Vodafone UK - Southend on Sea Reviews 

568
•
TrustScore 5 uit 5

4,9

148 High Street, SS1 1JX Southend On Sea, GB

•

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Beoordeeld met 5 van de 5 sterren

Popped as a Three customer looking to buy a new phone. Staff member came straight up to me when he saw me enter the Vodafone branch in Southend high street. Ethan was very informative to any of m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ash and Mo absolutley amazing they have gone above and beyond been really patient and i would highly recommend them to all. Fantastic keep up the good work. Great customer service and staff

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi I am with Vodafone for so many years, but today I have visited your Southend on sea , high street store for my query and meet one of Advisor mr.Taranjit who has helped us and Advised to upgrade my... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 148 High Street, SS1 1JX, Southend On Sea, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

568 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(568)

42.962 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good customer care.Executed product…

Good customer care.Executed product information very clear

11 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey Tatenda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Abbas was great visit was perfect…

Abbas was great visit was perfect thanks job done swiftly

10 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey Anne,
Thanks for the lovely review and fantastic support for Abbas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Abbas at Southend Vodafone’s was very…

Abbas at Southend Vodafone’s was very helpful, expert and patient with our concerns. I feel so relieved as he sorted it all. I even called customer service but they couldn’t help only Abbas did managed. I think he needs a complimentary.

10 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wonder service with Vodafones staff…

Wonder service with Vodafones staff Abbes!

10 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Gabriel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to store to get small…

Came in to store to get small ammendment to contact, left with both an upgrade to all services I get from Vodafone and at a way better price fnaf I was paying before.

Abbas sorted my original request straight away, then offered to arrange better deals for all my other services.

Very happy with my experience

9 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the Southend branch today to…

I visited the Southend branch today to resolve a billing issue and received exceptional assistance from Sunil. The matter has been fully resolved, and I commend him for his patience, positive demeanor, and professionalism. His customer service was outstanding.

6 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey Yuliana

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

sunil was very helpful

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey scarlett

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Magical service

Magical service, stoped my original plan for a better mobile WiFi and better priced.
Vetus was Great.

1 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience, vetus was extremely helpful and knowledgeable. He saved my day. I left the store very happy. I definitely recommend Vetus.

31 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hi Sebastian,

Thank you so much for your wonderful review and the amazing support you’ve shown for Vetus—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

mr tekin

great customer service and approach feom Aisha today, happy as l have achieved all of my requirements

27 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey Fatih,

Thanks for the lovely review and fantastic support for Aisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sunil was really helpful and solved all…

Sunil was really helpful and solved all my queries.

22 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Bernard,

Thanks for the lovely review and fantastic support for Sunil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 2 van de 5 sterren

So much hassle trying to set up new phone

Went in to collect my new iPhone which I was paying for them to set up and transfer everything from my old phone. They were unable to do it because of possible connection problems? Anyway, I was sent off to do it myself and told it would be simple,
However, it transpires I need a QR code which I haven’t got and wasn’t told about at the shop.
I’ve tried to ring Vodafone but told there is no one to help me with set up.
I’ve tried to set up an account for help but they don’t recognise my phone number and DOB!
When I try to transfer from my existing phone it tells me I need to contact Vodafone but they refer me back to log in which they can’t.
So, now I will have to make another trip into town to try and get sorted.
I’m tempted to just cancel and go elsewhere.

20 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Catherine,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly & helpful service

Friendly, professional & knowledgable service from Ellis.

18 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Gemma,

Thanks for the lovely review and fantastic support for Ellis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service

14 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Oseni,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Very helpful and polite and helped make…

Very helpful and polite and helped make for a stress free upgrade

14 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Jonathan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The man was very welcoming and helpful

13 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zara helped me to update my details…

Zara helped me to update my details with talk mobile. She was very patient and helpful

12 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jakub helped me upgrade to a new phone…

Jakub helped me upgrade to a new phone and transferred my data. 5 star service

9 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Roy,

Thanks for the lovely review and fantastic support for Jakub.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

9 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aish was really helpful and gave me all…

Aish was really helpful and gave me all the information I needed!

8 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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