Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie4 Union Street, SA1 3EE Swansea, GB
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Lees wat reviewers zeggen
If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .
Bedrijf heeft geantwoord
Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... Toon meer
Bedrijf heeft geantwoord
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Swansea
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
4 Union Street, SA1 3EE, Swansea, Verenigd Koninkrijk
4,9
Uitstekend
262 reviews
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Great service
I recently visited the Vodafone branch in Swansea and had a really positive experience. I was professionally assisted by Joey and Hussam, who were both friendly, knowledgeable, and extremely patient throughout the whole process. They took the time to clearly explain my options and made sure everything was set up perfectly before I left.
It’s great to receive such excellent customer service — both Joey and Hussam made the visit smooth, stress-free, and genuinely pleasant. A big thank you to them for their professionalism and outstanding support. Highly recommended!
4 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Aleksandrs,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Maddie
I have always had excellent service from Vodafone staff in Swansea and Maddie was absolutely superb. I am not very confident with technology but Maddie explained everything very clearly. She was extremely helpful, empathetic, humorous and engaging. A real credit to the company.
1 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really positive experience
Had a really positive experience in Vodafone Swansea. Purchased a Google phone via telephone with Vodafone and realised a few days later that Apple iPhone is still the best route for my business. The team were extremely understanding, helpful, and looked at all our options. Katie was absolutely brilliant , returning the phone and seeking the best price for an alternative iPhone. She was very understanding of us and helpful. Professional, humoured & most importantly kind. Thank you for the exceptional service!
28 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hussein was extremely helpful and…
Hussein was extremely helpful and couldn’t do enough for us! Highly recommended!
18 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Aimee,
Thanks for the lovely review and fantastic support for Hussein.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joey was awesome
Joey was awesome. Got me an amazing deal when upgrading my phone. Really quickly done too. Great experience.
14 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Ifan,
Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service experience
I was assisted by Hussein in purchasing a new phone and upgrading my broadband deal. He was very helpful and friendly.
9 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Maddie was superb, very knowledgeable & professional, excellent customer service, thank you.🤩
7 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Claire,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank You Katie in Swansea for helping…
Thank You Katie in Swansea for helping my son with his first watch and phone! Excellent service
7 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Mia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maddie was really helpful and made…
Maddie was really helpful and made everything straight forward and easy for me to understand. She’s found me a better plan while helping me with my original query and shown me deals I can benefit from. So lovely, very grateful!
7 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Jemima,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie
Katie
Very helpful making it an easy experince for me. Lovely lady xx
4 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Jane,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Job Ethan
Went in to the store with a phone issue, Ethan Lin was extremely helpful and help me find a great deal, thanks
27 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Onyinye,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was so welcoming as soon as we…
Katie was so welcoming as soon as we walked into the store. She was very helpful and knowledgeable, absolutely fantastic!
31 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Rachel,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rowan was very knowledgeable and…
Rowan was very knowledgeable and helpful i would highly recommend visiting for help with purchasing mobile or broadband
17 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Swansea
Hey siss,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie was exceptional
Katie was exceptional, so professional and helped so much .
5 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie in the Swansea store was a…
Katie in the Swansea store was a massive help and help led me to save a lot of money on our monthly bill!
3 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Katharine,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was superbly well informed and…
Katie was superbly well informed and able to provide a high standard of professional skills knowledge and understanding of our needs and requirements.She really sorted out our
3 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Alison,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful Worker
Ethan L was very helpful and gave me a great deal
27 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Nnaemeka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Katie was fantastic
Katie was fantastic, great customer service and advice, Thank you!
30 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Daniel,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again
Vodafone Social Media Team
Samsung upgrade by Maddie.
I was served by Maddie who made the process of finding the replacement Samsung phone for my old quick and easy, explaining the differences between the versions of the model I wanted. Maddie also found me the best deal for what I needed. Excellent service.
15 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Swansea
Hey Ian,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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