my husband have been customers for years now and upgraded our phone plan to the newer iPhones. I managed to get mine but my husband has been waiting 10 days with no updates as it says awaiting stock? For a black iPhone 15! Makes no sense if they have one in pink I’m sure you have one in black. We have been into store to complain and was told someone would call me within 24 hours which they didn’t! Also been on live chat 4-5 times. I bet new customers get things straight away though. Order number is WEB-0001000044284878
15 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Madison,
We're sorry to hear your husband hasn't received his phone yet. So that we can find out what's happening with his order, please ask him to message us on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Juile was very helpful and…
Juile was very helpful and knowledgeable got 3 phones sorted
15 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Kelly,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful staff
15 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Donna,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good friendly and helpful staff
Good friendly and helpful staff
15 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Ks,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard was such a lovely advisor and…
Richard was such a lovely advisor and so helpful with a data transfer. We are not technically minded and he was so helpful and explained everything we wouldnt have managed without him.
10 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hello Craig,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Richard.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you for all your help Julie x
Thank you for all your help Julie x
10 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Richard,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
New Phone
I visited vodafone in Pontefract on 6 March 2025 to discuss purchasing a new phone. I am not very tech savvy but I spoke to Mark who was very helpful and took me through the process. As a result I came away with a new phone with all my data installed.
I am very pleased with the service I received
6 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Thanks for taking the time to write such a great review, Ruth! We're delighted that Mark made the process easy for you. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sorted out a new phone and broadband
Sorted out a new phone and broadband, Julie did everything for us, thank you
20 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Jayne,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard was attentive helpful and able…
Richard was attentive helpful and able to discuss phone issues in a way I understood. Thanks
15 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Friendly service in pontefract from…
Friendly service in pontefract from Marc. Very happy with my new phone
6 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Stephen,
Thanks for your kind words for Marc. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from Marc and the team
Great service from Marc and the team, love my new phone! Even got all my pics from the old device too! Thanks
3 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Linda. Thank you for your review for Marc and the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caprice was very helpful and made the…
Caprice was very helpful and made the transfer of data smooth and stress free
1 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sophie was great in store
Sophie was great in store, thank you
25 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi John,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Caprice was great
Caprice was great, got my new phone sorted and copied all my numbers over to my new phone, great service.
11 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Marc was really great
Marc was really great! Set up my new phone and showed me how to use it! Fantastic service
10 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Frank,
It's great to see your kind words for Marc, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Marc was really friendly and made…
Marc was really friendly and made upgrading super easy, got all my data copied as well. Amazing service
8 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Susan. Thank you for your review for Marc. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc was great
Marc was great, got my new phone sorted and copied all my numbers over to my new phone, great service.
7 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hi Stephen,
Thank you for taking the time to leave us a 5 star review! We're glad the team have managed to get your new phone set up.
Thanks,
The Vodafone Social Media Team
Very friendly and helpful staff
6 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Hello, Jane,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sophie was great and helped with my…
Sophie was great and helped with my phone
3 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Pontefract
Thanks for the five star review, Logan! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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