Vodafone UK - Sunderland Reviews 

185
•
TrustScore 5 uit 5

4,8

40A The Bridges, SR1 3LB Sunderland, GB

•

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Beoordeeld met 5 van de 5 sterren

Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷‍♀️). We need more Jenifers in the world thank you amazing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved tw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • 40A The Bridges, SR1 3LB, Sunderland, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

185 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(185)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great staff

Great staff. Very helpful. Got everything I needed with no problems at all

5 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hi Brooke.

We appreciate you taking the time to leave us this review. We're so glad to hear that our team was helpful and that you had a great experience getting what you needed!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I experience one of the top class…

I experience one of the top class service in vodafone by Donna and definitely I’m coming back here very soon.

4 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Anthony was amazingly helpful specially…

Anthony was amazingly helpful specially with giving me details for roaming and upgrading my account with a brand new S25

2 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Daniel,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Tea

Beoordeeld met 5 van de 5 sterren

Andrew was very helpful and…

Andrew was very helpful and professional. Told him what I was looking for and he talked through options,lots of good advice given and walked away happy with a knew phone. Would shop here again.

1 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 star to Donna

Hello,

Donna was great help today so friendly she’s a credit to the Vodafone store Sunderland, she went above and beyond to make sure we got the best deals
Massive 5 star!

5 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Anthony,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very helpful

Went to sunderland store to get help with getting home broadband and adilah was the best help. Got sorted within 20 minutes after id struggled with the app.

4 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Donna was great and helpful when…

Donna was great and helpful when upgrading my phone today

4 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Josh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Donna

Donna , guided us thru the whole experience brilliantly.
Made us welcome and sorted exactly what we needed.

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Edward,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Always very helpful Andrew.

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey David,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very professional experience

Very professional experience. Answered all my queries in a knowledgeable and friendly manner very reassuring

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing Vodafone service

We went into Sunderland store and were met by Anthony, absolutely amazing service, so helpful, friendly, had some chat while getting me a brilliant deal, ended up saving some money, I couldn’t be more happy with the deal! Fantastic service as always!

1 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Abigail,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff, special mention to Adilah for making the process nice and easy.

26 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey there,
Thanks for the lovely review and fantastic support for Adilah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We found Andrew to be very helpful and…

We found Andrew to be very helpful and would recommend him to everyone.

3 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Kenneth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing staff

Amazing staff. Knows his job!

3 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from the staff in the Vodafone Sunderland store today.

3 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andrew was helpful and efficient with…

Andrew was helpful and efficient with my sim only upgrade. A great experience in the Vodafone Sunderland store as always! :)

1 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Beth,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really great customer service in store…

Really great customer service in store today with Andrew. Really informative. Disappointed to have been told about bonus and trade in but when going through with the contract this was removed due to the model of the trade in. This however, doesn't make a difference on customer service which was excellent.

15 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hi Ash,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A star service

A star service

15 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hi Michel,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff and very helpful

Great staff and very helpful

15 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hi Ryan,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark was really helpful in Sunderland…

Mark was really helpful in Sunderland store

14 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hi Linda. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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