Vodafone UK - Southend on Sea Reviews 

568
•
TrustScore 5 uit 5

4,9

148 High Street, SS1 1JX Southend On Sea, GB

•

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Beoordeeld met 5 van de 5 sterren

Popped as a Three customer looking to buy a new phone. Staff member came straight up to me when he saw me enter the Vodafone branch in Southend high street. Ethan was very informative to any of m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ash and Mo absolutley amazing they have gone above and beyond been really patient and i would highly recommend them to all. Fantastic keep up the good work. Great customer service and staff

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi I am with Vodafone for so many years, but today I have visited your Southend on sea , high street store for my query and meet one of Advisor mr.Taranjit who has helped us and Advised to upgrade my... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 148 High Street, SS1 1JX, Southend On Sea, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

568 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(568)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ash is brilliant

7 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Trevor,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nicely explained and the job was done.

Nicely explained and the job was done.

Abbas was really courteous and explaied all the benefits of upgrading the broadband plan and all the deals available.

6 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Sangeeta,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful and got everything sorted

25 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Luke,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extra best service by Abbas

Extra best service by Abbas

5 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Raymond,

Thanks for the lovely review and fantastic support for Abbas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

1 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ellis was extremely helpful with…

Ellis was extremely helpful with getting a new phone and helping me get all the data transfered over. Everyone I have spoken to in this store has been welcoming, understansing and helpful.

27 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hi Bobby,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ellis —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Always a pleasure to visit the…

Always a pleasure to visit the personable professionals at the store

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southend on Sea

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was with Vodafone since 2008 very…

I was with Vodafone since 2008 very good with my phone for years very good fantastic service Abbas helped me pay my missed payment bills

26 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Arnie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Abbas was extremely helpful and is an…

Abbas was extremely helpful and is an excellent ambassador for your company. I would like to nominate him for any reward or recognition scheme you may have.

26 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hi Christine,

Thank you so much for your wonderful review and the amazing support you’ve shown for Abbas —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I bought a new phone from Ash

I bought a new phone from Ash. She understood my needs and gave the best deal.i am happy with my new phone.she set up my new phome with sverything i needed. She is polite and quite helpfull.

25 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service appreciation

Our customer service officer was Sunil. He was knowledgeable and catered to our demands and was able to get the service done in a short while. Appreciate the good work and hope it will continue to maintain it over the next 2 years as well. Cheers

24 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Manisha,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ash is very helpful and smart.

21 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I’ve had reason to call in to my…

I’ve had reason to call in to my Southend Vodafone twice in the last 6 months & although I’d used your phone service to report the fault both times the representative on the phones didn’t not help. But both times I’ve called into your Southend shop & Jakub has sorted the problem & has been brilliant super quick & very knowledgeable it’s a shame not all your staff are as excellent as him

20 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Trudi,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ash professionally handled my query

Ash professionally handled my query. Impressive service.

18 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Barry,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sunil helped me get a good deal and Asb…

Sunil helped me get a good deal and Ash offered me to help witb setting my phone. Very helpfull proffesionals

17 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Lawrence,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service , knowledgeable and patient. Very friendly

17 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey G,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Southend on Sea

Fabulous and exceptional service from their Vodafone representatives. They understood my requirements and delivered a great package on the new S25 Ultra.

16 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Review of several tariffs and phone…

Review of several tariffs and phone upgrade. Outstanding service from Vetue at Southend: he is professional, thorough, expert and personable.

13 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vetus was very friendly and very…

Vetus was very friendly and very helpful with upgrading my daughters phone and getting the bill payments lower for me

12 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hi Genna,

Thank you so much for your wonderful review and the amazing support you’ve shown for Vetus—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sunil was really helpful and cleared…

Sunil was really helpful and cleared all my doubts. He was really decent and happy with their service

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Southend on Sea

Antwoord van Vodafone UK - Southend on Sea

Hey Gary,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sunil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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