Vodafone UK - Rugby Reviews 

391
•
TrustScore 5 uit 5

4,9

70 Church Street, CV21 3PT Rugby, GB

•

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Beoordeeld met 5 van de 5 sterren

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Toon meer

Bedrijf heeft geantwoord


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  • 70 Church Street, CV21 3PT, Rugby, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

391 reviews

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4,9

Alle reviews

(391)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Gemma always helps me when i need help…

Gemma always helps me when i need help with my new phone

24 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hi Robert, thank you so much for your wonderful review and the amazing support you’ve shown for Gemma, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Sharon and James served us we went with…

Sharon and James served us we went with a problem and came with a fantastic deal

22 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I spoke with James who was most…

I spoke with James who was most helpful. I thought my phone was wasn't working/ charging. He checked it, found it was charging ok. Checked the phone health and checked if there was anything else on my plan he could advise with. Showed me some offers. Also discussed broadband offer.

22 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hi Deita, thank you so much for your wonderful review and the amazing support you’ve shown for James, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

massive thank you to Gemma …

massive thank you to Gemma …. Always patience and supportive… sorting me out with all my questions/ queries

22 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

They were very friendly

They were very friendly, helpful and efficient.
Everything was explained very well.

21 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly staff explaind everything well

Friendly staff explaind everything well

21 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma wow let play that Game

Gemma was a lovely lady help.me in choosing a new update phone i did want try Goggle but all gone no problem i got a s26u all good plus l also received a tablet great hey.So as Gemma said I could play on that instead of phone
But she did a wicked job today just wish all staff were good as Gemma Thank you Gemma please stay at Rugby shop love n light ❤️ 💙

20 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Elizabeth

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James ,Very helpful

James ,Very helpful, knowledgeable, sorted out problem

20 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey David,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shannon was really helpful

Shannon was really helpful, she was really patient speaking through how to set up the contract and the process was painless.

20 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby


Hey Jamie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was really good

It was really good, nice deal, nice customer service, nothing to complain about

18 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Praise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service knocked £5 off the BB and…

Great service knocked £5 off the BB and got me an online deal at same price. Thanks Stewart

17 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Neal ,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had an excellent experience at the Rugby Vodafone

I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He took the time to answer all my questions, explained everything clearly, and made sure I got the best solution for my needs.

It’s rare to receive such attentive and genuinely helpful service these days. Bradley went above and beyond to make the experience smooth and stress-free. I highly recommend the Vodafone Rugby store, especially if you have the chance to be helped by Bradley. Thank you for the fantastic service!

17 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Natalia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shannon was so helpful

Shannon was so helpful. She went through all different options clearly. Gave helpful advice and no sales pressure

17 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Claire,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, brilliant man Stewart really helped me out! Brilliant over all! Very welcoming! Even got my contact lower prices!

16 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Louise,

Thanks for the lovely review and fantastic support for Stewart. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Regarding Gemma retail Advisor

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the husband ... who take her she is yours . She cooks , cleans , and most of the time doesn't complain much... getting married next week

15 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Leigh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

All good

All good! Stewart the best!

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Karlis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Just been to Vodafone Rugby

Just been to Vodafone Rugby - great service from Bradley - sorted the issue without any dramas - great team in the shop - very friendly
Highly recommended 😄

5 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Tony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience at the Vodafone store…

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress free. Excellent customer service from start to finish. Highly recommended!

3 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

"Hey Sylvia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

I was served by Stewart

I was served by Stewart, Shannon and Simon at the Rugby vodafone store. They all provided excellent service to upgrade my phone and to discuss the broadband upgrade packages. They were very friendly and helpful and explained the process very clearly. I would like to thank the whole team at Vodafone Rugby.

3 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Oliver,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely excellent

Absolutely excellent. Much better then customer support, Shannon and Simon worked hard to get my number back after a glitch.

3 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Geoff,

Thanks for the lovely review and fantastic support for Shannon and Simon. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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