Vodafone UK - Rugby Reviews 

391
•
TrustScore 5 uit 5

4,9

70 Church Street, CV21 3PT Rugby, GB

•

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Beoordeeld met 5 van de 5 sterren

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Toon meer

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Beoordeeld met 5 van de 5 sterren

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Toon meer

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  • 70 Church Street, CV21 3PT, Rugby, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

391 reviews

5 sterren
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2 sterren
1 ster

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4,9

Alle reviews

(391)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Stewart helped me through the stress of…

Stewart helped me through the stress of a new phone excellent knowledge brilliant at his job

2 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shannon was absoloutely fantastic and…

Shannon was absoloutely fantastic and got me out of a pickle. Would recommend her as your first choice contact at the store

2 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful brunch

Extremely helpful brunch, everyone absolutely perfect especially Wictoria was a star!

1 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Jitka,
Thanks for the lovely review and fantastic support for Wictoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Wictoria was very honest and kind

Wictoria was very honest and kind. We were able to set up a new deal in short time. Were able to chat casually which set my nerves at ease. Better yet she found a great deal with a new phone so I am chuffed.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Bale,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Bradley and collegue helped me out so…

Bradley and collegue helped me out so much! I lost my WhatsApp for a couple of hours. Bradley worked overtime to sort it out for me. Love this Vodafone shop anyway the staff go above and beyond. Raise their salaries please. Thanks all

30 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you to Gemma and Shannon

Thank you to Gemma and Shannon . Both had fantastic customer service.

26 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really great experience

Really great experience Stewart, Gemma and James were incredibly helpful. Thank you very much!

25 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Izzy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stewart, Gemma and James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer experience in Rugby

Stewart was very helpful providing options to upgrade my SIM only package and outlined an offer which included a tablet.

24 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Ms Jasmin Shepherd,

Thanks for the lovely review and fantastic support for Stewart. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Really good service from Wiktoria walked through all options available and tailored offerings to my needs. Would definitely go back to her for any purchases

21 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Stewart and crew did great

Speedy service. Greeted when I walked in by the lady. Sorted what i needed sorting.

21 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey there,
Thanks for the lovely review and fantastic support for Stewart and Crew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visited Rugby Store today and was…

Visited Rugby Store today and was served by Shannon and the rest of the team. They were all brilliant and very helpful. Would highly recommend.

20 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Kim,

Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Stewart.

20 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Laura,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very kind and helpful

Very kind and helpful

18 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Brandon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The young lady called Wiktoria was…

The young lady called Wiktoria was friendly knowledgeable and easy to speak to. The interaction of the whole team in the shop was lovely to see.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Eudeen,

Thanks for the lovely review and fantastic support for Wiktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer care … 3 and Vodafone are now working together!!

I had mega phone problems with my Galaxy 12 ...its old and feeble like me. Shannon the Assistant Manager at Vodafone Rugby was able to talk me through the whole process and set me up with a new Samsung 17!!! Amazing knowledge and service. Thank you so much Shannon and your team. You have really got great customer service here. Highly recommended. And yes I will be back to the store soon for a brilliant superfamily bread band package x thank you. MARCUS X

18 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Marcus,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Stew was very helpful and got me a…

Stew was very helpful and got me a better deal.

18 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Lloyd,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Stew was knowledgeable and helpful

Stew was knowledgeable and helpful. Nice friendly member of staff

16 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Fairbairn,
Thanks for the lovely review and fantastic support for Stew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Shannon, assistant store manager, was incredibly helpful with my 83yo mother. We left with a new phone all set up. Great service. She explained everything in a way Mum could understand.

16 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Lj,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma

Gemma
Well lovely and helpfull person
I'm fully satisfied
Thank you so much

15 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Eva,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The team members James and Gemma have…

The team members James and Gemma have been so helpful and professional!

15 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hi Paul, thank you so much for your wonderful review and the amazing support you’ve shown for James and Gemma, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

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