Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷♀️). We need more Jenifers in the world thank you amazing... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie40A The Bridges, SR1 3LB Sunderland, GB
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Lees wat reviewers zeggen
Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved tw... Toon meer
Bedrijf heeft geantwoord
Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 eve... Toon meer
Bedrijf heeft geantwoord
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Sunderland
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
40A The Bridges, SR1 3LB, Sunderland, Verenigd Koninkrijk
4,8
Uitstekend
184 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Extremely helpful was really nice and…
Extremely helpful was really nice and just overall a really great experience
1 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Mommawilson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They sell phones and contracts and…
They sell phones and contracts and that's abour it. Customer service? Forget it. They don't wanna know, treat you like an idiot, give duff gen and aren't interested. Avoid this place.
21 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hi there,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Thank you
Im very impressed with Andrew, he has helped me greatly and ive ended up with a new phone.
8 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Lindauzu,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing customer service and advice
Amazing customer service and advice from Adilah. Lovely, friendly and knowledgeable staff member. Pleasure to deal with and a credit to Vodafone.
7 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Rebecca,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to Adilah and she was very…
I spoke to Adilah and she was very thorough and helpful definitely worth speaking to her!
4 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex customer service was amazing 💯💯
2 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Prescilia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Customer service is top notch 💯
2 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Sulaimon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adilah was lovely great service
Adilah was lovely great service, friendly and got me the best deals. Thank you
7 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was really helpful
Andrew was really helpful, explained everything clearly and made setting up my sim really easy :)
5 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex was very helpful and pleasant.
Excellent customer service
5 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Sunderland
Hey Alan,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jen was incredibly helpful and…
Jen was incredibly helpful and efficient in handling my query. Allowed the transaction to go seamlessly.
5 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Alex,
Thanks for the lovely review and fantastic support for Jen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good deal with a phone and…
I had a very good deal with a phone and a tablet and the staff member, Adilah was very knowledgeable, efficient and had thar customer first approach. A Sunday worth going into the store for.
3 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Natasha,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Sunderland
Hey Rebecca,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Adilah amazing service
Served by Adilah amazing service, helped us with multiple upgrades and helped get me a new cheaper deal
17 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Lauren,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good customer service from Adilah
17 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew helped me with my broadband…
Andrew helped me with my broadband upgrade and sim upgrade, thank you for the excellent service in store.
13 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Chris,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful! Did all I asked for and saved me some money would highly recommend speaking to jen!
11 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adilah is good retailer
I love the way Adilah, the Retail Adviser handles business with customers. I had a great experience with her and I truly commend her.
Thank you
4 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey JOY,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jen was very friendly and professional
Jen was very friendly and professional, found the best deal for me. Highly recommend
14 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Sunderland
Hey Barry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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