Vodafone UK - Sunderland Reviews 

184
•
TrustScore 5 uit 5

4,8

40A The Bridges, SR1 3LB Sunderland, GB

•

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Beoordeeld met 5 van de 5 sterren

Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷‍♀️). We need more Jenifers in the world thank you amazing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved tw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • 40A The Bridges, SR1 3LB, Sunderland, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

184 reviews

5 sterren
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2 sterren
1 ster

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4,8

Alle reviews

(184)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jennifer was fantastic helping me with…

Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷‍♀️).
We need more Jenifers in the world thank you amazing person. Customer service exceptional.

24 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Beverley,

Thanks for the lovely review and fantastic support for Jennifer.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Donna is absolutely fantastic…

Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved two other numbers to Vodafone and our home broadband with a huge saving for all three contracts. Donna managed to save us £643 a year and was super lovely at the same time. Thanks again Donna!

19 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey JL,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Donna was extremely helpful and made it…

Donna was extremely helpful and made it very smooth and easy.
Very good customer service

14 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Donna is amazing

Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 every single time. Thank you Donna!

13 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

"Hey Jen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

I spoke to Adilah she was amazing such…

I spoke to Adilah she was amazing such a good help!

12 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff good company

12 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Donna was really helpful and friendly

Donna was really helpful and friendly. She gave good advice and set up my son with a great deal. Happily recommend her.

8 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Aimee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very nice and made it clear what was…

Very nice and made it clear what was happening
lots of discounts

7 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Evie. This is fantastic to hear! We're so glad we could make everything clear for you and that you found our discounts helpful.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Beoordeeld met 5 van de 5 sterren

ABSOLUTELY SUPERB 5 stars!

ABSOLUTELY SUPERB 5 stars!

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Lido,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the Sunderland store on the…

I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim for the next 2 years.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Julie,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

we would like to thank anthony for his…

we would like to thank anthony for his excellent service and communication with us thank u

5 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It has been a pleasant experience with…

It has been a pleasant experience with Andrew who has explained all thank you Andrew your star

5 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Iris,

Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the bridges store Sunderland

I visited the bridges store Sunderland,
I had a sim issue and alex dealt with it quickly and efficiently, great customer service from alex

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hi Steven, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and helpful store…

Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family

3 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hi Brenda, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service and support

Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was extremely helpful and super easy to talk to, and did a fantastic job! Thank you

2 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Donna was amazing her customer service…

Donna was amazing her customer service is excellent! Very welcoming and helpful, thank you!

2 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Kat,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding service Andrew

Outstanding service Andrew, Helpful + Undertsanding.

17 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Hazel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant help from alex made…

Brilliant help from alex made experience so easy and pleasant,so professional,made a task i was dreading,lovely.ive always had great help at the sunderland vodafone shop and vodafone in general.

8 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into Vodafone was seen by a young…

Went into Vodafone was seen by a young gentleman Andrew to put roaming on my phone was very professional and friendly Thank you again Andrew a asset to your company

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Virginia,
Thanks for the lovely review and fantastic support for Andrew
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark was fantastic

Mark was fantastic. Very informative and helpful

5 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Debra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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